Manager, supervisor, coordinator, customer service
Resume:
Cristen Michael
El Dorado, AR *****
******************@*****.***
Professional Summary
• I am an overachiever when it comes to setting/meeting goals.
• dependable and reliable for scheduled shifts, covering for others when needed, dependable vehicle with a legal and clear background and license.
• I want to grow and learn in every aspect and every department I can.
• team work makes the dream work!
Authorized to work in the US for any employer
Work Experience
Audiology Technician
BELTONE HEARING CENTER-El Dorado, AR
July 2025 to November 2025
1. Cleaned and checked functionality of hearing aids 2. Replaced parts in house as needed
3. Decided if not repairable in house, to send off for repair 4. Inventory management
5. Shipping and receiving
6. Appointment confirmation, scheduling of patients, and future appointment planning 7. Pull previous patients from history as future prospects for new aids, testing, & other equipment possibilities
8. Filing charts and updating patient history
9. new patient paper work
10. Filing and organizing of all tools, equipment, & paperwork 11. Notes on patients appointments & case history updates on files in business’ online software system 12. Updating signage, marketing flyers, and pamphlets in and out of clinics 13. managed 3 different clinics’ locations and rotated phone calls for all locations on different days of the week.
14. Managed all packages in and out of all clinics for patients, inventory, repairs, & providers packages. 15. providers assistant on updating paperwork on file for softwares, printers, all laptops & office computers.
Retail Sales Associate
Altice USA-El Dorado, AR
November 2022 to July 2025
Speaking with customers on a daily basis about their services and/or if their services are working correctly. Scheduling a technician visit if there was an issue. Selling services to customers interested in internet,cable or mobile services.
Manager
Woodys catfish and catering-Smackover, AR
October 2021 to November 2022
• Renovation/decorating for holidays,events, advertising, etc.
• hooking up/setting up mobile kitchen and all utilities inside and outside of mobile kitchen when set up for events.
• Approve of food going out /fix it if I don’t approve
• Register -counting in/out, running register throughout shift, counting down at end of shifts if needed.
• Step in when we’re a member short
• Load/unload groceries as well as running errands to pick up groceries/supplies if needed.
• Write checks to employees, if needed when Owner can’t do any/all duties I can fulfill.
• Write/print up checks for grocery orders on site or ahead of time.
• Manage the cleanliness and appearance of restaurant/mobile kitchen, when applicable. Manager
Gas Station Convenience Store-Strong, AR
June 2020 to December 2021
1. Handled all incoming orders for re-stocking all products 2. Balanced all books for purchases, employees,& products. 3. Safe drops and bank deposits
4. Rotating of all groceries as needed when new inventory arrives. Manager
Grannys grill and family diner-Hampton, AR
July 2011 to August 2020
1. Control and organize grocery orders from 3 different companies 2. Manage / watch over, all hosts, cooks, waitresses. 3. Managing all phone calls related to phone orders, issues that customers may have had, all phone orders while I was up front.
4. Helped ( when employees were to busy to handle their shift) cooking, cleaning up, stocking, waitressing, and hosting.
5. Trained & hired all new employees regardless of position. 6. Handled any issues with grocery orders from companies. 7. Unloaded trucks, stocked and organized all freezers, coolers and shelves. 8. Handled work schedules for all employees
9. Handled books, counted registers down on all shifts . 10. Handled payroll on my shifts
Education
Nursing, psychology, sciences, general studies (High school diploma, 1 1/2 years of college)
South Arkansas Community College-El Dorado, AR
August 2015 to January 2017
Some college
Skills
• Negotiation
• Social Work
• Leadership
• Closing sales
• Vendor management
• Budgeting
• Problem-solving
• Food preparation
• Client communication
• Bookkeeping
• Contract management
• Team Work
• Experience with children
• Payroll
• Microsoft Office
• Sales team management - Largest sales team managed (1-5 team members)
• Cashiering
• Animal handling
• Loss prevention
• POS
• Research
• Client interaction via phone calls
• Math
• Personal Assistant Experience
• Retail sales
• Remodeling
• Patient service
• GPS
• Dependability
• Inside sales
• Flexibility
• Microsoft Word
• Upselling
• Recruiting
• Employee evaluation
• Managing customer accounts
• Contracts
• Working with people with disabilities
• Supervising experience
• Photography
• Grocery store
• Door-to-door
• Computer literacy
• Inventory management
• Interviewing
• Typing
• Case Management
• Clerical experience
• Microsoft Outlook
• Office Management
• Field sales
• Presentation software
• Commercial facility sanitation experience
• Conflict Management
• Direct sales
• Medical terminology
• Store management
• Cooking
• Administrative experience
• Cash handling
• Food safety management
• Farming
• Payroll management
• Home care
• Computer skills
• Microsoft Powerpoint
• Clinic
• Report writing
• Time management
• English
• Wireless sales
• Merchandising
• Driving
• Hand tools
• Catering
• Office experience
• Infant care
• Windows
• Management
• Fundraising
• Construction painting
• Hospital Experience
• Medication Administration
• Nursing
• Sanitation procedures
• Customer communication
• Landscaping - Landscaping experience (3-5 years)
• Teamwork
• Retail math
• Unity
• Sales management
• iOS
• Restaurant experience
• Teaching
• Inventory Control
• OSHA
• Animal care
• Computer operation
• Reliability
• Serving
• Customer service
• Childcare
• HIPAA
• Operations management
• Writing skills
• Senior care
• Microsoft Excel
• Event Planning
• Employee Orientation
Languages
• Spanish
Certifications and Licenses
CPR Certification
First Aid Certification
Driver's License
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