Business Development Customer Success

HAZIKA SHAHID

New York, USA +1-631-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Dynamic and results-driven Business Development professional with over 3 years of experience driving revenue growth, customer success, and influencer marketing. Proven success in leading cross-functional teams, developing strategic partnerships, and executing high-impact campaigns. Skilled in CRM systems, lead generation, and project coordination. EXPERIENCE

Business Development Project Manager – Skyray Ventures, New York, USA (Oct 2024 – Mar 2025)

● Led 20+ team members including business development executives, team leads, and interns.

● Boosted monthly revenue to $50K by optimizing lead generation pipelines.

● Worked directly with CEO on strategy, reporting, and planning. Assistant Manager – Business Development – Expatriate Global, Remote (Dubai) (Oct 2024 – Mar 2025)

● Led influencer campaigns targeting investor leads.

● Built partnerships with real estate and consultancy firms.

● Improved brand presence and client onboarding processes. Assistant Manager – Business Development – Skyray Ventures, New York, USA (Jan 2024 – Sep 2024)

● Managed client relationships and led expansion initiatives.

● Trained junior staff and improved conversion rates. Business Development Executive – Skyray Ventures, New York, USA (Oct 2023 – Dec 2023)

● Executed lead generation and email outreach campaigns.

● Supported proposal development and sales tracking. Business Development Intern – Skyray Ventures, New York, USA (Jun 2023 – Sep 2023)

● Assisted in outreach campaigns and CRM updates.

● Conducted market research and tracked performance data. Lead Generation Specialist – Bitlab, Remote (Jan 2022 – May 2023)

● Sourced leads via LinkedIn, Instagram, and email.

● Helped secure long-term B2B deals through cold outreach. Teacher Assistant – Private School, Karachi, Pakistan (Jan 2019 – Nov 2021)

● Assisted in lesson planning, student support, and reporting. EDUCATION

Bachelor of Commerce – University of Karachi (2018 – 2021) SKILLS

● Business Development & Sales

● Influencer & Social Media Marketing

● Customer Success & Client Relations

● Lead Generation

● CRM Tools (HubSpot, Close.io, GHL)

● Strategic Partnerships

● Team Training & Management

LANGUAGES

English (Fluent), Urdu (Native)

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