Customer Service Data Entry
Resume:
Kimberly Luna
Mesa Az *****
*********@*******.***
Objective
Motivated and enthusiastic individual seeking a customer service position where i can utilize my strong communication skills, problem-solving abilities, and positive attitude to deliver excellent service and contribute to customer satisfaction and company success. passionate about serving customers and looking for a position where i can embrace my customers service skills of 16 years.
Experience
Self employed 2013-current
Salon Azul 2011-2013
Technical Skills
Hair cutting, trimming, and styling (men, women, and children)
Coloring, highlighting, and balayage techniques
Chemical treatments (perms, Brazilian blow out )
Knowledge of hair and scalp treatments
Product knowledge and retail sales
Customer Service & Interpersonal Skills
Building client relationships and retention
Active listening and client consultations
Conflict resolution and problem-solving
Strong communication and teamwork
Time management and multitasking
Business & Professional Skills
Salon sanitation and safety standards
Appointment scheduling and client management
Cash handling and point-of-sale systems
Upselling services and products
Social media promotion
SUMMARY
Licensed Hair Stylist with 16 years of experience delivering precision cuts, creative color, and customized treatments. Skilled in building lasting client relationships, maintaining high salon standards, and staying current with the latest trends. Dedicated to providing exceptional service and enhancing every client’s confidence and style.
Experience
Dolce Salon and spa : Front Desk Client Coordinator 2007-2009
Skills/ Experience
Customer service & client relations
Phone, email, and in-person communication
Appointment scheduling & calendar management
Data entry & record keeping
Conflict resolution & problem-solving
Point-of-sale and payment processing maintain records, and ensure accurate data entry.
Microsoft Office Suite (Word, Excel, Outlook)
Multitasking & time management
Office equipment operation (printers, scanners, etc.)
Professional appearance & demeanor
Greet and assist clients, visitors, and staff in a professional and friendly manner.
Manage multi-line phone systems, schedule appointments, and respond to inquiries.
Support office operations, including filing, copying, and handling incoming/outgoing mail.
Assist with conflict resolution and ensure a positive client experience.
SUMMARY
Friendly and detail-oriented Salon Front Desk Coordinator with experience in client relations, appointment scheduling, and salon operations. Skilled in creating a welcoming environment, managing bookings, and promoting salon services and products. Dedicated to supporting stylists and ensuring every client enjoys a positive, professional salon experience.
EDUCATION
Westwood high school Diploma 2006
Mesa community college 2006-2008 some college
International Academy of Hair design 2008- 2009 1600 Hours cosmetology
Cosmetology License 2009
Contact this candidate