ANNETTE GOMEZ
San Antonio, TX
Phone: 210-***-****
Email: **************@*****.***
PROFESSIONAL SUMMARY
Detail-oriented and reliable professional with 2+ years of experience as a Teller/Member Service Representative handling sensitive financial information, high-volume data entry, and customer documentation. Skilled in maintaining accurate records, verifying data, processing forms, and working with digital banking and CRM systems. Known for strong attention to detail, confidentiality, and the ability to complete tasks quickly and accurately. Seeking a Data Entry role to apply technical, administrative, and documentation skills.
CORE SKILLS
• Data Entry & Accuracy
• Typing & Digital Documentation
• Customer Account Management
• Data Verification & Error Checking
• Confidential Information Handling
• Document Scanning & Indexing
• Banking & CRM Software
• Microsoft Excel & Google Sheets
• Time Management & Multitasking
• Professional Communication
• Remote-Work Ready
• High Attention to Detail
PROFESSIONAL EXPERIENCE
Teller / Member Service Representative
Security Service Federal Credit Union – San Antonio, TX Sept 2023 – Sept 2025
• Entered and updated customer account information, transaction data, and financial records with a high level of accuracy.
• Processed loan documents, applications, and financial forms while verifying data for completeness and correctness.
• Maintained organized, confidential digital records using internal banking software and CRM systems.
• Reviewed customer documents for errors, corrected inconsistencies, and ensured accurate data entry.
• Scanned, uploaded, and indexed customer documents into internal databases.
• Handled high-volume transactions and administrative tasks while maintaining exceptional attention to detail.
• Followed strict privacy, security, and compliance procedures when managing sensitive customer information.
• Generated daily and weekly reports and balanced entries to ensure accurate account records.
• Communicated with customers to gather missing information and clarify account discrepancies.
• Recognized for reliability, professionalism, and consistent accuracy in data-related tasks. EDUCATION
High School Diploma
ADDITIONAL INFORMATION
• Comfortable with remote and in-office roles
• Ability to work independently with minimal supervision
• Strong problem-solving and organizational skills