HR Assistant with Recruitment & Ops Proficiency

JOY IFUNANYA OPIAH

******@*****.***, +***-701-***-****,

Dynamic and results-driven professional with a strong background in business operations, relationship management, and digital marketing. Adept at financial management, strategic planning, and executive support, with a keen eye for efficiency and revenue growth. Strong communicator and team leader, experienced in managing client relations, coordinating projects, and optimizing administrative processes to drive business success. EXPERIENCE

Executive & HR Assistant, BRANDEYE MEDIA

January 2024- Till date

● Support finance operations, including invoice processing, expense tracking, and budget coordination.

● Spearheaded process optimization efforts, reducing administrative inefficiencies by 20%.

● Lead team coordination and facilitated communication with key stakeholders

● Assist in recruitment and employee engagement activities, handling queries, onboarding, and workspace-related concerns.

● Managed accurate documentation of employee hours, leave, and benefits administration.

● Organized and executed corporate training programs and employee engagement activities to improve retention.

● Coordinated over 20 monthly meetings and travel schedules for executives, ensuring seamless operations.

● Handled employee inquiries regarding HR policies, benefits, and workplace concerns, fostering a positive culture.

● Assisted in performance management by collecting and analyzing feedback for employee evaluations.

● Manage executive schedules, coordinate complex travel arrangements, and oversee calendar management.

● Handle confidential and sensitive information with discretion, acting as the primary point of contact for internal and external stakeholders.

Relationship Management & Digital Marketing, Freelancer July 2023- December 2023

● Developed digital marketing strategies, creating targeted campaigns that increased client engagement and brand visibility.

● Managed social media accounts, curating and scheduling content to drive audience growth and interaction.

● Provided relationship management services, engaging clients and fostering long-term partnerships.

● Conducted market research to analyze trends and optimize digital marketing strategies for improved JOY IFUNANYA OPIAH

******@*****.***, +234-701-***-****,

brand positioning.

Public Relations and Communication Personnel (JAN- MAY 2023) Hexavia

● Conducted client assessments using detailed surveys and one-on-one meetings to identify needs and develop tailored solutions with a 90% success rate.

● Successfully closed 80% of deals by utilizing persuasive communication techniques, contributing to revenue generation.

● Edited and streamlined over 50 audio content pieces, optimizing quality and relevance.

● Formulated engaging topics and questions for the radio shows, enhancing audience engagement by 20%.

● Created interactive content for the online community using social media tools, strengthening the company's online presence by 25%.

● Generated targeted marketing emails to promote products and services, achieving a 10% increase in open rates.

Human Resource (2021 - 2022)

Ginger Studio, CU Branch, Ogun State, Nigeria

● Managed recruitment for a team of 20+ members and implemented motivational strategies, resulting in a 15% increase in productivity.

ACADEMIC QUALIFICATION

Bachelor of Science (BSc) in Mass Communication, Covenant University, Ogun State, Nigeria PROJECT ACCOMPLISHMENTS

● Conducted a successful social media account audit and developed a comprehensive framework.

● Created an impactful advertisement for a company, driving increased engagement and conversion CERTIFICATIONS

● Digital Marketing Skills Digital Marketing Professional Certified

● Coursera Certification: Understanding Research Methods from Idea to Startup

● Coursera Certification:

● Photography and Editing : Canon Africa

● Leadership Summit

DEMONSTRATED SKILLS

Proficient use of Microsoft 365 application, Google application, Adequate application of Adobe Auditions and Premiere Pro, Critical thinking, Planning and Strategy, Quick adaptability, Research Oriented, JOY IFUNANYA OPIAH

******@*****.***, +234-701-***-****,

Problem-solving, Creativity, Exceptional communication skills, Community building, Good Team player SOFT SKILLS

Adobe Auditions, Adobe Premiere Pro, Microsoft Office Suite(Word, Excel), Canva, Capcut, Content Marketing, Strategy Formulation, Social Media Tools, Social Media Ads, Customer Avatar and Research EXTRACURRICULAR ACTIVITIES

● Member of Lagos Country Club.

Referee available on request

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