Abhijeet Chiddarwar
Manager - Analytics
Bengaluru, India 990-***-**** ********.************@*****.*** Linked In A professional with 8+ years of experience with a demonstrated ability to deliver data driven insights and implement analytical projects that drive business goals for Fortune 500 companies in CPG and Pharmaceutical. Has a thorough understanding of the complexities and nuances in the Ed-Tech industry. Key Skills
Tableau (6.5 yrs hands on exp) SQL (8 yrs of hands on exp) Project Management Exploratory Data Analysis Power BI (2.5 yrs hands on exp) Stakeholder Management Microsoft Office Suit Business Communications Professional Experience
Manager-Analytics at Simplilearn (Bengaluru) April 2023 - Present
● Led Analytics side of the 6 member Product Innovation Team to deliver key strategic projects across 5 portfolios
(Engagement, Completion, Experience, Finance and Efficiency)
● Created parameterized tool to track end to end customer experience across Chat/Tickets enabling data driven decisions to bring the DSATs from 26% to 6% in span of 6 months
● Performed a detailed analysis to identify the chokepoints in the learning journey. Outcome of this analysis led to the revamp of the entire Completion criteria that led to increase of 20% MoM certifications
● Introduced a new KPI “Cohort Performance Score” to proactively gauge the Cohort Performance and highlight any potential escalations. This KPI was negatively biased to enhance sensitivity to poor session experience. Senior Business Analyst at Simplilearn (Bengaluru) March 2021 - April 2023
● Revamped the entire legacy pipeline and standardized processes to correct logic gaps in University Revenue Share resulting in the staggering 20% savings in overall MoM Payouts
● Created an extensive Data Lake that served as a centralized repository for Completion and Engagement metrics. Leveraged this robust star schema data model to power more than 26 critical dashboards
● Segmented 150+ LSMs based on their performance across various levers tiering them in Platinum, Gold and Silver buckets. This tool gave senior executives a holistic view in ground level operations and challenges Apprentice Leader at MuSigma (Bengaluru)Jan 2020 - March 2021
● Led a 27 member team and worked with the Global Supply Chain Director and coordinated with 17 POCs across 40 global markets of a Fortune 500 CPG Company to deliver a Power BI Dashboard that tracked KPIs and helped senior stakeholders generate business insights Decision Scientist at MuSigma (Bengaluru)June 2017 - Jan 2020
● Worked with a Fortune 500 Pharma company to create a Dim Fact Modelled Data Lake to host an ADS to power SPM (Service Performance Metrics) tool. This dashboard ranked #4 in consumption and reduced TAT by 98% Achievements
Best Team Award (03/2024) - For extraordinary performance and contribution in delivering critical projects in Q3 2023-24 Impact Award (03/2022) - For proactively leading the team to create an ADS catering all Completion/Engagement threads Best Collaborator Award (11-2021) - For collaborating with multiple teams & managing stakeholders to deliver key reports Education
BE Mechanical from MIT College of Engineering Pune June 2013 - June 2017