Part-Time Remote Customer Service Specialist

Deborah D. Starkey

**** ********* ** ******, ** *0401

C – 239-***-****

************@*****.***

Experience:

EdCor, LLC,Lakewood, CO

Administrative Assistant

**/****-**/****

Admin. Assistant, helped students register for classes, billing, receiving monies into the system,, worked closely with all CPR instructors. Love and Logic Institute, Inc. Golden, CO

06/2011 – 12-02-2019 Speaker Coordinator

Speaker Coordinator, Customer Service Search physical locations across the country to hold parenting/educator seminars across the country for 500+ attendees, set up all contracts for 1Day Seminars and personal appearances. Made all travel arrangements for all speakers. Billing of all personal appearances. Logging in and updating data, invoicing. Answer phones and sales and coaching both parents/educators based on their situation.

Courtyard Décor, Naples, FL

10/04-01/10 Manager/Buyer

Courtyard Accessories Sales and Design. Merchandising products for in-house showroom, creating specific environments, and translating those ideas in customer’s home or office. Purchased and Sold “high-end” Indoor and Outdoor accessories. Italian Ceramic, English Haddonstone. Worked closely with Designers and Clients, creating unique Interior/Exterior living spaces. From fountains to florals, antiques to contemporary. Payroll (QuickBooks), and inventory control.

Adams Golf, Inc. Plano, TX

11/98-01/04 Whse/Shipping/Receiving/Inventory Manager Hired to run shipping department of new Golf Company. Trained and implemented PeopleSoft. Within in a year took on entire Physical Inventory process, held monthly physical inventory for both components as well as finished goods. Developed specific metrics, to track units per man hour in all departments. Worked closely with Inside Sales, Customer Service and coordinated product orders with specific upc/shipping requirements and time frames.

Dillard’s Distribution Center, Fort Worth, TX

08/93-08/98 Department Manager

Primary responsibilities were the Management of approximately 80-130 employees for “by-store” and “consolidated” processing. Motivate and implement “incentive” program with all employees. Track production and comparison: Units per man-hour, unit cost, payroll dollar, for day/month/year to date tracking. Aware of cycle demands and responsible for staffing requirements in center. Held monthly safety and quality meetings for departments. Worked directly with merchandise coordinators to resolve vendor issues. Store inventory and audit Experience. Education

09/1980 – 09/1982 University of Texas, Arlington Business-Interior Design-General Studies-Mental Health Certification-Tarrant County, Ft. Worth, TX

List of references:

Erika Sjolund-303-***-****-Sales

Charles Pattenson-303-***-****-Fitness & Nutrition Beth Smerek-303-***-****-Master Gardener

Josh Langlois-719-***-****

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