Administrative Assistant with great customer service

JANET MARTIN, RN, BSN

Granada Hills, CA

747-***-**** *************@*****.***

LinkedIn available upon request

REMOTE REGISTERED NURSE TELEHEALTH CARE MANAGEMENT PATIENT EDUCATION

Experienced Registered Nurse with over 15 years of clinical ability transitioning into remote- focused nursing roles including Telehealth, chart review, case management, use review, and patient education. Proven ability to deliver high-quality virtual care, conduct accurate assessments, and offer compassionate guidance while supporting compliance and efficiency. Skilled in EMR documentation, remote patient monitoring, interdisciplinary coordination, and patient-centered communication that promotes adherence and improved outcomes. Core Remote Nursing Competencies

• Telehealth & Virtual Assessments

• Remote Patient Monitoring

• Case Management & Care Coordination

• Chart Review & Documentation

• Medication Reconciliation

• Disease Process Education

• Patient Advocacy

• Compliance & Quality Assurance

Relevant Experience Highlights

• Conducted comprehensive nursing assessments across diverse populations, adapting communication for virtual care models.

• Educated patients and families on treatment plans, medications, and self-management strategies.

• Ensured accurate, timely documentation within EMR systems.

• Collaborated with providers to support continuity of care and reduced hospital readmissions

PROFESSIONAL EXPERIENCE

Executive Administrative Assistant

STAR Services – Los Angeles, CA Oct 2024 – Present

(Healthcare Legal Services)

• Manage confidential executive communications with strict adherence to HIPAA and confidentiality protocols.

• Coordinate complex scheduling, calendars, and meeting logistics while preventing conflicts.

• Prepare professional reports, correspondence, presentations, and executive documentation.

• Streamlined office workflow by implementing improved filing and documentation systems.

• Acted as primary liaison between executives and cross-functional departments.

• Managed expense reporting, reconciliation, and document tracking with high accuracy. Registered Nurse – LTAC

Select Specialty Hospital – Phoenix, AZ Mar 2024 – Aug 2024

• Delivered high-level care to critically ill and medically complex patients within LTAC environment.

• Performed comprehensive assessments, monitored vital signs, and identified changes in condition.

• Administered medications, IV therapies, and wound care while ensuring compliance and safety.

• Collaborated with interdisciplinary teams to individualize care plans and improve outcomes.

• Prioritized and managed multiple critical patients in fast-paced settings. Resource Float Travel RN

Prime Time Healthcare – Los Angeles, CA Dec 2023 – Feb 2024

• Provided adaptive nursing care across multiple units including rehab and acute care.

• Executed patient assessments, interventions, and treatment plans with precision.

• Ensured accurate EMR documentation and compliance with medication protocols. Travel RN – SDU / Telemetry / PACU / PCU

Prime Time Healthcare – Los Angeles, CA Aug 2023 – Nov 2023

• Delivered advanced care in high-volume hospital environments.

• Managed complex patient loads while maintaining quality and safety standards.

• Enhanced continuity of care through precise documentation and cross-team collaboration. Travel RN – Telemetry

Stability Healthcare – Glendale, CA May 2023 – Jul 2023

• Monitored and interpreted telemetry data with high clinical accuracy.

• Identified cardiac abnormalities and implemented rapid clinical response.

• Contributed to improved patient safety through proactive monitoring. Acute Care Resource Nurse

Select Specialty Hospital – Phoenix, AZ Apr 2022 – May 2023

• Delivered comprehensive nursing care in medical-surgical and critical care units.

• Elevated patient outcomes through effective care coordination and monitoring. Travel & Acute Care RN Roles (2010 – 2022)

Multiple assignments across Texas, Arizona, and Georgia including:

• ER Staff Nurse – Lamesa Medical Center

• PACU & Pre-op RN – Odessa Regional Medical Center

• LTAC RN – Maxim Healthcare Services

• Acute Care Float RN – Prime Time Healthcare

• PCU RN – Abilene Regional Medical

• Psychiatric Charge RN – Oceans Behavioral Hospital

• Behavioral Health RN – Angels Care

• Correctional Facility RN – Soluta Health

• Float Pool RN – Midland Memorial Hospital

• ER Nurse – Medical Center Hospital

These roles involved:

• High-acuity patient management

• Emergency and crisis intervention

• Psychiatric nursing leadership

• Complex wound care

• Telemetry monitoring

• Performance improvement initiatives

• Infection control leadership

• Charge nurse responsibilities

• Staff supervision (LVN, CNA, MHT)

EDUCATION

Bachelor of Science in Nursing (BSN)

University of Texas at Arlington – Arlington, TX

GPA: 3.5 Dean’s List (3 semesters)

Associate Degree in Nursing (ADN)

Midland College – Midland, TX

GPA: 3.75 Dean’s List

LICENSURE & CERTIFICATIONS

• Registered Nurse – Texas Compact License #779922

• Registered Nurse – California License #95335145

• AHA ACLS

• BLS Certified

PROFESSIONAL STRENGTHS

• Strong clinical judgment & critical thinking

• Exceptional patient advocacy

• Independent and team-focused practice

• Rapid adaptability to new environments

• Compassionate bedside manner

• Proven reliability in crisis settings

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