Director of Information Technology Leader with 30+ Years Experience

Sekai Hove

Houston, TX 346-***-**** *********@*****.***

A dedicated individual seeking to foster student success through a collaborative and engaging classroom environment. Constantly strives to encourage creativity and higher-order thinking in a way that increases student performance. Education & Certifications

Higher Education Teaching Certificate: Harvard Derek Bok Center for Teaching and Learning, 2023 Doctorate in Information Technology: Information Security & Assurance, Capella University, 2025 Master of Science in Information Technology Management, Western Governors University, 2019 Bachelor of Science in Information Technology, Liberty University, 2017 Accounting Services Certificate, US Career Institute Professional Experience

Brainfuse Online Tutoring

Math Tutor February 2023 – To Date

• Provide professional academic support by tutoring Math for grades 5 to 9

• Assist students in understanding various math concepts, including ratios, statistical data, etc.

• Improve student progress by systematically progressing from simple to complex concepts to enhance the acquisition of essential skills and monitor students' progress in understanding the underlying concepts.

• Walk through sample solutions with students while giving them enough time to test their understanding.

• Changing approach to suit grade-level sessions

• Encourage collaborative relationships and deliver personalized services to help students achieve academic goals. Capella University Minneapolis, MN

FlexPath Tutor July 2021 – December 2022

• Provided professional academic support by tutoring 60+ undergraduate students a week to improve their understanding of course concepts

• Assisted students with various courses, including Database Development, Intro to Programming using C Language, Network Architecture, Hardware and Operating Systems, and Enterprise Administration

• Improved student progress by systematically progressing from simple to complex concepts to enhance the acquisition of essential skills

• Incorporated customized student support by accurately assessing learning, identifying gaps in knowledge, and resolving academic roadblocks to promote long-term educational growth

• Empowered students by encouraging collaborative relationships and delivering personalized services to help students achieve academic goals

Other Work Experiences

X-Pert Solutions Harare, ZW

IT Consultant Feb 2011 – Dec 2012

• Assisted in project management by communicating effectively with C-level executives and key stakeholders to gather and evaluate specific requirements for enterprise insurance systems.

• Supported user needs by identifying and assessing business technology requirements to recommend appropriate technologies aligned with business strategies, goals, and objectives.

• Crafted and flighted requests for proposals and was involved in bid preparation, evaluation, and selection of potential service providers.

• Involved in contract negotiation and awarding, and assisted clients in product implementation and maintenance. Fidelity Life Assurance Harare, ZW

Assistant General Manager IT Sep 2003 – Dec 2010

• Ensured IT infrastructure remained fully functional and available to all users by negotiating efficient service level agreements with IT service providers to improve uptime from 80% to 95%

• Loaded the manual employee benefit records onto Excel and improved the quality of customer service

• Established requirements for new systems and features by collaborating with key stakeholders to define project scope and deliverables, create technology roadmaps, and draft budget proposals

• Collaborated with stakeholders to create project plans to be reviewed and approved by the project committee or project sponsor, and ensured that the project vision remained transparent to all stakeholders

• Created work breakdown structures to identify project tasks, determine project resource requirements, and estimate project financials and time budgets

The Reserve Bank of Zimbabwe, Harare, Zimbabwe, Sep 2001 – Aug 2003 Systems Analyst in the IT Department of the Treasury Division

• Maintained the legacy registration system

• Liaised with IT consultants and system users

• Involved in the implementation of a new system

• Created test data, testing systems, and documented First Mutual Life Assurance Jul 1999 – Aug 2001

IT Consultant in The IT Department

• Analyzed life administration system programs

• Identified system problems and corrected them

• Created test environments and test programs in liaison with users

• Facilitated user testing and documented the results Fidelity Life Assurance Jul 1990 – Nov 1998

Systems Analyst Senior Systems Analyst IT Manager

• Maintained the legacy systems

• Planned and organized the IT infrastructure

• Identified risks and formulated strategies to mitigate them

• Liaised with C-Level management and end users to understand requirements University of Zimbabwe Oct 1989 – Jun 1990

Analyst Programmer in the Administration Department

• Maintained the student registration system

• Involved in the conversion of systems from TME to VME City of Harare Mar 1989 – Sep 1989

Analyst Programmer

• Maintained the legacy system in assembler and COBOL languages

• Analyzed programs to identify bugs and weaknesses

• Designed the program modifications and coding

• Created test data, tested modified code, and documented outcomes Central Computing Services Apr 1986 – Feb 1989

Programmer in the Ministry of Finance

• Analyzed system programs

• Effected program modification

• Developed new programs to improve systems

• Tested programs and liaised with users

Core Competencies

Interpersonal Communication, Collaboration, Teamwork, Problem-Solving, Leadership, Time Management, Decision- Making, Documentation, Project Management, Strategic Planning, Organization, Data Analysis Technical Skills

SQL, SSIS, SSRS, SSAS, Java, C#, PHP, CSS, HTML, JavaScript, WordPress, AngularJS, DB2, Oracle, MySQL, Microsoft Office Word, Excel, Access, PowerPoint, SQL Server, Visual Basic, COBOL Professional Organization

National Society Leadership and Success Tau Sigma Sigma Beta Delta Volunteer & Service

American Red Cross West Houston Assistance Ministries, Inc. Help Corp

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