Patient Care Service Delivery

Abdur Rehman Khan

Ottawa, ON LinkedIn 613-***-**** *******************@*****.***

EXPERIENCE

Élisabeth Bruyère Hospital Ottawa, ON

Dementia Ward Volunteer July 2023 - Present

● Collaborated with interdisciplinary healthcare teams to support patient care in the dementia unit, assisting with daily activities such as feeding, mobility exercises, and supervised outdoor walks.

● Organized and facilitated therapeutic recreational activities including movie sessions, art workshops, and plant observation, to promote patients’ quality of life and emotional well-being.

● Monitored and maintained clerical inventory of medical and personal protective equipment (PPE), ensuring proper waste management and adherence to safety protocols across multiple hospital units.

● Conducted patient satisfaction surveys and pre-discharge interviews, providing valuable feedback to healthcare staff to improve patient care and service delivery.

Newcomer Health Connect Ottawa, ON

Healthcare Outreach Mar 2024 - Aug 2024

● Coordinated healthcare access for newcomer and refugee populations by identifying and connecting patients with family physicians accepting new patients across Ontario.

● Arranged with clinics, hospitals, and immigration centers to gather physician availability data, ensuring timely and accurate matching of healthcare providers to patient needs.

● Maintained comprehensive Excel-based databases by systematically collecting and verifying physician contact information, eligibility criteria, and intake preferences while upholding strict confidentiality standards.

● Communicated empathetically and professionally with diverse client populations, providing guidance on appointment scheduling processes and assisting with healthcare system navigation. UOSU Ottawa, ON

Director of the Faculty of Science May 2023 - Dec 2023

● Represented the Faculty of Science student body on the University of Ottawa Students’ Union Board of Directors, advocating for student interests on matters including financial oversight and campus sustainability.

● Evaluated and voted on governance motions and constitutional amendments, contributing to informed decision-making impacting over 40,000 students.

● Collaborated within specialized subcommittees to address targeted institutional issues, ensuring efficient policy development and resolution of complex student concerns.

● Mediated dialogue between student constituents, administration, and board members to promote transparency, accountability, and evidence-based policy recommendations.

Green Reps Ottawa, ON

Volunteer Jan 2025 - Present

● Conducted campus-wide native species audits and biodiversity assessments to support habitat restoration, species conservation, and apply long-term sustainability goals such as creating pollinator-friendly landscaping.

● Researched and synthesized bird-friendly building design standards, producing actionable policy recommendations to mitigate avian collisions and enhance biodiversity on university grounds.

● Coordinated with Office of Campus Sustainability staff, services, and students through weekly workshops addressing topics such as climate justice, biodiversity loss, waste management, and campus policy advocacy. EDUCATION

Honours BSc in Biomedical Science Ottawa, ON

University of Ottawa

● Relevant coursework: Biochemistry, Genetics, Molecular Biology Laboratory, Biostatistics, Microbiology, Pharmaceuticals, Conservation Biology

SKILLS & INTERESTS

Skills: En/Fr bilingual, patient care, gene sequencing, centrifugation, PCR testing, electrophoresis, spectrophotometry, Tools: Alphaview, AlphaImager, Image J, R, MS Office. Interests: Writing, photography, website development, video creation, badminton

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