Administrative Scheduler and Office Coordinator

Cassandra Sanchez

*** ******** ****, ******** ** 19038

EXPERIENCE

The Children’s Hospital of Philadelphia: 2/11/2023-Present

Administration/ Scheduler

- Work closely with Nurse Managers/ Clinical Supervisors to manage and balance a

nursing department

- Reply emails in a timely manner

The Children’s Hospital of Philadelphia: 7/12/2020- 2/10/2023

Office Coordinator:

* Perform advanced administrative tasks including triage calls, coordination and

scheduling.

* Assist with complex patient services including scheduling appointments, check

outs, sending documentation and contacting appropriate stakeholders.

* Respond to complex inquiries and assist stakeholders according to procedures.

* Manage records including charts, files, and correspondence according to

procedures.

* Assist with the maintenance of systems, procedures, and methods for record

keeping and reporting.

* Schedule and provide administrative support for meetings, interviews,

committees, conferences and calendars.

* Prepare presentations, letters, reports, memoranda, and related materials.

* Oversee office supplies for the department.

* Assist with new hire process and employee support including timekeeping.

* Other duties and administrative support projects as required.

The Children’s Hospital of Philadelphia: 2/11/2019-7/12/2020

Access Scheduler:

* responsible for data entry into the registration and scheduling system,

* creates or update patient records,

* responsible for scheduling new patient or follow up apts,

* responsible for scheduling or coordinating services or procedures, scheduling

appointment or full registrations on EPIC

Independence Blue Cross-

+ Investigate issues and proble

* Create accurate and timely member documentation concerning all phone calls taken

according to departmental operating guidelines.

+ Assist customers for redquqaiaueneatihemeesinenieemeboemmmemeenss appropriate.

Contact this candidate