Versatile Operations and Customer-Focused Professional

Steven Mcconnell

Gastonia, NC *****

*****************@*****.***

+1-980-***-****

Professional Summary

Dedicated and enthusiastic team player with a positive and outgoing personality. Committed to ensuring customer satisfaction and driving company success. Skilled in optimizing processes for efficiency and quality. A dynamic and articulate individual with a strong focus on building relationships, fostering partnerships, and driving business growth.

Authorized to work in the US for any employer

Work Experience

Commercial Cleaner

Mann+Hummel-Gastonia, NC

Present

• provides professional cleaning and sanitation services for non-residential spaces like offices, medical facilities, and retail stores, performing tasks such as floor care, window washing, waste removal, and surface disinfecting to maintain a hygienic and welcoming environment for businesses and their occupants. This type of cleaning requires specialized knowledge, equipment, and adherence to strict cleaning protocols suited for commercial environments, differentiating it from residential cleaning services.

Shipping and Receiving

MAC.BID-Gastonia-NC

August 2024 to February 2025

• Maintained a clean and organized work area, following safety protocols at all times

• Demonstrated attention to detail by inspecting incoming/outgoing shipments for damage or discrepancies

• Assisted in the coordination of shipping schedules, optimizing efficiency and minimizing delays

• Implemented quality control measures to ensure that products met company standards before shipment

• Trained new employees on proper loading/unloading procedures, emphasizing safety guidelines

• Efficiently loaded and unloaded merchandise from trucks, ensuring accurate counts and proper handling

• Establish the specific characteristics that the product or service must have to meet expectations

• Create operational processes to deliver optimal quality.

• Perform quality control review, inspect, and audit to identify and correct errors. Commercial Cleaner

Profile Building Services-Gastonia, NC

March 2022 to October 2023

• Maintained accurate records of cleaning activities, supply usage, and equipment maintenance for reporting purposes

• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting

• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies

• Managed waste disposal in accordance with company policies and regulations Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions

• Achieved an average cleanliness rating of 100% based on regular inspections conducted by supervisors

• Demonstrated flexibility by adjusting work schedules as needed to accommodate special events or unexpected situations

• Collaborated with clients to understand their specific cleaning needs and preferences

• Maintained open communication with clients to address any concerns or requests promptly

• Completed assigned tasks within specified timeframes while meeting quality standards

• Worked independently or as part of a team depending on the size of the facility being cleaned Palletizer/Packer

Mann+Hummel-Gastonia-NC

November 2021 to September 2022

• Assembled pallets according to specifications, ensuring proper placement and alignment of materials

• Operated power tools and equipment to secure materials onto pallets, following safety guidelines

• Inspected finished pallets for quality assurance, identifying and addressing any defects or issues

• Collaborated with team members to meet production goals and deadlines in a fast-paced environment

• Maintained a clean and organized work area, promoting efficiency and safety

• Followed blueprints or diagrams to assemble custom-designed specialty pallets based on customer requirements

• Assisted with loading and unloading pallets onto trucks for transportation, ensuring proper stacking and securing of materials

Machine Operator

Buckeye Fire Equipment-Bessemer City, NC

January 2021 to August 2021

• Operated various hand tools and power tools to complete assembly tasks efficiently

• Maintained a clean and organized work area, promoting safety and efficiency

• Inspected finished products for quality assurance, ensuring adherence to specifications

• Assembled components and subassemblies according to blueprints, diagrams, and work instructions

• Monitored machine operations during production to detect any issues or malfunctions and took corrective actions promptly

• Maintained a clean work area by organizing tools, materials, and equipment after each shift

• Demonstrated strong attention to detail when inspecting finished products for defects or irregularities MAC DISCOUNT

Education

GED

York High School-York, SC

High school diploma or GED

Skills

• Blueprint Reading (1 year)

• Loader operation

• Machining

• Manufacturing (4 years)

• Commercial Cleaning (2 years)

• Hand tools

• Materials handling

• RF scanner

• RF Scanner (5 years)

• Machining (1 year)

• Customer service (5 years)

• Shipping & Receiving (3 years)

• Kitchen Experience

• Time management

• Quality control

• English

• Hospitality

• Stocking (3 years)

• Custodial experience (3 years)

• Math

• Janitorial experience (5 years)

• Warehouse experience

• Writing skills

• Pallet jack

• Distribution center

• Inventory control

• Pallet Jack (5 years)

• Packaging (3 years)

• Assembly

• Warehouse Experience (5 years)

• Food Handling

• Communication skills

• Cleaning Experience (5 years)

• Meal Preparation

• Fluent

• Attention to detail

• Moving (5 years)

• Hand tools (5 years)

• Floor care

• Assembly (5 years)

• Janitorial experience

• Stocking

• Custodial experience

• Food Safety

• Commercial cleaning

• Power tools (5 years)

• Order Picker (3 years)

• Forklift (Less than 1 year)

• Load & unload

• Moving (5 years)

• Manufacturing

• Inventory Control (3 years)

• Order picking

• Customer service (5 years)

• Food Preparation

• Materials Handling (3 years)

• Cleaning

• Warehouse distribution (5 years)

• Order Picking (3 years)

• Load & Unload (3 years)

• Food Service

• Cooking

• Blueprint Reading (1 year)

• Basic math

• Shipping & receiving (3 years)

• Order picker

• Forklift

• Office experience

• Flexibility

• Heavy equipment operation

• Power tools (5 years)

Certifications and Licenses

Electric Pallet Jack Certification

Contact this candidate