Customer Service Associate

CHEREE HAMPTON

***************@*****.*** 901-***-**** Memphis, TN 38116

Summary —

Customer service-focused professional with experience as Cashier and Associate, possessing skills in handling cash

transactions, customer inquiries, and complaints. Demonstrated strength in maintaining high levels of customer

ion through excellent communication and interpersonal abilities. Made significant impact by implementing

efficient processes to increase speed of service and enhance the overall customer experience.

Efficient customer service associate cashier known for high productivity and ability to complete tasks swiftly.

Specialized skills include accurate cash handling, effective problem-solving, and strong communication. Excel in

faction, time management, and adaptability, ensuring smooth transactions and positive customer

Skills

* Cash handling * Time management

* Point of sale * Problem solving

* Product knowledge * Patience and composure

* Customer support * Sales reporting

Experience

Paradies Lagardere Memphis, TN * Processed payments using cash registers and credit card

Customer Service Associate Cashier machines.

02/2020 - 03/2025 * Assisted customers with product selection based on their

individual needs.

* Performed daily opening and closing duties such as counting

money, balancing cash drawers, and organizing paperwork.

* Kept up-to-date on new products available in the store.

* Verified age for alcohol purchases according to state regulations.

* Organized merchandise in the store to ensure items were easy to

locate.

* Provided excellent customer service by responding promptly to

inquiries and requests.

* Greeted customers upon arrival and assisted them with their

inquiries.

Priceline Memphis, TN * Resolved complex problems by working with other departments

Customer Service Representative to provide solutions that meet customer needs.

10/2021 - 04/2023 * Performed administrative tasks such as filing paperwork,

updating databases and generating reports.

* Implemented innovative methods for streamlining the customer

service process.

* Conducted regular follow-up calls with customers after resolving

their issues.

* Answered customer inquiries and provided accurate information

regarding products and services.

* Assisted customers with product selection, ordering, billing,

returns, exchanges and technical support.

Education and Training £_\ SN

Post University Waterbury, CT

Associate of Science in Clinical Child Psychology

06/2017

Sheffield High School Memphis, TN

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