Medical Receptionist Customer Service

Alesha Dennis 850-***-**** *****************@*****.***

Professional Summary: Experienced and detail-oriented Medical Receptionist & Technician with a solid background in front desk operations, patient intake, and customer service. Seeking a position as a Medical Receptionist Intake Specialist, where I can leverage my extensive administrative experience and strong interpersonal skills to provide exceptional service and contribute to the efficient operation of a healthcare facility.

Skills

Proficient with Microsoft Suites Collaborative Communication Superior Customer Service HIPPA Accurate Data Entry Organized Office Operations Problem Solving Attention to Detail Medical Terminology Phone Talent Compassionate Care Hotel Operations Supervising & Training Sales & Marketing Interpersonal Skills Convey Complex Information Experience

Medical Receptionist & Technician CSL Plasma, Pensacola, FL 10/2021-08/2025

• Responsible for front desk operations including answering multi phone system, transfer calls, take messages and answering specific questions regarding plasma donation

• Personally greet clients, provide intake forms to be completed, then took vital signs, verify information, and reviewed intake medical history

• Highly focused when preparing clients for pheresis process during and after for any reactions Guest Relations Ashton Inn & Suites-Navy, Pensacola, FL 08/2018-10/2021

• Demonstrated superior customer service when registering guest at the hotel; answered questions, provided information regarding community and transportation and airport information

• Processed payments, resolved any concerns, and networked with business partners in the community to promote the hotel, uploaded information onto company’s web site Administrative Assistant Visiting Angles Living Assist., Pensacola, FL 06/2014-07/2018

• Oversaw HR operations, screened applicates, verified eligibility and background checks, schedule interviews, and processed onboarding paperwork; efficiently collaborated with owner by coordinating event calendars

• Accurately and timely completed accounts payable and receivable, as well as payroll using QuickBooks Personal Assistant (Self Employed) TRIBUS Foundation, Pensacola, FL 04/2009-06/2014

• Responsible for all bookkeeping, correspondence, and meetings with his attorney to complete documentation relating the TRIBUS Foundation

• Scheduled all appointments with care givers, housekeepers, cooks and completed essential errands

• Processed all employee timesheets, approved pay rates, and submitted them to attorney in charge of his Trust EDUCATION & CERTIFICATIONS

Administrative Assistant George Stone Technical School, Pensacola, FL Certified Articulated Medical Assistance George Stone Technical School, Pensacola, FL Certified CPR & First Aid State of Florida Valid

High School Diploma Pine Forest High School, Pensacola FL

Contact this candidate