Experienced Driver with 10+ Years of Delivery Expertise
Resume:
BERNARD KAHUTHU NGARI
Driver
CONTACT INFORMATION
************.**@*****.***
DRIVER SUMMARY
• 10 years BCE driving experience( with defensive driving training).
• Experience working in large corporates with adherence to SOPs.
• 1 year fleet, logistics and warehouse (fulfilment center) management experience in a distribution company.
• 3 years GPS navigation experience as a last mile delivery driver.(fulfilment)
• Residing in Nairobi with good knowledge of road networks in Nairobi and around the country.
• Defensive driving training and certification.
• Impressive negotiation and objection handling skills.
• Attention to detail, with impressive record keeping skills.
• Proficient in spoken and written English and can communicate effectively.
• Customer relationship management experience.
WORK EXPERIENCE
Rig Driver
Safaricom PLC
08/2023- Current
• Driving the roadshow truck to market activations.
• Keeping track of perfomance metrics in acquisition and device sales.
• Supervising the staff working from the rig eg MC and Dj.
• Ensuring the safety of staff and the rig by strictly following the company's absolute safety rules.
• Working closely with fleet team to ensure the rig is always serviceable, with minimal downtimes.
• Daily inspection on the rig, ensuring it's always roadworthy and safe on the road. Depot Fulfilment Officer/ Customer Relationship Officer Twiga Foods Limited, Nairobi.
11/2020-05/2021
• Depot inventory control.
• Route planned for drivers to reduce logistical costs and deliver on KPIs.
• Team training and mentorship in liaison with people operations team.
• Monitor cash collection by fulfilment team, and reconcile at the end of day.
• Engagement with third party service providers; logistics, cleaning, security, and pest control.
• Monitoring the last mile delivery process to ensure route adherence and OTIF deliveries( on time in full).
Achievement
• Through proper route planning, we managed to reduce delivery costs by 20% in a record 3 months.
• I managed the team to delivery excellence, with an OTIF of above 95%. We delivered on time, which greatly reduced our returns on fresh produce.
• I ensured 100% compliance on banking/ cash collection daily, and was recognized as the best performing officer in the company.
Delivery Driver
Twiga Foods Limited, Nairobi
07/2018-11/2020
• Driving company sales and delivery truck ensuring 100% compliance with company policies.
• Drive the market penetration of new products or SKUs.
• Customer activation/ acquisition.
• Cash and stock reconciliation at the end of the delivery.
• Growth of customer universe in the assigned route.
• Charged with ensuring a customer retention of 99% monthly.
• Confirmation of stock loaded against the manifest.
• Drive the growth of the basket size and product mix for existing and newly acquired customers.
• Proper product handling to maintain quality and reduce returns.
• Delivery of goods to vendors within the assigned geographical territory.
• Identifying new selling opportunities in the assigned route.
• Ensuring company vehicle is kept clean.
• Record keeping, including logs for mileages and dates of service and filing of receipts.
• Ensure safety of company assets/ tools of trade assigned to me. Achievement
• Grew the route revenue by 250% in the first year, and got promoted to a depot fulfilment officer.
• Reduced the company vehicle fuel consumption to 80% of my allocated monthly budget through proper route planning and preparation. Driver, Dump Truck.
China Communications and Construction Company
07/2017-07/2018
• Delivery on construction materials to sites.
• Proper maintenance of company truck.
• Fuel efficiency by ensuring proper route planning.
• Reporting all faults on the truck to the logistics supervisor.
• Ensuring that the truck is safely parked at the site when not in use.
• Ensure the safety of other site workers by driving carefully at all times. Sales supervisor
Captain Motorcycles Company Limited, Karatina Branch. 03/2009-07/2011
• Ensure the sales of properly assembled units.
• Supervising a team of three colleagues to ensure 100% compliance with policies.
• Maintaining a safe working environment at all times.
• Ensuring all customers receive after sales services.
• Achieved a 200% increase in sales in my first year by improving customer experience. This was mainly through positive reviews and referrals.
EDUCATION
Moringa School
Certificate in Software development
March 2022- Nov 2022
Kenya Certificate of Secondary Education
Endarasha High School
11/2007
Grade B minus
TRAININGS
Certificate of Competence in Defensive Driving
Diamond Defensive Driving Academy
07/2020-08/2020
Digital Literacy and cyber Security
Kenyatta University Main Campus
06/2017
Certificate in Computer Proficiency Packages
Apogee Institute of Professionals
11/2012-12/2012
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