On-Call Lead Project
Resume:
Latoya Mcbride
*********@*****.***
Experience
Residential Lead Project Hospitality –Staten Island, N Y December 2022 –Present
Monitor the area and provide resources to clients. Maintain a welcoming, safe, stable environment for clients
Make hourly rounds within and outside the facility to ensure safety and security. Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
Greet people entering the site, determine nature and purpose of visit, and director escort them to specific destinations
Circulate among residents, visitors, or employees to preserve order and protect property
Complete intakes, and property searches as needed, distribute mail
Residential AideBreaking Ground-Brooklyn, NY May 2021 to August 2021
Perform Daily room and bed inspections. Pack up and log items for AWOL residents.
Escort clients to appointments. Assist in the monitoring and development of residents’ independent living skills.
Monitor and track furniture. Perform nightly bed counts.
Fill in for kitchen staff when necessary. Conflict resolution between residents.
Cover operations desk when necessary. Answer phones when necessary.
Help maintain the cleanliness of the building. Monitor common areas to ensure proper usage.
Direct Support Professional SCO Family of Services-New York, NY July 2019 to November 2021
Provide safe and clean environment for the individual based on skill level and risks and support the safety of all individuals in everyday situations.
Use verbal and physical means to create a positive environment that will encourage and enable individual growth.
Assist the individual in the development of social skills that will help the individual become integrated/ included in his or her community.
Perform protective oversight while engaging in community activities.
Receptionist/Dispatcher Concord family Services-Brooklyn, NY January 2016 to May 2019
Operating a switch board, filing papers, faxing papers, making copies, assisting clients. Accomplishments
Helping children, at Concord family services I came in contact with all the families, foster parents, and children.
Skills Used
Multi-tasking, being punctual, client friendly
Education Associate's degree in Liberal Arts & Sciences
BMCC - New York, NY
January 2011 to April 2012
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