Logistics Dispatcher with Data-Driven Leadership

Spencer Klein

Las Vegas, NV

702-***-**** *********@*****.***

Summary

Dynamic logistics professional with proven expertise in dispatch operations at Earth Limos

& Buses. Skilled in data analysis and communication, I excel at enhancing service delivery and fostering strong client relationships. Recognized for effective problem-solving and resource allocation, I consistently achieve operational excellence in fast-paced environments.

Skills

● Customer Service

● Data analysis

● Inventory management

● Problem solving

● Communication skills

● Team collaboration

● Time management

● Strong decision-making

● Information research

● Employee management

● Deadline oriented mindset

● Conflict resolution

● Resource allocation

● Training and mentoring

Experience

03/2024 -

Current

Earth Limos & Buses

Logistics Dispatcher

● Managed fleet dispatch operations to guarantee timely service delivery.

● Developed strong relationships with drivers and clients through effective communication and problem-solving skills.

● Analyzed data from previous transport runs to identify areas of improvement.

● Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.

07/2023 -

03/2024

Cal-Ranch Stores

Sporting Goods Associate

● Facilitate ATF-regulated 4473 background checks for firearm sales.

● Deliver specialized assistance for inquiries about weapons and outdoor equipment.

● Trained new associates on store policies and customer service standards. 02/2022 -

02/2023

Star Protection Agency - Summerlin Hospital

Evening Shift Supervisor

● Supervised and trained security personnel on safety protocols for hospital environments.

● Handled dispatch and resource deployment efficiently across shifts.

● Responded to behavioral and emergency incidents involving staff, patients and visitors.

12/2021 -

02/2022

GSG Protective Services - MedMen Dispensaries

Security Officer

● Delivered exceptional customer service while safeguarding entry points and assets.

● Sustained prominent security visibility in retail space.

● Implemented security measures to prevent theft or robbery. 03/2021 -

12/2021

GardaWorld Security Services

Security Patrol Officer

● Surveilled residential community, identifying and documenting safety concerns.

● Managed access control by verifying identification and monitoring entry points.

● Facilitated communication between residents and emergency services. 10/2016 -

10/2020

Boyd Gaming Corporation

Security Officer

● Responded promptly to alarms and emergencies, coordination with local law enforcement.

● Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.

● Addressed problems quickly and reported clear information while working under minimal supervision.

● Operated communication systems between officers stationed throughout the facility.

Education

01/2013 Bachelor of Arts: Criminal Justice

Westwood College-Inland Empire - Empire,

CA

Certifications

● NV Driver’s License

● Firearms License - Concealed Carry Permit

● PERC Card

References

References available upon request.

Contact this candidate