Social Services Professional with Case Management Expertise

Kelly O'Brien

**** *. ****** *****, **********, AZ 85254

Cell: 480-***-**** Email: ***************************@*****.***

Professional Summary

Dedicated social services professional with extensive experience in supporting individuals with developmental disabilities, coordinating essential services, and providing family advocacy. Skilled in case management, needs assessment, and building effective community partnerships. Proven ability to navigate complex cases, maintain meticulous documentation, and work compassionately with vulnerable populations to improve quality of life and foster independence.

Employment History

Human Service Specialist III- 40 hours per week

State of Arizona DES/DDD, Phoenix, AZ

11/2016 – 09/2019

Managed caseloads of children with developmental disabilities, providing comprehensive case management and coordinating long-term care services aligned with federal and state guidelines.

Collected and reviewed documentation to determine eligibility, coordinated with educational programs and healthcare providers, and facilitated behavioral health and early intervention services.

Developed service plans and coordinated closely with the Foster Care Unit, Department of Child Safety (DCS), and behavioral health providers to ensure comprehensive family support.

Acted as a liaison between clients, caregivers, and community resources, fostering collaboration to support families in meeting health, education, and behavioral needs.

Child Safety Specialist- 40 hours per week

State of Arizona DCS, Phoenix, AZ

09/2016 – 11/2016

Assessed child safety and risk through home visits, interviews, and information gathering, ensuring the well-being of children in at-risk situations.

Attended court and foster care hearings, prepared professional reports, and worked collaboratively with the Attorney General and Foster Care Review Board.

Coordinated services for families and children on caseload, including placement arrangements and transport, to provide necessary resources and stability.

Habilitation and Respite Provider- 40 hours per week

Arion Care Solutions, Scottsdale, AZ

06/2015 – 04/2016

Assisted clients with developmental disabilities in developing life skills and transitioning to independent living.

Provided respite care for families and engaged in habilitation programs for children with Autism, supporting early childhood development, communication, and life skills.

Human Service Specialist II- 40 hours per week

State of Arizona DES/DDD, Phoenix, AZ

11/2010 – 03/2015

Supported children with developmental disabilities and their families by coordinating services such as educational support, behavioral health, and early intervention programs in compliance with state and federal mandates.

Managed an ongoing caseload, conducted needs assessments, and scheduled services with community agencies to ensure quality care.

Worked closely with community resources to provide holistic support for children and families, including targeted support coordination under AHCCCS guidelines.

Habilitation and Respite Aid- 40 hours per week

Transitions for the Developmentally Disabled, Mesa, AZ

12/2009-11/5/2010

Enabled those with developmental disabilities to transitions into a fuller, more independent life and integrate into the community.

Provided habilitation via written goals that were to be met within one year.

Provided respite aid work for kids, teens, and adults to give parents and guardians downtime.

EDUCATION

Eastern Washington University; Cheney, WA

Graduated with a Bachelor Degree in Applied Psychology

Maryknoll High School; Honolulu, HI

Graduated with diploma

ADDITIONAL INFORMATION

Level One Fingerprint Clearance Card

First Aid/ CPR

Article 9

American Sign Language

Contact this candidate