Hard-working Quick-Learner Seeking Entry-Level Role
Resume:
NAQWITA STACKER
New Orleans, LA *****
********@*****.***
Professional Summary
Authorized to work in the US for any employer
Work Experience
Housekeeping
Holiday Inn-Gretna, LA
January 2003 to November 2014
• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Performed thorough cleaning tasks, including dusting, vacuuming, mopping floors, and sanitizing surfaces
• Managed inventory of cleaning supplies and promptly restocked as needed to ensure efficient operations
• Collaborated with front desk staff to prioritize room assignments based on guest preferences and special requests
• Implemented time management strategies to complete assigned tasks within established deadlines
• Responded promptly to guest requests for additional amenities or services in a courteous manner
• Reported any maintenance issues or damages in rooms to the appropriate department for prompt resolution
• Demonstrated attention to detail by inspecting rooms after cleaning to ensure they meet quality standards
• Assisted with laundry duties such as washing, drying, folding, and organizing linens as required
• Adhered to hotel policies and procedures regarding safety protocols, privacy guidelines, and guest satisfaction standards
• Achieved an average cleanliness rating of XX% from guest feedback surveys over the past year
• Increased efficiency by implementing a new room cleaning checklist system resulting in a XX% reduction in turnaround time between check-outs and check-ins
• Managed a workload of XX rooms per day while consistently meeting high-quality standards
• Trained new housekeeping staff members on proper cleaning techniques and hotel procedures Education
GED
New Orleans, LA
High school diploma or GED
Skills
• Cleaning Experience
• Industrial painting
• Packaging
• Industrial cleaning
• Sanitation
• Microsoft Excel
• Customer service
• Front desk
• Quality control
• Communication skills
• Home Care
• Hand tools
• Basic math
• Floor care
• Laundry
• Manufacturing
• Warehouse experience
• Mechanical knowledge
• Hospitality
• Microsoft Office
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