Medical Assistant Patient Care

SHERRY SEERAM

New York, NY *****

929-***-**** - *************@*****.***

PROFESSIONAL SUMMARY

Highly skilled and compassionate Remote Medical Assistant with [number] years of experience in providing remote healthcare support. Proficient in medical terminology, patient care, and administrative tasks. Seeking a remote position to utilize my expertise in assisting healthcare professionals and delivering exceptional patient service. SKILLS

• Proficient in electronic medical records

(EMR) systems.

• Strong knowledge of medical terminology

and procedures.

• Excellent communication and

interpersonal skills.

• Ability to multitask and prioritize in a

fast-paced environment.

• Attention to detail and accuracy in

documentation.

• Familiarity with medical billing and

coding.

• Ability to handle sensitive and

confidential information.

• Strong organizational and time

management abilities.

WORK HISTORY

11/2020 to 09/2023 Remote Medical Assistant

Optum Health Staffing – New Jersey City

• Provide remote support to healthcare professionals in delivering patient care

• Collect and update patient information, medical history, and vitals in the electronic medical records system.

• Schedule patient appointments and follow-up visits.

• Assist with telehealth visits, including setting up video calls and managing patient records during consultations.

• Coordinate prescription refills and pharmacy communications.

• Maintain organized and accurate documentation of patient encounters and medical procedures.

• Collaborate with the healthcare team to ensure smooth workflow and efficient patient care.

• Provide exceptional customer service to patients, addressing inquiries and concerns in a professional manner.

08/2018 to 06/2020 Remote Medical Assistant

GENETWORx – Manhattan, NY

Provide live video virtual check in and check out support for patients. Provide live phone and messaging support for patients. Provide support for your Care Team, including virtual physicians, APPs and RNs. Help with the order process, including sending requisition forms, and referrals. Close the loop with providers after referrals are made, including collecting patient notes from providers.

Schedule appointments with patients for follow up care. Call providers and facilities to clarify information and help solve complex cases. Coordinate with internal departments to facilitate patient care. Coordinate with external providers and facilities to ensure patient needs are met

(Laboratories, Imaging Facilities, Pharmacies, Vendors). Be an active participant with camera on during team meetings, huddles, and rounds.

EDUCATION

Register Medical Assistant Certificate

Allen Medical School - Ozone Park, NY

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