Quality Assurance Manager
Resume:
Proven quality professional with ISO****/IATF*****/AS9100/ISO13485 Management System implementation & auditing experience, vendor development and direct supervisory looking for new challenges and opportunities to use my skills and experiences for organizational improvement, career growth and professional development.
EXPERIENCE
Swiss American Screw Products Canton, MI March 2023 – present
Quality Manager
Leading company through certification process to AS9100D. Expected 12/2024.
Created and implemented numerous processes including Internal Audit program, Corrective Action, and MRB.
Led cross functional team that created company quality objectives and departmental KPIs.
Converted existing manual calibration system to automated process managed by calibration supplier.
eMatrix Energy Systems Southfield, MI July 2022 – Feb 2023
Quality & Continual Improvement Manager
Creating IATF 16949:2016 quality system inclusive of all documentation and will achieve registration Q3 2023.
Designed and executed an incoming inspection program for all products, assemblies and wire harnesses.
Created supplier development program including supplier audit, supplier self-assessment and supplier quality manual.
Manages/supervises Quality Department; 2 quality technicians, 1 quality engineer and 1 product safety and certification engineer.
Ramco Specialties South Lyon, MI Nov 2021 – March 2022
Quality Assurance Manager (contract)
Lead Auditor for corporate audit program across three sites.
Launched LPA improvement initiative with Plant Manager. Reduced customer and in-process rejections by 33%.
Worked with Stellantis to pilot and trial their new Defect Mapping initiative.
Management Representative to IATF16949 and AS9100D certified quality system.
Managed Quality Department, 1 quality technician, 1 quality engineer and 2 floor inspectors
NS International Troy, MI April 2021 – Oct 2021
Sr Supplier Quality Engineer (contract)
Managed periodic meetings with suppliers and cross functional teams of engineers, project managers and designers.
Identify and work with problem suppliers to ensure an uninterrupted supply chain.
Managed new supplier launches.
Conducted 2nd party audits of the supply base.
Franklin Fastener Redford, MI April 2019 – Feb 2021
Quality Assurance Manager
Member of core team that is successfully managing Covid-19 response and maintained operations in safe manner.
Responsible for PPAP submissions to TI Automotive/Fluid Systems, USUI, Detroit Diesel, MTU, Hitachi, Navistar and others.
Expanded laboratory capabilities with Keyence IM and Keyence XM measurement equipment.
Launched electronic audit software for internal audits, LPAs, dock audits and safety audits.
Management Representative to IATF16949 and AS9100D certified quality system.
Manages/supervises Quality Assurance Department, 2 quality technicians and 1 quality engineer.
United Precision Products Dearborn Heights, MI Nov 2017 – Aug 2018
Quality Assurance Manager
Manages day to day operations of quality department that includes 1 inspector and 1 quality engineer.
Updating quality management system to AS9100 Rev D from AS9100 Rev C.
Interface with customers and suppliers to ensure all products meet requirements.
Analyze defects and implement effective corrective actions to prevent recurrence.
Updated and improved internal audit program reducing audit times by nearly 30%.
Linear AMS, a Moog Company Livonia, MI March 2015 – Oct 2017
Quality Manager-Additive Manufacturing
Reorganized Quality group including hiring 1 quality engineer, 1 document control specialist and 1 quality inspector to support planned business increase of nearly 35%.
Upgrading QMS to AS9100 Rev D and ISO 13485:2016. Completed FDA-QSR registration and compliance to 21CFR820.
Initiated cross-functional Material Review Board process. Improved throughput and hold timing of nonconforming material.
Acted as interim Account Manager to support 4 key accounts while new Account Manager was recruited.
Franklin Fastener Redford, MI April 2014 – Feb 2015
Quality Assurance Manager
Management Representative to ISO/TS16949 and AS9100C certified quality system.
Responsible for PPAP submissions to Hi-Lex, Detroit Diesel, MTU, Hitachi, Navistar, Cummins and others.
Upgraded quality laboratory capabilities with CMM and bench measurement equipment.
Optimized production processes for #2 customer. Achieved overall savings of 13.2%.
Implemented Dynamics/CRM system to manage CARs, RMAs, all Costs of Quality and Premium Freight.
Manages/supervises Quality Assurance Department, 2 quality technicians and 1 quality engineer.
Ringmasters Manufacturing Wayne, MI April 2013 – April 2014
Quality Assurance Manager
Manages/supervises 3 departments with 8 direct reports.
Designed new Metrology Laboratory that improved capabilities, reduced lead times and increased throughput by 25%.
Full update/upgrade to QMS including new manual, procedures, records and accessibility.
Reduced costs in supervised departments by 10% by streamlining processes, eliminating waste and reducing overtime.
Member of management team making tactical and strategic decisions to direct company.
Excelda Manufacturing Brighton, MI May 2010 – April 2013
Senior Quality Engineer
APQP Core Team member for all new projects.
Key PPAP point of contact for suppliers and customer submissions to Ford, Daimler Chrysler, BMW and others.
Implemented paperless inspection system that reduced overall inspection time by nearly 30%.
Managed discrepant material and deviation programs for 2 manufacturing locations.
Developed new KPI reporting for QA department that reduced associate data entry by almost 30-man hours per month.
Spiralock Corporation Madison Heights, MI June 2006 – May 2010
Quality Engineer – QMS Management Representative
Coordinated and administered ISO 9001:2000 / AS 9100 Rev B & TS16949 Quality Management System.
Lead auditor for Quality Management System and domestic supplier base.
Wrote and developed Laboratory Management System compliant to ISO 17025.
Compiled and submitted PPAPs to Oshkosh Truck, Pierce Manufacturing and first PPAPs to United Technologies companies.
Coordinated all EHS activities for location and managed global IMDS system.
EDUCATION
Eastern Michigan University Ypsilanti, MI
B.S., Polymer & Coatings Technologies expected Fall 2025
SKILLS & TRAINING
AIAG Core Tools including PPAP and AIAG/VDA FMEA, Exemplar Global Certified IATF 16949:2016 Lead Internal
Auditor & Second Party Auditor training, AS9100 Rev D Lead Internal Auditor training, 8D/5P corrective action, continual improvement, advanced metallurgy and heat treatment training, GD&T training IMDS database
management.
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