Quality Manager Lead Auditor

RESUME

M SANTOSH KUMAR

H. No: *-**-**, Dwarakapuram Colony,

Behind Dilshuknagar Depot, Email: ***********@*****.***

Hyderabad. Telangana – 500060 Mobile: 995-***-****

CAREER OBJECTIVE: Seeking Senior/Middle Mgmt Level roles as QA QC Sr. Manager/ Manager / ISO MR /ISO Lead Auditor/QMS Mgr/QA Lead in QA, QC, ISO, QMS dept in Aerospace, Defense Electronics/Precision Mechanical, Auto, Electrical Mfg industry in QA/QC/ ISO/ Aerospace QA Dept.

SUMMARY OF SKILLS AND EXPERIENCE:

- A Competent Professional with 25 yrs of experience in QA/QC/QMS in precision machining industry, GD&T and ISO & Aerospace Certification /Supplier Quality/ Calibration/Special Processes/ Mechanical Precision Industry/ Electronic Mfg. Industry/Fabrication / Power / Battery/Missile Components manufacturing Industry.

- Working as Senior Manager in QA/QC dept. including Aerospace/ISO Mgmt Systems (AS 9100D, ISO 9001, ISMS.EHS, ESD, IPC Std) in reputed aerospace and defense related organization.

- Certified Lead Auditor for QMS ISO 9001:2015 from Intertek BVCI Certification Body.

- Lead Auditor for Aerospace AS 9100D Std and 10 Yrs of Audit experience in Certification/Re-certification implementation and also fully experienced in Third Party/ External audits & internal Audits as per AS 9100D.

- 10 years of 1st/2nd/3rd party audits experience in AS 9100D Aerospace /ISO 9001/14001/45001/27001 Mgmt systems audits.

- Certified internal auditor for EMS ISO14001:2015 & ISO 45001:2018 & ISO 27001: 2013.

- Lean SIX SIGMA Yellow Belt certified from MSME – Technology Development Centre.

- Ensuring alI Aerospace Requirements like Product traceability, Project Mgmt., Configuration Mgmt FAI, Risk Mitigation, IPC, Product obsolescence, Counterfeit Products/Parts FOD removal, product safety, preventive action, special process, critical requirements, Key characteristics, Change control Mgmt., Recall mechanism monitoring, Media control, facsimile control, ethical behavior,data protection process, process capability measurements,FMEA, OTD, Control of NC product, Work transfer, special process validation and control,,Supply chain Control mechanism,,PFD, Route cards, control plans, Quality Matrix, Product qualification, Product disposition, NC product disposition, KPI monitoring, CA flow down to external provider, CA effectiveness monitoring, lessons learnt and bench marking, Continual improvement of process, 5S, First Pass Yield, ESS, HASS, MTBF, MTTR, OEE, MSA

- Exposure in EMI /EMC, HASS testing related to ESS, Random Vibration, Thermal Cycling, Bump test.

- Overall QA QC functions involved Process/Product Quality Improvement using Kaizen and 8D approach.

Optimize Customer Satisfaction, AS 9100D & ISO 9001 certification & Re certification's, reduce field complaints, Third Party Inspections, Customer Inspection, Process audits/Validation, Inprocess QC,

Inward RM QC, Lot clearance, Final Product QA, FAI/Proto Type Validation, ISO 4 tier documentation

Quality Systems Audits (External & Internal audits for QMS, Risk Mitigation, EHS, ISMS. ESD & AS 9100D, In-house training, Supplier audits, Vendor Development, Updation of Process Specifications and Standards(BIS, etc), Cp & Cpk, DFMEA/ PFMEA, SQC tools, to prepare and update Control Plans, QAP, MQP for critical processes, RC and CAPA analysis & SQC techniques.

- QC function involved Pre Customer Inspection, Final Product QA, Incoming Raw material Inspection & testing, inprocess QC, training on SQC tools, Validation of New Projects in the areas of productivity improvement and cost reduction activities along with Cross Functional Teams in the Organization.

Certified Trained for AS 9100 D Aerospace Standard implementation and documentation from NQA Certification Body.

EDUCATION:

- Master of Business Administration (MBA) from School of Management Studies, JNTU campus, Kukatpally, Hyderabad. (Passed in 2010.)

- Bachelor of Technology (B.Tech) in MECHANICAL ENGG from KITS, Warangal. (Passed in1992)

WORK HISTORY:

- May’23- Jun,2024- M/s Digilogic Systems Pvt Ltd (AS 9100D certified) Sr. Manager QA& ISO& AS 9100D.

- Sep’15- Apr’2023-M/s Astra Microwave Products Ltd (AS 9100D certified)-Manager QA, QC ISO& AS 9100D.

- Jan’15- Aug’2015 -M/s Raghuvamsi Aerospace M/C Tools Ltd(AS 9100D certified)-Manager QA QC & QMS

- Mar’11- Dec’2014 -M/s Kadevi Industries Ltd - QA & QC Manager (For Corporate & Plant)

- Feb’01- Feb’2011 -M/s HBL Power Systems Ltd – Manager-Quality Assurance Dept. (For Plant)

- Jun’ 94-Jan’2001 -M/s P.E.Engineers Pvt Ltd – Asst. Manager – Quality Control Dept.

- Apr‘93 – Apr’1994 -M/s Praga Tools Ltd – Graduate Apprentice.

WORK EXPERIENCE: DSPL are into Automated Testing Equipments and Systems, Solutions and Products for Defence, Aerospace, Automotive, Medical Devices, Electronic Warfare and Manufacturing and developing Automatic Test Equipment (ATE) & Simulators & Data Acquisition & control systems for testing Solutions for customer like DRDO, RCI, HAL, ECIL, BDL, BHEL, DLRL, ISRO, HBL, NUCON etc.

Responsibilities:

-Responsible for overall QA QC activities/Quality of final Product and in Process quality, supplier quality and Customer inspections/Regulatory bodies inspection like (DRDO, R&QA, MSQAA, DRDL, RCI, BDL, DGAQA, Etc.) & ATP/QTP Documentation clearance

-AS 9100D Documentation, certification, re certification. QCI & DRDO related SAMAR (System for Advanced Manufacturing assessment and rating) certification for current organization

-Customer complaints resolution & Customer Satisfaction index >95%.

-Handling of customer audits and execution of its action plan.

- Creating a Total Quality Management framework for the organization and long term Strategy Deployment development and execution.

- Creating process control plans, FMEA, quality assurance plans.

- Coordinates preparation and implementation programs to ensure compliance with company's quality processes and procedures.

Last: Worked: Astra Microwave and Products Limited as QA QC and Quality Systems Manager for electronic manufacturing company and is certified for AS9100:2016,ISO 9001-2015,ISMS 27001:2013,ISO 45001: 2018, ESD 20:20, ISO 17025:2005 and are into Marketing, Design, manufacturing, supply of RF microwave products, equipment, antennas, filters, transmitters, receivers, MMIC for with r defense, space and telecom, radar,missile sub-systems, electronic warfare components and EMI/EMC Testing. Production and Supply of Transmit/Receive Modules, SMT PCB Assemblies for RF Systems for Defense and Aerospace applications. Being a company with a strong R&D Back ground. AMPL has successfully designed and developed Command Guidance Unit for Akash and Battle Field Surveillance Radar for DRDO Labs. It has class 10,000 clean room, class 100 laminar benches, state-of-the-art assembly/testing facilities designated as 100 % EOU.

Responsibilities:•

•To liaise with external parties on matters relating to, customer audits, Aerospace Certification and Re certification audits for AS 9100D, ISO 9001,ISO 14001,ISO 45001,ISO 27001,ESD 20:20 internal & external audits, customer inspection and Supplier Assessment and Evaluation.

• To implement effective Quality Mgmt system through out the company for AS 9100D & ISO 9001 std

To implement and maintain latest revision of documentation of AS 9100D & ISO 9001std as per new version of standards. 4 tier documentation I.e Quality manual, procedures, Work instructions and Documents and records as per latest revision throughout the company in all divisions.

To communicate and resolve with vendor/purchase dept. on the non-conforming purchased products.

• To ensure that processes needed for the QMS are established, implemented and maintained in accordance AS 9100 Rev D & ISO 9001 Std requirements throughout the organization.

• To plan / schedule and organize internal audits & to organize the MRM at specified intervals.

• To verify and report the implementation and effectiveness of corrective and preventive actions.

• To report the performance of the QMS and need for improvement.

• To prepare, issue and control of QMSM and all QMS related procedures.

• To ensure the promotion of awareness of customer requirements throughout the organization.

• To liaise with external parties on matters relating to AS & QMS.

• Vendor Assessment/evaluation and vendor rating, Vendor inspections.

•I implementation of 5S, Quality circles activities in shop floor.

•Training to all staff regarding TQM, Kaizen, Quality Cost, Quality Tools etc.

•Conduct process audits and implement Improvement activities in shop floor.

•FAI PART/Proto inspection and approval with overseas customer like ELTA, UTAS

Monitoring & measurement of products during, receipt, in process and final Inspection for Outsourced mechanical Fabrication & Surface Finish (Chromate Conversion, Gold Plating etc),Painting of Enclosures, etc.

To maintain MIS records for “PASSED” and “REJECTED” products, NC reports with CAPA,8D analysis

•To identify and record noncompliance reports relating to incoming material, Inprocess and final product

To ensure that monitoring and measuring equipment are calibrated and made available for use.

inspection, AS audits, Customer inspections.

Past: M/s Raghu Vamsi Machine Tools Pvt Ltd which is AS 9100 C certified company and is into manufacturing of High Precision Engineering Components, Mechanical Sub-Assemblies and Tooling Systems for Aerospace, Defense, Oil & Gas and Power Transmission Sectors. Raghu Vamsi expertise ranges from CAD/CAM Services (Drawing to 2D, 2D to 3D Modeling, Programming & Manufacturing Methods), CNC Machining (CNC Milling & Turning) and Tool Design & Fabrication. Raghu Vamsi has expertise in manufacturing Aero Structures, Avionic Components, Aero Engine Components, Antenna & Missile Components and Sub-Assemblies for Defense to USA, UK, Europe & Singapore.

Activities of QA/QC at Corporate and at Plant:

Monitoring & measurement of products during, receipt, in process and final Inspection.

FAI PART/Proto inspection and approval with overseas customer like HALLIBURTON, ROCKWELL COLLINS, GE CONTROL, ROLLS ROYCE, AEROSENSE, UTAS HAMILTON SUNDSTRAND.

To verify the outgoing products against specifications and ensure that the final outgoing products are certified as APPROVED units and labeled as “PASSED”

To liaise with external parties on matters relating to customer inspection, customer audits, AS audits

Control Plan verification / Approval for FAI and Batch Production.

To be responsible for release of final outgoing products and sign the test reports and the relevant records.

To maintain MIS records for “PASSED” and “REJECTED” products, NC reports with CAPA,8D analysis

To identify and record noncompliance reports relating to incoming material, Inprocess and final product inspection, AS audits, Customer inspections. Conduct process audits and implement Improvement activities in shop floor.

To communicate and resolve with vendor/purchase dept on the non-conforming purchased products.

To ensure that monitoring and measuring equipment are calibrated and made available for use.

To ensure that processes needed for the QMS are established, implemented and maintained in accordance with AS 9100 REV. D throughout the organization.

To plan / schedule and organize internal audits & to organize the MRMs at specified intervals.

To verify and report the implementation and effectiveness of corrective and preventive actions.

To report the performance of the QMS and need for improvement.

To prepare, issue and control of AS 9100D and all ISO 9001 QMS related procedures, WI & Documents.

To ensure the promotion of awareness of customer requirements throughout the organization.

To liaise with external parties on matters relating to QMS.

Vendor Assessment/evaluation and vendor rating, Vendor inspections. Implementation of quality improvement and cost reduction activities in shop floor.

Implementation of 5S, quality circles activities in shop floor. Training to all staff regarding TQM, Kaizen, Quality Cost, Quality Tools etc.

Past : Worked in M/s Kadevi Industries Group as QA & QC Manager for corporate and plant. It is a Hyderabad based company with a turnover of Rs 800 Crore and it is into manufacturing of Rolling Mill (HT and MS Steel Angles) and into Fabrication and Galvanizing of Telecom and Electrical Transmission Towers, and also in Erection, Commissioning and distribution of High voltage Power Transmission Turnkey Projects and also into manufacturer of Steel Fasteners, Telescopic Guyed Masts, Diesel Generators, Antenna Systems, Counter Poise Systems and Solar Systems. KIL is certified for Integrated Management systems (IMS) QMS 9001:2008,EMS 14001:2004,OHSAS 18001:2007 QHSE systems. Major clients are Power Grid of India, BDL, Vodafone, AP Transmission Co. Reliance Industries, Indus Towers, VIOM, Airtel, BEL, ECIL, American Tower Corporation, etc.

Activities’ of QA/QC at Corporate and at Plants:

- Co-ordinating Customer Inspection for INDUS, BHEL, PGCIL, APTRANSCO, BEL, RIL, BIS, RDSO, BDL, DRDL.

- SBU wise review of customer complaints, Field failure Analysis, Resolution of Customer complaints.

- Proto inspection and approval with external agencies like RDSO, PGCIL.

- Well versed with all BIS, ISO standards along with metal surface coating processes standards of Galvanizing, Powder Coating, Anodizing.

- Input R/M, inprocess, Final Product daily rejection/rework review for RCA and CAPA.

- Verification of daily MIS report, review with HOD” s, statistical analysis reports

- QAP Preparation / verification / Approval.

- Implementation of internal system Audits training, QHSE/IMS documentation

- MRM performance review and MR related activities.

- BIS standards updates tracking.

- Vendor Assessment/evaluation and vendor rating, Vendor inspections.

- Training to all staff regarding TQM, Kaizen, Quality Cost, Quality Tools etc.

-.Calibration of all IMTE’s.

-.Review with designs for new product development enquiries.

-.Implementation and follow up with all dept.’s for CAPA for shop floor related quality issues.

-.Customer audits coordination and Closure of follow up.

-.Implementation of quality improvement and cost reduction activities in shop floor.

-.Implementation of 5S, quality circles activities in shop floor.

-.Monitoring of drawings in shop floor for revision status.

- Supplier/Vendor registration activities with new customers.

-.Conducting presentation of company profile during indigenous and overseas customer visits.

Past Experience: Worked with M/s HBL POWER SYSTEMS LTD, HYDERABAD as Manager–Quality Assurance Dept. (From Feb’ 2001 to Feb’ 2011)

The ISO 9001:2008 Hyderabad based well-established batteries Manufacturing Company, with a turnover of Rs 1200 Crore. Engaged in the Manufacturing and Marketing of Ni-Cd, Silver Zinc and Lead Acid Batteries, for Communication, Aviation, Defense, Railways and Industrial Applications.

Job Description:

-Responsible for all QA / QC activities, conformance of final product as per customer specification standards/requirements.

-Monitoring and controlling process/operational efficiencies to meet quality objectives.

-Analyzing customer complaints, preparing MIS reports, Coordinating for corrective and preventive action.

-Involving in Quality Improvement Plan and conducting internal Quality Audits.

-Validation of New Product and Process Developments/New Moulds

-Handling Customer Inspection as per Customer Spec’s, ANSI, IEC, BIS Standards, RDSO Standards

-Handling ISO 9001:2008, EMS, OHSAS External Surveillance audit, conducting training to staff and validation of shop floor operator.

-Assessment and evaluation of new suppliers as per ISO Quality Mgmt systems.

-Conducting Field Failure Analysis and ensuring implementation of CAPA actions.

-Conducting Value engineering activities to enhance value by increasing quality and decreasing cost in components, reducing wastage and prevention of rejections.

Past: Worked with M/s P.E.ENGINEERS PVT LTD –Manufacturers of Radiators for Industrial Transformers (an ISO 9002 Certified Co) as Senior Engineer in Quality Control Dept since June’1994 to Feb’2001.

Job Responsibilities:

-Co-ordination with HO, purchase and vendor’s and other dept.’s like production and PPC regarding reports on quality assurance of incoming materials, in-process and final product quality of raw material like CRCA steel, work-in progress, vendor components and finished products. Planning and monitoring Clearance of final product as per Quality plan to achieve Customer satisfaction. Making close liaison with production, purchase, stores, logistics, projects designing for validation of new products and new process.

Past: M/s PRAGA TOOLS LTD - Manufacturers of SPM machine tools. (From April 93 to April 94):Worked as Graduate Engineer Apprentice for one year in Production, Quality Assurance and CNC Lathe Dept

Notable Accomplishments

1.Completed ‘Total Cost Management’ Course, conducted by SISI, Balanagar.

2.Attended In-house Training in Quality Cost, SQC Techniques, Soft Skills, 5s work place and Shop Floor safety practices.

Skills & Competencies

- Ability to work with people of different levels and backgrounds.

-A fast learner and Able to work independently or as a team.

-A thorough, reliable, self-disciplined and motivated person to get the job done.

SEMINARS : Productivity improvement, Group Dynamics, Workplace Safety, 5S workplace housekeeping Mgmt., First aid Training course,Excellent skills in computer – MS Office, Auto CAD.

Membership: Ex. Permanent Member of Quality Circle Forum of India, Hyderabad Branch. Implemented Quality Circles concepts in existing industries for enhancement of Productivity and cost savings at shop floor in various divisions.

PERSONAL INFORMATION

Name : M. Santosh Kumar

Age : 55 years

Languages Adept in : English, Hindi, Telugu, Kannada, Marathi (M.T)

Extra-Curricular Activities : Represented Kakatiya University in Outdoor Games(Kho- Kho),

: National Player in Kho- Kho.

Hobbies : Reading Newspaper Editorials, watching News Channels.

Present Salary : Rs 8.00 Lakhs per Annum (CTC)

Salary Expectation : Negotiable

Present Location : Hyderabad,

Notice Period : Within One Week.

DECLARATION: I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Date: 05/09/2025

Hyderabad (M.SANTOSH KUMAR)

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