Patricia A. Sharkey
Folcroft, PA
************@*****.***
Office Manager and Administrative Assistant offering 20 plus years of call center, customer service and leadership experience in administrative positions. Well versed in industry practices and procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
EXPERIENCE
SRM Readymix Concrete Glenolden, PA
OFFICE MANAGER/HR 09/2023 - 11/2024
Assisted various departments in the corporation. Human Resources and Accounts Receivable, daily deposits each day to the bank.
Liaison to the vendors and customers.
Assisted the employees with request for time off and other human resource duties.
Maintained the basic office clerical duties.
Suburban Materials Glenolden, PA
ACCOUNTING BOOKKEEPER 03/2001 - 09/2023
Maintained and processed invoices, deposits, and money logs.
Managed payroll, accounts payable, accounts receivable and business expensive processing.
Payroll tax and financial records to the accountant. Daily deposits and credit card payments, Bank reconciliation.
Managed vacation and days off for employees and other Human resources duties.
University of Pennsylvania Hospital Philadelphia, PA
PATIENT BILLING REPRESENTATIVE 09/1996 - 03/2001
Manually billed Health pass and electronically billed for commercial billing.
Worked in the call center answering billing questions for the patients in all practices and hospital.
Deductibles and copays.
Correspondence with each department.
CERTIFICATIONS AND LICENSES
Accounting, PJA School Issue Date: 09/01/1995 Completed Accounting course, GAAP
EDUCATION
Marple Newtown Highschool – HS Diploma
SKILLS
Quick Books, Call Center, Billing, Data Entry, Customer Service, Payroll, Bank Reconciliation
References gladly given upon request