Sara Steffen
Waukesha, WI *****
************@*****.*** 414-***-****
Professional Summary
Dedicated and adaptable educator with experience as a Substitute Teacher in the Waukesha School District. Skilled in classroom management, lesson execution, and student engagement. Strong background in administrative support, customer service, and leadership. Passionate about fostering a positive learning environment and supporting student success.
Education
Bachelor of Science in Legal Studies
Kaplan University, Milwaukee, WI December 2014
Teaching Experience
Waukesha School District – Waukesha, WI
Substitute Teacher / Building Substitute February 2022 – Present
●Instruct students across various grade levels and subjects, ensuring continuity of learning in the absence of the regular teacher.
●Implement lesson plans, manage classroom behavior, and foster a productive learning environment.
●Take attendance, distribute assignments, and supervise classroom activities.
●Assume additional responsibilities as needed, including lunch/recess supervision and administrative tasks.
Additional Work Experience
GSF Mortgage Corp – Brookfield, WI
Post Closer / Shipper January 2018 – June 2018
●Reviewed, organized, and shipped loan documents to ensure compliance with lender requirements.
●Communicated with title companies to obtain missing documentation and signatures.
●Scanned, uploaded, and filed closing packages for record-keeping.
Receptionist November 2016 – June 2018
●Managed phone calls, scheduled meetings, and coordinated office tasks.
●Processed incoming and outgoing mail, filed documentation, and assisted with administrative duties.
Wal-Mart – New Berlin, WI
Pharmacy Technician 2008 – 2016
●Maintained patient files and processed prescriptions with accuracy and attention to detail.
●Assisted customers with prescription needs while ensuring compliance with pharmacy regulations.
●Performed administrative duties, including filing and managing prescription records.
Department Manager / Accounting Associate 2001 – 2007
●Managed daily business operations, employee schedules, and financial transactions.
●Assisted customers, resolved issues, and ensured optimal department performance.
●Trained new employees in company policies, procedures, and customer service.
Skills & Qualifications
●Classroom & Behavior Management
●Lesson Implementation & Student Engagement
●Leadership & Team Collaboration
●Strong Communication & Interpersonal Skills
●Microsoft Office Suite (Word, Excel, PowerPoint)
●Administrative & Organizational Skills
Certifications & Additional Training
●Constitutional Law & the Criminal Justice System, U.S. State (December 2014)