Quality Assurance Qa Engineer
Resume:
PRABHAKAR K
Leverage over ** years of diverse experience in quality assurance, focusing on the functional testing and automation of ERP applications, particularly within the manufacturing and industrial sectors.
CONTACT
**********.***@*****.***
Hyderabad
PROFILE SUMMARY
Experienced Senior QA Engineer with in Functional Testing, Non-functional and Automation, currently working at Koch Business Solutions India Pvt Ltd, specializing in ERP systems like SAP, Infor M3, and Legacy applications.
Capability to manage end-to-end testing cycles, from test planning to execution and defect management, with a focus on SAP modules such as SD, MM, QM, and GTM, and Infor M3 workstreams such as Manufacturing and Planning ensuring seamless business process testing.
Expertise in testing Kinaxis RapidResponse supply chain planning processes.
Expertise in the creation of Master data such as Items, Customers and Suppliers in Infor M3.
Skilled in the development and implementation of automation frameworks using tools like UFT, Worksoft Certify, and TOSCA, significantly improving testing efficiency and coverage across complex ERP and web applications.
Expert in functional and integration testing for ERP systems, including hands-on experience with the testing of business scenarios in Order to Cash, Procure to Pay, Demand to Plan, and various other business processes integrated with multiple external systems.
Proficient in collaborating with cross-functional teams, gathering requirements, and providing actionable insights through test case reviews, defect tracking, and status reporting, using tools like Azure DevOps, JIRA, and HP ALM.
Well-versed in various SDLC models, including Waterfall, Incremental, and Agile methodologies.
Extensive experience in manual testing of Client-Server, Web-based, and Mobile applications. Skilled in Functional, Integration, System, Regression, GUI, User Acceptance
(UAT), and REST API Testing.
Strong understanding of SDLC and testing methodologies. Active participant in Daily Scrum, Standups, Retrospectives, and Poker Planning Sessions with cross-functional teams.
Expertise in automating SAP regression suites, improving turnaround times and reducing manual errors, with a strong track record of delivering robust test scripts for critical business processes such as Purchase to Pay (P2P) and Order to Cash (O2C).
Proven leadership in mentoring and coaching team members, ensuring adherence to best practices, and facilitating continuous improvement in testing processes, ultimately driving successful project implementations and deployments. TECHNICAL SKILLS
Software Testing: Functional Testing, Sanity and smoke Testing, Regression Testing, Automation Testing, E2E Testing, Performance Testing
Automation Tools: QTP 11.0, UFT 12.02, Work soft certify 9.03, TOSCA
ERP Testing: SAP SD, MM, GTM Testing, Legacy ERP systems, Infor M3 Manufacturing & Planning, M3 Warehouse and Salesforce CRM
Software Methodologies: Waterfall, Agile (Scrum), Kanban
Scripting Language: VB Script
Frameworks/Components: Hybrid, Keyword Driven
Defect Tracking Tools: HP ALM, Atlassian JIRA, Azure DevOps
Test Management Tools: Azure DevOps, Atlassian JIRA, HP ALM, Redmine
Configuration Tool: SVN, VSS
Web API Tools: Postman
Mobile Testing: Android, iOS
EDUCATION
2011
B.Tech (Information Technology)
CORE COMPETENCIES
Quality Assurance Best Practices
SAP ERP
Infor M3 ERP
Legacy ERP
Software Development Life Cycle
ERP Implementation Strategies
Test Automation Frameworks
Business Process Analysis
User Acceptance Testing (UAT)
Cross-Functional Team Collaboration
Software Testing & Quality Assurance
Test Cases & Scenarios & Test
Documentation
Defect Management & QA Plan &
Strategy
Project / Product Management
Regression Testing / Automation &
Manual Testing
Process Improvement / Agile
Methodologies
Test Planning & Execution
CERTIFICATIONS
Certified Scrum Master (CSM)
S e n i o r Q A E n g i n e e r
OBJECTIVE
CAREER TIMELINE
AWARDS
Extra mile in Quality Assurance Award
Koch Business Solutions India Pvt Ltd
2023
Best Team Player Award Calpion
Software Technologies Pvt Ltd 2018
SOFT SKILLS
Communication
Problem-Solving
Coach & Mentor
Leadership
Team Player
Time Management
PERSONAL DETAILS
Date of Birth: 16th June 1990
Languages: English, Hindi, Telugu & Kannada
WORK EXPERIENCE
Senior QA Engineer Koch Business Solutions India Pvt Ltd Since 2019 Responsibilities:
Spearheading end-to-end functional testing of business processes within the Glass ERP system, ensuring adherence to quality standards and specifications.
Collaborating with cross-functional teams to gather requirements and validate test cases, ensuring comprehensive coverage of all business scenarios.
Utilizing Azure DevOps for the creation, management, and execution of test cases, while logging defects and tracking their resolution.
Developing insightful Power BI dashboards to monitor the status of test cases, bugs, and overall testing progress, facilitating informed decision-making.
Conducting thorough reviews of test documentation, including test plans and test cases, to ensure alignment with project requirements and objectives.
Engaging in regular brainstorming sessions with team members to foster innovative solutions and enhance testing methodologies.
Mentoring junior QA Engineers, providing guidance on best practices and fostering a culture of continuous improvement within the team.
Coordinating testing activities with peer team members to ensure successful implementation of software solutions.
Achievements:
Successfully reduced the average testing cycle time through the implementation of automated testing processes and frameworks.
Enhanced defect detection rates by refining testing strategies and increasing the scope of test coverage.
Implemented a comprehensive training program for new QA team members, resulting in a reduction in onboarding time and enhancing team productivity.
Collaborated with stakeholders to define quality metrics, leading to improvement in project visibility and accountability.
Developed and implemented a new testing strategy that resulted in decrease in post- deployment defects.
Recognized for outstanding contributions to the team, receiving the "Extra mile in Quality Assurance" award in 2023.
Played a pivotal role in the successful rollout of the Glass ERP system, ensuring a seamless transition and minimal disruption to business operations.
As a Senior QA Engineer, Prabhakar has significantly enhanced testing efficiency and quality through innovative strategies, effective team leadership, and a commitment to continuous improvement, resulting in measurable benefits for the organization. PREVIOUS EXPERIENCE
Automation Test Engineer Calpion Software Technologies Pvt. Ltd. 2016-2019
Automating Business Processes in SAP SD, MM and GTM using UFT Associate IT Consultant ITC Infotech India Pvt. Ltd. 2013-2016
Weekly Execution of SAP Regression Suite and Scripts Maintenance ANNEXURE
PROJECTS
Project Title: Guardian GlobalCore Infor M3
Domain: Manufacturing & Planning, Warehouse
Client: Guardian Industries
Duration: May 2022 – Present
Environment: Infor M3, Azure DevOps, Power BI
Roles & Responsibilities:
Led testing efforts for the M3 Manufacturing & Planning work stream during ERP implementation for Guardian Industries.
Developed and executed test cases for business processes such as Order to Cash and Demand to Plan.
Validated RICEFW items and Edge Applications integrated with Infor M3.
Collaborated with IT BSA’s, Tech Leads, and external partners to validate test cases.
Coordinated testing activities and conducted effective brainstorming sessions for solution generation.
Utilized Azure DevOps for Test plan creation, test case management, defect tracking, and reporting.
Developed Power BI dashboards to track testing metrics like test case execution, defect status, and workstream progress.
Provided coaching and mentorship to team members to ensure successful project implementation. 2014–
2016
2016-
2019
Since
2019
Associate
IT
Consultan
t ITC
Infotech
India Pvt
Ltd
Automation
Test
Engineer
Calpion
Software
Technologies
Pvt Ltd
Senior QA
Engineer
Koch Business
Solutions
India Pvt Ltd
Project Title: Guardian World Glass System & Salesforce CRM Integration Domain: Manufacturing
Client: Guardian Industries
Duration: April 2019 – April 2022
Environment: Java, Salesforce, Azure DevOps
Roles & Responsibilities:
Created and executed test cases to validate order flow between WGS and Salesforce CRM, ensuring seamless integration.
Tested functionalities across WGS modules such as Order, Scheduling, Inventory, Shipping, and Invoicing.
Coordinated with cross-functional teams to gather requirements and ensure proper data for testing.
Utilized Azure DevOps to track test cases, log defects, and ensure quality.
Led end-to-end validation for order creation, inventory management, and invoicing across systems.
Administered daily meetings with global teams, providing progress reports and clarifications as needed. Project Title: Kohler TAAS
Domain: Manufacturing
Client: Kohler
Duration: September 2018 – March 2019
Environment: SAP GUI, UFT 12.02
Roles & Responsibilities:
Automated 500 test cases using HP QTP and grouped transaction codes for complex scenarios.
Developed test scripts for multiple SAP functional modules including GP, SD, LO, PP, QM, and FI.
Managed version control and defect tracking using HP ALM.
Executed weekly automation test runs, reporting results, and tracking defects. Project Title: LoadPay
Domain: Logistics, Freight Management
Client: Truckstop.com
Duration: May 2017 – August 2018
Environment: .NET, AngularJS, SQL Server 2008, JIRA Roles & Responsibilities:
Gathered business requirements and created test scenarios and cases in JIRA.
Led manual and regression testing, validating API integrations and end-to-end functionality.
Managed sprint-wise testing, defect logging, and traceability matrix creation.
Worked on data validation, system integrations, and reported progress to stakeholders. Project Title: Bunge China
Domain: Agribusiness & Food
Client: Bunge
Duration: April 2016 – April 2017
Environment: SAP GUI, UFT 12.02
Roles & Responsibilities:
Automated manual test cases using a Hybrid Framework for Bunge’s GTM module.
Developed test scripts for regression testing and customized the framework for enhanced reporting.
Performed error-handling and executed tests to ensure functional integrity across business scenarios. Project Title: ART
Domain: Manufacturing
Client: Honeywell
Duration: April 2014 – March 2016
Environment: SAP, QTP 11
Roles & Responsibilities:
Automated regression test scripts for SAP modules (P2P, O2C, and master data).
Developed and executed test cases, tracking defects from creation to resolution.
Conducted testing for various business processes such as vendor and customer master data, and material master creation.
Led defect management and ensured timely resolution across all test phases.
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