Account Executive Business Development

Robin Merrell

*********@*********.*** 405-***-**** OKLAHOMA CITY, OK

OVERVIEW

Dynamic and results-driven professional with extensive experience in sales, client relationship management, and strategic solution selling. Seeking to leverage expertise in building and maintaining strong client relationships as a Dealer Relationship Rep in the Tulsa/Oklahoma City area. EDUCATION

Slippery Rock University of Pennsylvania

December 1992 Incomplete Bachelors, Public Administration WORK EXPERIENCE

Life Insurance Agent Agent Representative

May 2024 - Present • Oklahoma City, OK

Develops and maintains client relationships by providing personalized insurance solutions, conducting needs assessments, and delivering exceptional customer service to ensure client satisfaction and retention. Senior Solutions Representative Xcel Office Solutions September 2021 - May 2024 • Oklahoma City, OK

• Increased annual revenue by 20% through strategic solution selling, securing new clients and renewals.

• Surpassed sales targets by identifying client needs and offering customized office solutions.

• Generated 10 new corporate accounts through effective CRM proposals and presentations.

• Mentored new hires, fostering promotable team members and cultivating long-term professional growth. Account Executive Standley Systems Managed Solution May 2015 - August 2021 • Oklahoma City, OK

• Achieved 120% of sales goals, demonstrating expertise as a product subject matter expert (SME).

• Provided leadership and support for ancillary product sales and workflow solution implementations, contributing to business unit success.

• Mentored new hires, fostering their development into promotable and long-term professionals within the company.

• Received consecutive awards for 'Highest Percentage of Net New Business' and 'Highest Percentage over Revenue Goal,' reflecting exceptional sales performance.

Territory Manager MasterTile of Oklahoma

June 2007 - May 2015 • Oklahoma City, OK

• Earned the Top Residential Sales Representative Award annually, recognizing consistent excellence in sales performance.

• Cultivated and maintained strong customer relationships to ensure successful sales transactions and order fulfillment.

• Expanded business territory by effectively managing and growing existing accounts while opening new ones, contributing to increased market presence.

• Coordinated inventory management and logistics, ensuring timely delivery and accurate sales reporting. Account Manager- Type II and Legal Account Manager Ikon Legal Document Service January 1999 - May 2007 • Oklahoma City, OK

• Generated a substantial sales pipeline for major law firms, enhancing revenue opportunities through targeted sales initiatives.

• Supervised customer service representatives and production staff to ensure seamless execution of large-scale sales projects from start to finish.

• Cultivated strong customer relationships to facilitate sales growth and account expansion, resulting in recognition through the Most Persuasive Award and Presidents Club membership.

LICENSES & CERTIFICATES

Oklahoma Life Insurance May 2024

Oklahoma Life

Certified Square 9 Solutions Provider

Square 9

Fiery Certified Professional

EFI

Brother Software Expert

STEP

Ricoh Dealer Training Certification

Ricoh

XMPie Certification

Xerox

NOTABLE SKILLS

Organizational Chart Sales Pipeline Sales Targets KPI Sales and Marketing Proof Of Concept Client Relationship Management Vendor Negotiation Managed Services Strategic Solution Selling Potential Mentorship Presentations Territory Management Dedicated Sales Pipeline Management Excel Business Development

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