Hillary Austin.
Greenbelt MD, 20770
TEL 240-***-****
*******.********@*****.***
Work Experience:
Xpress Custom Dental Lab Inc. August 2023- Current
Administrator
Manage the daily operations of the dental laboratory.
Ensure the quality and accuracy of dental prosthetics and appliances
Coordinate with dentists and other healthcare professionals to meet patient needs
Maintain and update laboratory records and documentation
Monitor inventory and order supplies as needed
Ensure compliance with industry standards and regulations.
Strong leadership and management skills
AP/AR
Knowledge of dental materials and prosthetics
Good communication skills.
Organizing patient cases
Organizing lab slips and documentation.
Data Entry.
Ogguns Garden LLC December 2019- Current
Ceo
Fulfilling Orders
Ability to form good interpersonal relationships.
Willingness to take calculated risks.
Excellent detail-orientation and organization skills
Task delegation and prioritization skills
viewing sales, developing marketing strategies
overseeing daily activities
identifying business opportunities.
Thorough knowledge of organizational set up and business administration.
Maintain Company Paperwork and Tax Documents.
Investigate past due invoices; & review and reconcile vendor statements.
Social Media Marketing.
Business Analytics.
Wheaton Door and Window / Deck Wizard: Wheaton, MD March 2019- November 2019
DC Production Coordinator Call Center Rep
Data Entry
Installer Packets
Organized Schedules / Travel
Overlooked DC Market accounts
Ordered decking supplies
Thorough knowledge about the organizational set up and business administration
Strong communication, interpersonal, and coordination skills
Coordinate with experts to help team members overcome obstacles and simplify work
Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
Extensive knowledge of Sales Force, Tracker & i360 call center experience.
Quality Control
Verify discrepancies by and resolve clients’ contract issues
Triple S Services: Beltsville MD July 2017- March 2019
Assistant Maryland Coordinator
Data Entry
Payroll Processing
HR/ AP/AR
Properly Trained office personnel
Organized Schedules / Travel
Overlooked commercial Accounts / Residential
Faxed Documents
Thorough knowledge about the organizational set up and business administration
Strong communication, interpersonal, and coordination skills
Coordinate with experts to help team members overcome obstacles and simplify work
Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
Extensive knowledge of Pest Pac/ call center experience.
Quality Control
Managed Sales Reps Schedule for both Maryland and DC
Verify discrepancies by and resolve clients’ billing issues
Education:
UMGC
Silver Spring, MD
Psychology
August 2023
Skills and Qualifications:
●Type 60 WPM
●Paychex / ADP
●Excel
●Fluent in English and Spanish
●Publisher
●Outlook
●Word
●Power Point
●Salesforce
●Labstar
●PestPac
●ConnectWise
●Zoiper
●Voice For Pest
● Quick Books
References:
Available upon request.