Customer Support Business Development

Electronic Engineering (Diploma) with **+ yrs. Cross - functional experiences to Manage QC & testing. Customer Support, Marketing support, Installation & commissioning of Electronics and power conditioning equipment’s, Electrical Project Management to execute projects in PAN India and abroad. I started to work with MNC organizations to understand and make myself as per companies requirements, also visited some places of countries for training and business development, also carry out organizational works with my sincerity & my responsibility as an electronics engineer. Best Power Equipment’s Pvt. Ltd. from - Aug. 2020 to till date

Worked as Senior Manager Technical & Service testing, installation & Service Support for UPS rating 1kva to 400kva and worked as to take care of customers for issues of equipment’s.

Repairing cards, power modules & various types of PCBs used in UPS for TRC department.

Now working as Technical Head, Bangalore (South Zone) to support sales team and service canters TRC.

R.R Global – Dubai and + African Ind. W. Africa from - Nov.2015 to July 2020

Worked as Electrical Engineering/Head Customer Support for Plant maintenance Manufacturing unit of LV-BUSBAR systems and custom designed switchgears and specialized electrical power, distribution equipment’s,solar PCU’s and UPS’s used for utilities industries, Banks, IT sectors

,Hotels etc.

Quality assurance for all incoming material to enhance quality procedure & testing of products. Manage Customer support team and installation and commissioning.

Manage product test certification with IRDA, ERTL,

Manage mfg. operations, maintenance of BSW, LOHIA, Star linger make looms, tapelines, converter (bag making M/C) slitting, cutting- sealing and printing M RIELLO - PCI Delhi (a J V of Riello UPS Italy) from - Oct. 2004 to Nov. 2015

Worked as Dy. Manager for business development, load study Installation & Commissioning, testing & Service Support for all products of the company and worked as to take care of customers for PPM, monitoring, solving issues of equipment’s.

To manage fault diagnosis various of micro controller based PCB’s used for UPS systems ratings 10 KVA to 800 KVA single & parallel units (made by RIELLO UPS Italy + Pillar GMBH Germany)

Cable fault locator to locate fault of underground LT and HT cables under SWISS Technology used for electricity boards in India.

ACHIEVEMENTS

SHRIPRAKASH

Contact: +918**-*******( WhatsApp )

Mail ID : ***********@*****.***

PROFILE SUMMARY

I had worked with Extensive travelling to Support of Business Development, Installation & Commissioning, and service -maintenance works overseas like East, West African, and Asian Countries Including PAN India.

Autometers Alliance Limited Noida from - May 1998 to September 2004

Installation Testing, calibration & fault diagnosis of various types of micro controller based PCBs of signal converter, Aux. converter, Tachograph, and Energy systems used in Railways (Mfg. under Swiss Tech.)Installation Testing, calibration & fault diagnosis various types of micro controller based PCBs of UPS Systems (1KVA to 40 KVA) 1&3 Phase (Manufactured under Italian Tech.)

Installation Final Testing of Hyundai makes 25 KVA & 180 KVA Inverters used in AC coaches of Indian Railways.

Mekaster Telematics Ltd. (Joint Venture of Alcatel France) from - April 1993 to April 1998

For installation & Maintenance purpose for Installation & Maintenance of DSF & DBM rack, Magnetic tape drive (DDF Pertec France) which is installed BSNL Telephone Exchanges. Installation, Maintenance of 1KVA to 6KVA inverters & 600A Float rectifiers (SAFT France) which are installed in E-10B type Indian Telephone Exchanges.

Installation repairing of line cards, power supplies, Converter modules & various types of PCBs used in switching racks of Exchange (Make- Alcatel France) & C-DOT Exchange.

• 10+2 Science & Maths.

• Diploma in Electronics and Telecommunication Engineering. Date of Birth : May 01, 1968

Languages known : English & Hindi, Marathi

Residential Address : H- No.S-4, M-27, Pratap Vihar, Sec.12 Ghaziabad– 201001 Uttar Pradesh.

EDUCATION EDUCATION

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