Business Analyst Power Bi

SUMMARY

Experienced Business Analyst with *+ years of proven expertise in leading strategic initiatives and improving business processes across education, healthcare, and financial sectors. Developed insightful dashboards and data visualizations to support operational planning and performance tracking. Executed comprehensive requirement gathering and system testing to enhance application reliability and ensure high system availability. Proficient in SQL, Python, Tableau, Power BI, and API testing tools, with strong capabilities in business process mapping and risk analysis. Expertise in streamlining workflows and implementing automation solutions, resulting in a 30% reduction in manual effort. TECHNICAL SKILLS

Programming Languages: SQL, Python

Data Visualization Tools: Tableau, Power BI, Excel

Testing & Automation: Postman, Selenium

Project & Task Management: Jira, Trello, Confluence, Azure DevOps, MS Project, SharePoint

Development Methodologies: Agile, Scrum, Kanban

Business Analysis: Requirement Gathering, Facilitating Workshops, Risk Analysis, GAP Analysis

Cloud & Enterprise Platforms: Azure, Salesforce, ServiceNow PROFESSIONAL EXPERIENCE

Elevance Health

Business Analyst January 2024 – Present

Collaborated with cross-functional teams, including Finance and Operations, to gather system requirements and align workflows using stakeholder interviews and business process mapping.

Designed end-to-end system flows and functional specifications using Microsoft Visio and Excel, achieving a 20% reduction in manual processing errors.

Implemented API and regression testing through Postman and internal test scripts, enhancing system reliability for healthcare applications.

Managed Agile project sprints with Jira, streamlining interdepartmental communication and improving delivery timelines by 25%.

Designed and deployed interactive Power BI dashboards providing real-time insights into KPIs, driving data- informed strategic decisions and increasing reporting accuracy. Mphasis, India

Business Analyst June 2020 – August 2022

Conducted in-depth analysis of transactional datasets using SQL and advanced Excel, identifying system inefficiencies that improved operational performance.

Directed Agile sprint cycles, aligning product, development, and QA teams to accelerate feature delivery timelines by 20% without compromising quality.

Optimized Salesforce-based issue tracking workflows, enhancing resolution speed and reducing ticket backlog by 30%.

Executed end-to-end validation and preprocessing of datasets using advanced techniques, ensuring data integrity and compliance with industry standards.

Led redesign of internal portal UI using stakeholder insights, elevating user accessibility and satisfaction by 35%, resulting in enhanced adoption rates.

Engineered a chatbot to automate routine service requests, cutting helpdesk ticket volumes by 40% and optimizing support workflows.

Performed comprehensive manual and automated testing, developed detailed test plans, and facilitated UAT to ensure system uptime and reliability.

Nitin Krishna Kalluri

Business Analyst

Email: ************@*****.*** LinkedIn: https://www.linkedin.com/in/k-n-k-/ Mobile: +1-940-***-**** Place: United States EDUCATION

Master of Science in Business Intelligence & Analytics Stevens Institute of Technology, Hoboken, NJ September 2022 – May 2024 Bachelor of Science in Business Administration

Gayatri Vidyaparishad July 2017 – June 2020

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