Mardiya Ali
Mission, British Columbia
**********@*****.***
OBJECTIVE: I am a committed, caring and qualified health care assistant with practical experience supporting individuals living in assisted living and long-term care programs. I take pride in offering emotional support, practical and personal care while assisting with everyday tasks in a way that supports each client’s independence, safety, and dignity. My aim is to establish sincere relationships with clients supported and I am excited to be a part of your organization where I can positively impact people's lives.
KEY SKILLS
-Providing emotional support to clients when needed
-Good communication skills with teams’ members
-Providing life skills training such as meal preparation, housekeeping, personal care to client’s skills
-Good experience in documentation and reporting
PRACTICUM EXPERIENCE
Health Care Assistant student Kiwanis Care Center [ 3 weeks practicum 3 clients]
-Assisted residents with activities of daily living while ensuring dignity and comfort
-Supported clients with mobility, ceiling lifts and transfer devices safely
-Observed and reported changes in physical and emotional condition to nursing staff
-Promote a safe and clean environment through infection control practices
Health Care Assistant student Fair Haven Burnaby [ 6 weeks practicum 5 clients]
-Provided daily personal care and emotional support for a caseload of 5 residents in a long-term care setting.
-Assisted with feeding, bathing, grooming, and toileting while encouraging independence and comfort.
-Supported mobility and transfers using safe body mechanics and equipment such as mechanical lifts.
-Built strong therapeutic relationships with clients by demonstrating patience, empathy, and cultural sensitivity.
-Collaborated with nurses and care staff to ensure individualized care plans were followed.
Health Care Assistant student The Cedar [ 2 weeks practicum]
-Observed HCAs providing comprehensive client care, including medication assistance, catheter care, and topical treatments.
-Provided supportive care to clients in a community setting, promoting independence and dignity in their own homes.
-Gained practical understanding of safe medication practices and proper infection control procedures.
-Learned techniques for supporting clients with personal hygiene, mobility, and comfort in a community setting.
-Developed insight into collaboration between HCAs, nurses, and other healthcare professionals in client-centered care.
-Strengthened knowledge of professional boundaries, documentation, and ethical standards in community care.
WORK EXPERIENCE
McFrugal's Discount Outlet – Sale Associate
August 2022 – December 2024
-Answer customer questions and guide them to find products and inform the about promotions or discounts
-Managing cash register, processing payments, handling returns and exchanges, and ensuring accurate cash management
-Maintaining the store’s cleanliness and orderliness, including tasks such as sweeping, dusting, and disposing of trash.
Salesperson Mami Store – Accra, Ghana
January 2015– March 2017
-Sold traditional and modern fashion apparel in a busy market setting.
-Build strong customer relationships by remembering preferences and offering tailored suggestions.
-Managed daily cash sales, balanced end-of-day reports, and reduced product returns.
-Provided bilingual service (English & Twi) to assist a diverse customer base.
-Trained two new employees in product knowledge and sales techniques
EDUCATION
High School Diploma
-Guildford Park Secondary School – Surrey BC
Graduated: 2023
-Vancouver Community College – Health Care Assistant
Graduated: August 2025
AWARDS
-Customer Service Excellence Certificate
-High Five Certificate
-FOOD SAFE Level 1 Certificate
-Standard First Aids and CPR