Program Management Officer with Grants Expertise

Ernestine Conteh

*********@*****.*** 609-***-**** (c) New Jersey

SUMMARY

Detail-oriented and proactive Program Management Officer with experience supporting multimillion-dollar workforce grants for the New Jersey Department of Labor. Skilled in program coordination, compliance monitoring, budget review, and documentation accuracy. Experienced in working with multiple partners, preparing for audits, reconciling financials, and ensuring alignment with state guidelines. Known for strong communication, problem-solving, and organizational skills, with a consistent focus on accountability and high-quality program delivery.

EDUCATION

University of Phoenix – M.S. Information Systems

Montclair State University – Paralegal Studies Certificate North Carolina Central University – B.S. Criminal Justice SKILLS & TOOLS

Tools: Data & Visualization Tools (AOSOS, SalesForce, Google Analytics), Microsoft Suite (Powerpoint, Word, Excel), Google Products

(Sheets, Docs)

Skills: Grant Management, Budget Development & Justification, Performance Tracking, Compliance Monitoring, Reporting & Documentation, Communication & Collaboration, Stakeholder Management, Data Driven Analysis PROFESSIONAL EXPERIENCE

Newkleo LLC Contract Administrator- Program Support Specialist Hybrid July 2024-present New Jersey Department of Labor Grant Manager

● Manage two statewide grants totaling $2M, coordinating multiple training partners, sites, and community organizations.

● Serve as the primary contact for partners regarding grant requirements, billing questions, documentation issues, and compliance.

● Reconcile monthly financials, correct errors, flag over- or under-spending, and update partners on required changes.

● Verify partner compliance with NJDOL policies, ETPL rules, eligibility requirements, credential approvals, and documentation standards

● Maintain organized financial and program documentation for audits, site visits, and NJDOL retention requirements. New Jersey Department of Labor Program Support Specialist

● Reviewed participant documentation, verified eligibility, checked files for accuracy, and ensured required materials were complete before submission.

● ● Tracked Assisted participant with preparing data billing in AOSOS, packets, updated organizing dashboards, documentation prepared for spreadsheets, fiscal review, and and supported checking reporting files for processes. missing or incorrect information.

● Communicated with partners about missing documents, deadlines, corrections, and program updates. Educational Testing Services Records Management Coordinator Hybrid May 2019 - June 2024

● Communicated with partners about missing documents, deadlines, corrections, and program updates.

● Completed detailed incident reports, logged attendance, documented rule violations, and maintained secure testing records.

● Provided clear instructions to test-takers, ensured they understood rules, and communicated procedures.

● Handled confidential testing materials, securely stored records, and followed strict privacy guidelines.

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