Project Management Security Officer

CARLOS ANDERSON

205-***-**** ************@*****.***

PROFILE SUMMARY

Dedicated professional with 6+ years of experience in project management, logistics, and leadership experience. Previous experience in working in fast-paced logistics industry where I utilized my analytical skills. Focused on building strong teams and processes. Seeking a career where I can work with a company that wants to make a large impact in their industry.

CORE SKILLS

• Member of Project Management Institute

• Maintain detailed records of inquiries, complaints, or comments, as well as actions taken

• Proficient skills in the use of: Word Processing, Microsoft Office, Computer Networking, PowerPoint, Excel, Word, Access, and Publisher

• Participates in user acceptance testing programs and focus groups

• Project Management Foundational Course completion from the University of Phoenix

• Excellent investigative skills and methodical skills

• Strong analytical and problem-solving skills

CERTIFICATIONS

• Project Manager Certification

• Certified Logistics Associate

• CPR Certification

• Armed Security Officer

EDUCATION

Master’s in Public Administration (MPA) University of Phoenix Phoenix, AZ Bachelor Degree in Criminal Justice University of Phoenix Phoenix, AZ WORK EXPERIENCE

Security Officer

Signal 88 Homewood, AL June 2018 – Present

• Provide specialized security in complex operational areas, requiring specific knowledge of the operating environment

• Perform miscellaneous job related duties as assigned to ensure personal building and equipment security

• Examine doors, windows, and gates to ensure personal building, and equipment security

• Provide escorts as necessary

• Prepare routine, standardized reports

• Inform and warn violators of rule infractions

Clerk

Birmingham Housing Authority Birmingham, AL December 2023 – November 2024

• Provided front-line support to residents, responding to inquiries via phone, email, and in person visits

• Conducted thorough needs assessments to identify solutions and resolve issues related to housing applications

• Collaborated with property management teams to ensure compliance with housing regulations and standards

• Maintained accurate records of resident interactions and followed up actions, utilizing Yardy1 software

• Participated in ongoing training and professional housing development to stay efficient of housing regulations, fair housing practices, and customer service best practices Case Management Specialist/Lead Technology Specialist Birmingham Urban League, Inc. Birmingham, AL November 2020 – July 2023

• Experienced in assisting supervisor/manager in review of reports, staff development

• Proactively helped to resolve client issues with regards to utility and rental statements

• Exceeded CARE Act Assistance expectations, $450,000 in community assistance at an average of $5,000 per household served during the pandemic

• Partnered with leadership to streamline intake process, as a result, able to assist more families at a 20% faster rate

• Consistently performed in the top 10% of all case managers

• Developed and implemented Digital Literacy classes to assist the elderly in applying for Birmingham Urban League programs resulting in a 20% increase in client assistance year over year

• Part of the project management team that upgraded the network systems to handle the increase network traffic. Installed Juniper switches and Cisco routers. Pulled and installed Cat 6 and connected the fiber optic backbone between the switches, routers, and media converters Supplier Liaison Project Manager

ADAH International Birmingham, AL February 2018 – February 2020

• Communicated development status to senior management

• Utilized technical skills to assist with design and implemented new platforms into the daily work process

• Proficient in Agile Project Management tools

• Made supply chain strategy recommendations and effectively interacted with customers, sales, and operations to create value propositions

• Developed and improved the logistics preparation processes

• Established and implemented performance measures

• Coordinated outside vendor involvement

Football Assistant Coach

Samford University Homewood, AL January 2018 – December 2018

• Recruited top talent across the nation, improving overall team quality by 10%

• Coordinated and ran defensive strategy and assisted with special teams

• Contributed to maintain a 95% athlete graduation rate

• Assisted in coaching the defense and developing weekly defensive game plans References Available Upon Request

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