Machine Learning Software Engineer

Fernando Lucena

**** *** *** ****** #***, Sherbrooke, QC 819-***-**** **********@*****.***

P R O F E S S I O N A L S U M M A R Y

Results-driven Senior Software Engineer and Software Architect with over 20 years of experience designing and delivering enterprise-grade software solutions across diverse industries including finance, legal, environmental, education, telecom, and manufacturing.

I have followed the full IT career path, from programmer to project leader and ultimately founder and owner of a software company, giving me a comprehensive perspective on the entire development lifecycle. I bring an entrepreneurial mindset, constantly seeking better, more efficient ways to solve problems and build systems. My unique dual background in Information Technology and Accounting enables me to clearly understand business challenges and translate them into effective technical solutions. My time in the Army as an officer and experience as a university professor have equipped me with strong leadership and communication skills, essential for managing multidisciplinary teams in high-stakes environments. Skilled in Microsoft Dynamics 365, .NET, Power Platform, and a wide array of technologies and databases. Fluent in English, Spanish and French, I am highly adaptable to international and multicultural work environments. As a professional Canadian citizen, I am fully eligible and immediately available to work in the United States under a TN visa. S K I L L S

Dynamics 365 Customer Engagement / Finance & Operations Power App, Power BI, Power Automate, Forms, Azure Logic Apps, X++ C#, .NET, JavaScript, C++, Python, Delphi

MS SQL Server, PostgreSQL, MySQL, Oracle, Access, Sybase, SQLite HTML5, CSS3, Typescript, ASP.NET MVC, XML, JSON, JQuery Git, Azure DevOps, Altassian (Jira, Confluence, SourceTree), Agile Methodology (Scrum, Kanban) ERP, CRM, SCM, BPM, Accounting, Finance, Payment, Invoicing, Sales, Purchase, Stock, Production, Timesheet, Quality, Marketing, Expenses, Help Desk, Sarbanes-Oxley, Document management. Own Program language: IDE, parser, compiler, linker, intermediate language, interpreter, extensions, Standard Library Own Development Framework: Database Design, Form design, Frontend / Backend development Tools, Application Server, Dynamic Web Server

E D U C A T I O N

Bachelor of Information Systems

Universidad del Salvador - Buenos Aires, Argentina Army Lieutenant (Artillery)

Colegio Militar de la Nación - Buenos Aires, Argentina Bachelor of Accounting (3 years, not completed)

Universidad Católica - Buenos Aires, Argentina

A D D I T I O N A L I N F O R M A T I O N

Languages

English Fluent

French Fluent

Spanish Mother tongue

Teaching & Training experience

University Professor Programming

Army University (1995 - 1996)

University Professor Programming

Universidad del Salvador (1994 - 1995)

Pr Professional Links

Linkedin.com

PiloLucena.com

P R O F E S S I O N AL E X P E R I E N C E

CIMA+ / Senior Microsoft Dynamics 365 analyst & developer 2022 Canadian Engineering consultant

Immersed in the Microsoft Ecosystem: At CIMA+, a multidisciplinary engineering firm with over 4,000 employees across Canada, I became deeply immersed in the Microsoft technology stack, working extensively with Microsoft Dynamics 365 (Customer Engagement

& Finance and Operations), Power Platform (Power Apps, Power Automate, Power BI, Forms), Azure Logic Apps, X++ language and Azure DevOps for project tracking, version control, testing, and release management. This environment has solidified my proficiency in Microsoft's modern enterprise development ecosystem.

Strategic ERP Migration Leadership: As part of the internal digital transformation team, I contributed directly to the full-scale migration of CIMA+'s ERP system from Dynamics GP to Dynamics 365, covering both Customer Engagement (CE) and Finance & Operations (F&O) modules. I was involved in all stages—from initial planning and configuration to testing, user support, and go-live readiness.

Custom Tooling for Data Migration: Developed bespoke data migration tools in C# .NET to extract, transform, and load data from the legacy Dynamics GP system into Dynamics 365. These tools were essential in validating, transforming, and automating complex datasets, ensuring accuracy and consistency during the transition.

Power Platform Development: Designed and implemented custom Power Apps workflows and F&O customizations using Power Automate, Azure Logic Apps and X++ to streamline business processes, automate routine tasks, and extend the functionality of Dynamics 365 to meet user needs.

Support and Continuous Improvement: Acted as the final-tier support for internal users, resolving complex issues and proposing functional and architectural enhancements. Also contributed to internal documentation, bug tracking, and test planning using Azure DevOps.365.

Wolters Kluwer / Senior Product Software Engineer 2017 2022 Multinational Information Technology Company, leader in Tax, Accounting, law and financial services

From Independent Lead to Global Team Contributor: Joining Wolters Kluwer, a multinational leader in software solutions for tax, legal, and finance, marked a major shift in my professional journey. I transitioned from being a self-directed, all-in-one developer to operating as a specialized contributor within a structured, large-scale development ecosystem—a highly collaborative environment with clearly defined roles, processes, and compliance standards.

Enterprise Development Culture: At Wolters Kluwer, I worked within an organization that upheld rigorous software engineering practices, including Agile methodologies and Scrum-based project management, Use of version control systems such as Git and Gerrit, Collaboration via Atlassian tools (Jira, Confluence, SourceTree), Defined DevOps pipelines for continuous integration and delivery, Dedicated QA departments for automated and manual testing. This experience deepened my understanding of large-scale software lifecycle management, inter-team communication, and disciplined delivery.

Modernization of Core Product Line: Played a key role in the migration of Wolters Kluwer’s flagship TaxPrep software suite

(Personal, Corporate, and Trust editions) from Delphi to C# .NET, modernizing the codebase for long-term maintainability and aligning it with current industry standards.

Technical Design and Specification: Led feasibility studies, prototyping, and technical specification for new product features. Ensured that design choices were scalable, compliant with business rules, and aligned with architectural guidelines.

Collaborative Feature Development: Participated in the end-to-end feature delivery cycle—from estimation and specification through development, testing, and integration—within a cross-functional development team.

Toolset and Technologies: Primary development in C# .NET, with legacy maintenance in Delphi. Employed source control, peer code reviews, QA handoffs, and continuous integration frameworks in every release cycle. Cooptel / Software developer 2010 2017

Telecommunication Company, telephone, Internet and television service provider

Sole Developer and Technical Authority: As the sole software developer, I had full autonomy to architect, design, and build all internal systems. I established the company’s software development standards, selected tools and technologies, and defined the long- term application architecture.

End-to-End System Ownership: Designed, developed, and maintained a suite of custom desktop and web applications to support Cooptel’s operations in telephony, internet, and television services. Solutions covered areas such as marketing automation, client management, internal reporting, and sales operations.

Complex Data Integration across Heterogeneous Systems: One of my key contributions was building a centralized data platform by integrating information from multiple external and legacy systems with varying data formats and technologies.

Strategic Application Development: Delivered a comprehensive Marketing and Sales Management System, including dashboards, telemarketing modules, campaign tracking, form letter generation, email integration, and advanced reporting capabilities—dramatically improving the company's outreach and client engagement strategies.

Architecture and Tools: Design and developed both desktop and web applications using Delphi and C# .NET, backed by relational databases and an integrated application architecture. Systems were built with scalability and modularity in mind to support future expansion and seamless interoperability.

Lucena Sistemas / Aconcagua Global Solutions / CEO, founder, owner 1997 2010 Development of management and accounting solutions for small and medium enterprises, and departmental solutions for big companies.

From Consultant to Entrepreneur: After resigning from Servichek, I transitioned into independent consulting, continuing to support several of its major clients. This move laid the foundation for my own company, where I built and scaled a team to deliver tailored enterprise software solutions.

Sustaining Enterprise Clients Post-Servichek: When Servichek ceased operations, I seamlessly took over the delivery of Expense Management Services for a portfolio of its top-tier clients, including Novartis, S.C. Johnson, Merck, Philip Morris, British American Tobacco, and Nidera. These clients entrusted me to maintain and evolve mission-critical financial operations software, reinforcing my reputation for continuity, technical reliability, and client trust.

Designed and Led Development of a 3-Tier ERP System: As owner and lead architect, I hired and directed a team of developers to build a modular, multi-tier ERP system designed for professional services firms, integrating Timesheet and resource tracking, Billing and invoicing, General ledger accounting, and Treasury and cash flow management.

High-Impact Deployment in a 60-Lawyer Firm: One of my key implementations was for one of Argentina’s largest legal firms, a 60- attorney law office, where the ERP solution enabled end-to-end operations automation. To ensure compliance and rigor, the client engaged Deloitte to audit and oversee the system’s development and implementation—a testament to the system’s strategic importance and the confidence in my leadership.

Technology & Architecture: The ERP platform was developed using Delphi and supported multi-vendor RDBMS backends including SQL Server, PostgreSQL, MySQL, Sybase, Oracle, and Access. The architecture supported full separation of concerns (data, logic, and UI), remote database connectivity, and dynamic client configurations.

Credit & Payment Management System – Monsanto (Agribusiness Sector): Designed and developed a custom financial system for Monsanto’s agricultural operations. The solution functioned as a corporate credit card platform for farmers, enabling them to purchase seeds and pesticide products on credit, with back-end integration for payment terms, credit limits, transaction reconciliation, and reporting. This solution played a key role in digitizing commercial transactions within Monsanto’s rural distribution network.

Strategic Career Pivot amid Economic Crisis: By 2001, Lucena Sistemas had matured into a stable business with a solid client base and a growing product line. However, the onset of the Argentine economic crisis that year—marked by a severe recession, banking restrictions, and widespread corporate contraction—caused the local market to halt abruptly. Facing a rapidly deteriorating business climate, I made the strategic decision to relocate to Canada with my family to pursue long-term professional growth and stability.

Business Continuity through Strategic Partnership: Upon relocating to Canada, I established a strategic partnership with a trusted associate who remained in Argentina to manage administrative and commercial operations. This structure allowed me to continue serving key clients remotely while maintaining the company’s presence in the local market. I retained full responsibility for the architecture, technical direction, and leadership of the development team, ensuring that product evolution and client support remained uninterrupted despite geographic distance.

Servichek S.A. / Analyst Programmer Project Leader 1994 1997 Expenses management service. Its customers were the most important national and international companies.

Rapid Growth into Leadership: Hired as an analyst-programmer, I was promoted within three years to lead multiple mission-critical projects for top-tier national and international clients. My role spanned the entire development lifecycle—from early requirements gathering and systems analysis to design, implementation, and rollout—acting as both technical architect and delivery lead.

Corporate Credit Card Management Platform for Medefin Bank: Led the design and development of a specialized Credit Card Management System for Medefin Bank, tailored to support Servichek’s unique corporate payment services. The platform covered the full lifecycle of corporate cards, including issuance, transaction tracking, billing, and integration with financial system.

Client-Side Accounting & Reporting Application: Developed a robust and customizable software package installed at client sites to generate automated accounting journal entries, financial summaries, and dynamic business reports. The system featured custom interface mapping for ERP systems such as SAP, J.D. Edwards, and SAS.

Designed and implemented robust accounting interfaces for large-scale enterprise systems including SAP, SAS, and JD Edwards, enabling seamless data exchange and financial reconciliation between Servichek’s applications and client ERP environments.

Invoicing & Receivables System for Aerolíneas Argentinas: Architected and led the development of a complete invoicing and receivables management platform for Aerolíneas Argentinas, covering billing, accounts receivable, payment processing, and delinquency tracking. This enterprise-grade solution streamlined complex financial operations for the national airline.

Technologies & Stack: Client/server architecture using PowerBuilder, Sybase, and various data exchange standards. Ensured seamless data migration from legacy systems (e.g., FoxPro), and provided interface development for high-compliance accounting platforms.

Architectural Excellence: Across all projects, I played the role of lead solution architect: defining software frameworks, selecting appropriate tools and data models, and ensuring maintainability and scalability in multi-client environments. Axoft Argentina – Tango Software Software Developer 1992 1994 Developers of Tango Soft, the packaged accounting system most sold in Argentina.

Contributed to Argentina’s Leading ERP: Tango Software (by Axoft Argentina) has been recognized as the #1 ERP system in Argentina, serving over 60,000 enterprises across the country, and commanding more than 50–57% market share in the SME segment.

Small Development Team: I was hired while I was studding at the university to work within a compact, multi-disciplinary team of just four developers, collaborating closely to build and enhance the core ERP modules. I was solely responsible for developing and maintaining the Wages, Salary and Human Resources module within Tango.

Impact & Recognition: My module was a foundational piece of Tango’s HR offering, enabling Axoft to deliver integrated administrative and accounting functionality to thousands of clients. The software’s success underpinned the company’s position as Argentina’s premier ERP provider.

Technologies & Architecture: Developed the HR module integrating with Tango’s internal architecture. Implemented payroll rules, employee master data, compensation calculations, time & attendance, and reporting systems.

Early Entrepreneurial Foundation: Defense Sector Innovation: I independently designed and developed an Artillery Fire Management System for the Argentine Army Artillery School, using the HP 41-CV programmable calculator. This tactical software suite performed real-time calculations for topography, target acquisition, ammunition ballistics, meteorological corrections, and firing tables.

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