Sales Manager Chemical Engineer

Diya’a AbdelRazeqMay ****

Dammam, KSA ********@*******.***

********@*****.***

Mobile:009**-**-***-****

Professional Profile

Chemical Engineer with long experience, Sales and work oriented, team oriented, hardworking and with managerial, marketing, sales and technical skills.

• Sales Skills; Lead Generation, Identify potential customers, Qualification, Initial Contact, Discovery & Needs Assessment, Understand buying process, Objection Handling, Closing.

• Services and labs identifying skills; Laboratory Techniques, Instrumentation & Equipment, Samples identification, Method Development & Validation, Data Collection software.

• Marketing Skills; market research to define the products, prices, segments & promotions. Approach potential customers, identify needs, search & customize solutions.

• Managerial Skills; reduce weaknesses & utilize strengths to neutralize threats, characterize team members, build up team profile & individual profiles, lead change & modify team, assign duties, motivate & retain members, monitor performance & adjust according to targets, leads the engineering team and providing technical leadership to all engineering

• Developing & executing an engineering strategy for the company

• Technical Skills, technical background to support managerial skills, marketing skills & sales skills.

Diya’a AbdelRazeq•009***********•********@*****.*** / ********@*******.*** 2

Professional Experience

AES Arabia

August 2023

Chemicals sales and services Manager – EP

Achievements:

• Extend services contract with ARAMCO GOSP plant +50% revenues.

• Complete Engineers training program for ARAMCO GOSP plant.

• Won the contract for big shot in Dairy sector with 950K SAR value.

• Increase revenues in Bahrain Market by 20%.

• Get the first PO from big shot in Paper industry with 500K SAR Value

• Increase Market share by 5% and Total revenues by 30%.

• Upgrade the tests lab with new Spectrophotometer and instruments

• Optimize the testing reagents consumption with 25% savings.

• Technical Training sales and services for subordinate engineers

• Interview candidates Engineers to add new team members.

• Introduce 15 new customers with value of 7,500K SAR.

• Won chiller chemical cleaning Bid - Jubail project 150K SAR

• Reactivate SWCC water tanks disinfection contract 500K SAR Responsibilities:

• Coordinate and report figures to Chemicals Director and CEO.

• People Management - Manage staff performance including; time management, quality of work, operational excellence.

• Reduce expenses and consumables costs by 15%.

• Introduce new services an increase revenue by 10%

• Increase market share by 5% and total revenues by 30%.

• Develop staff through talent development and training / mentoring.

• Identify staff training and development needs in conjunction with the HR Department.

• Motivate the Team by removing barriers, resolving conflicts, providing recognition and feedback to achieve or surpass targets.

• Customer Management – Develop working relationships with customers to understand and comprehend their specific requirements. Diya’a AbdelRazeq•009***********•********@*****.*** / ********@*******.*** 3

Al-Haitam for Industries and Economic Development, Al-Khobar/KSA September 2015

Project manager

Achievements & Responsibilities:

• Establish chemicals and industrial department

• Secure long term chemicals contracts with SEC value of 22,000K SAR

• Won MARAFIQ BIDs with total Value of 5,450K SAR

• Secure PetroRabigh POs with total value of 3,330K SAR

• Initiate the company account at Etimad Governmental Bidding portal.

• Won Governmental BIDs at Etimad portal with 4,230K SAR

• Define the market and comply with resources.

• Identify market opportunities and potential customers.

• Utilize strengths to maximize achievements.

• Won tender of King Faisal University new Lab equipment.

• Increase Total Sales $ value by 15% yearly and 5% market share.

• Conduct market surveys; define the prices, places, promotions, products.

• Coordinate and report sales Figures to CEO

Baker Hughes, Dammam/KSA

November 2007

Account manager, ARAMCO & SABIC

Achievements & Responsibilities:

• Complete Chemical transition under ARAMCO SARCOP contract 28,000K SAR

• Extend the SARCOP contract for 2 years with 6% revenues increase.

• Set up the services Lab tests, equipment, Instrumentation and reagents.

• Increase the original contract value by 50% by applying MOC policy.

• Performance reports preparing and presenting to ARAMCO team.

• Obtain the vendor number in SABIC supplier’s portal.

• People Management - Manage and develop service team performance

• Sales Growth – closely monitors and analyses sales volume.

• Site Management – Develop work & increased customer satisfaction

• Lead and monitor the chemicals stock and consumption rates Diya’a AbdelRazeq•009***********•********@*****.*** / ********@*******.*** 4

Nalco® Saudi Co., Dammam/KSA

September 2003

Consultant

Achievements & Responsibilities:

• Secure PO from big shot in Dairy sector with 1,450K SAR value.

• Paper industry market handling with 5% annual revenue increases.

• Increase Market share by 10% and Total revenues by 26%.

• Optimize the services costs by 15% savings.

• Introduce 22 new customers with value of 6,000K SAR.

• Increase SAFCO sales figures by 20%.

• Coordinate and report figures to Sales manager.

• Reduce expenses and consumables costs by 20%.

• Introduce new services and increase revenue by 7%

• Develop team through talent development, training & proper mentoring. Nalco® Joradn., Amman/Jordan

July 1995

Sales Engineer

Achievements & Responsibilities:

• Increase Sales value by 28% annually and enlarge market share by 15%.

• Stimulate the sales team and reduce the turnover rate

• Introduce new application engineers to the market annually.

• Prepare the annual reports and introduce financial data to the district.

• Introduce 22 new customers with value of 6,000K SAR.

• Maintain 100% compliance with the services contracts KPIs.

• Coordinate and report figures to General manager. Education

• Middle East Technical University, Ankara/Turkey

Bachelor’s Degree in Chemical Engineering, July 1995

• Middle East Technical University English prep school. English proficiency Exam, June 1991

• Ministry of Education-Kuwait

High school diploma- Scientific branch. June 1990

Diya’a AbdelRazeq•009***********•********@*****.*** / ********@*******.*** 5

Professional Training & Courses:

• October 2012: Anti-Bribery compliance (BHI) -KSA

• September 2011: Situational Leadership (The Ken Blanchard) -KSA

• September 2005: Leader Manager (Wilson Learning) –Netherland.

• May 2005: The Counselor Sales Person (Wilson Learning)-Dubai.

• June 2004: The Versatile Sales Person, value creation, Account start up, Six Service Standards (Wilson Learning) -Dubai.

• December 2003: The New Sales Representative Conference (Nalco®)- KSA

• October 2002: The Selling Process from A to Z (Alliance Business Consultants)-Jordan.

• 1999-2001: Intensive courses, 40 Credits of MBA (University of Jordan)-

• August 2001: Advanced Sales Techniques & Markets Penetration (Jordan Today Center for Development) -Jordan.

• May 2001: Electronic Business Development Activity “EBDA” (Electronic Commerce Business Training Program)-Jordan.

Visited Countries:

Kuwait, Turkey, Switzerland, Austria, Syria, Iraq, Egypt, Netherlands, Saudi Arabia, Bahrain, Qatar, UAE and Oman.

Languages:

• Arabic; mother language

• English; Excellent

• Turkish; Good

Computer skills

• MS Office; Word, Power Point, & utilize Excel features

• Search Engines (Google) for web browsing

References are available upon request.

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