Program Analyst & Compliance Leader with 25+ Years Experience
Resume:
Angela Aday
Saginaw, MI *****
******.*******@******.***
Professional Summary
Passionate and results-driven Program Analyst with over twenty five years of experience in workforce development and non-profit management. Skilled in designing performance monitoring systems, and mentoring community organizations to exceed program goals. Adept at stakeholder management, subcontractor relationship management, and continuous quality improvement. A visionary leader with a knack for identifying opportunities and driving teams to execute missions seamlessly. Adept in networking, mentoring, and leadership. Willing to relocate: Anywhere
Work Experience
Grants Compliance Officer
WAYNE COUNTY GOVERNMENT-Detroit, MI
January 2025 to Present
• Oversee a portfolio of over 40 million dollars in Federally and State Funded awards for Wayne County! Primary pass through grants through DHHS that fund Wayne County Public Health (All Programs including WIC) and Veterans Services HHVS.
• SME on oracle ERP integration team giving guidance on enhancing Oracle to aid In monitoring full cycle awards Performance and Financial
• Developed and implemented comprehensive compliance programs to ensure adherence to regulatory requirements and company policies
• Collaborated with cross-functional teams, including legal, finance, and operations, to develop strategies for mitigating compliance risks
• Created training programs and conducted workshops to educate employees on compliance policies, procedures, and best practices
• Developed effective monitoring systems to track compliance metrics, identify trends, and implement corrective actions as necessary
• Ensured timely submission of required reports to regulatory authorities while maintaining accuracy and completeness of data
• Performed risk assessments across various business functions to identify gaps in compliance controls and develop remediation plans
• Collaborated with external auditors during annual audits to provide necessary documentation related to compliance activities
• Stayed abreast of industry best practices by attending conferences, seminars, webinars, etc., sharing knowledge with the team for continuous improvement efforts
• Managed the implementation of new software tools or systems that enhanced efficiency in managing compliance processes
• Prepared reports summarizing key findings from compliance audits and presented them to senior management and the board of directors
• Maintained accurate records of all compliance-related activities including audits, reviews, investigations, and training sessions
Program Analyst (City of Detroit's Mayor's Office, Jobs & Economy)
(City of Detroit's Mayor's Office, Jobs & Economy) at City of Detroit-Detroit, MI February 2023 to Present
• Analyze program data to identify trends and areas for improvement
• Created a dashboard that visually represented key program metrics in real-time, allowing for quick and informed decision-making by management
• Developed and implemented program policies and procedures that improved operational efficiency
• Serve as the main point of contact for 18 community groups and activist organizations for a multi- million dollar program that will help long-term unemployed residents get reengaged in the job market
• Designed and Executed a Performance Monitoring System to showcase Program Outcomes of nearly 1800 Detroiters for the Mayor's Office
• Mentor 18 Community Organizations utilizing a Score System Regional Program Director
Great Lakes Bay Michigan Works-Saginaw, MI
May 2006 to Present
• Responsible for all operations and program performance for three Michigan Works Service Centers in the Great Lakes Bay Region
• Empowered a team of 30 credentialed professionals to meet goals set by the State to meet contractual obligations.
• Identified employer needs, provide quality candidates, and work diligently to offer specialized training to perspective candidates, prepare those candidates for the workforce and supply retention services to employers and candidates to ensure longevity in positions filled.
• Outstanding Service Award 2009 for leading a team that was the first to claim #! In the State for exceeding work participation rates.
• Developed effective lesson plans that engaged students and made learning enjoyable
• Developed and taught courses for enhancing soft skills, and job preparedness.
• Mentored and advised students to help them develop their professional skills and reach their academic goals
Director of Programs
Teach Empower Achieve-Detroit, MI
January 2020 to February 2023
• Established program goals and objectives that aligned with organizational goals and objectives
• Managed a team of program coordinators to ensure that all program objectives were met on time and within budget
• Identified and secured new funding sources that allowed the program to expand its services
• Developed and implemented policies and procedures that improved program efficiency and outcomes
• Created and managed a budget that maximized program resources and minimized costs
• Analyzed program data to identify and address areas of improvement
• Developed and maintained an extensive network of community partners, resulting in increased program visibility and referrals
• Developed and implemented quality assurance measures that ensured program compliance with regulations and standards Director Mid Michigan Human Trafficking Task Force & Community Engagement
Underground Railroad, Saginaw
May 2016 to January 2020
• Recruited and trained a team of program coordinators, community activists, educators, and volunteers, resulting in increased program capacity
• Identified and secured new funding sources that allowed the program to expand its services
• Developed and implemented policies and procedures that improved program efficiency and outcomes
• Created and managed a budget that maximized program resources and minimized costs
• Analyzed program data to identify and address areas of improvement
• Developed and maintained an extensive network of community partners, resulting in increased program visibility and referrals
• Developed and implemented quality assurance measures that ensured program compliance with regulations and standards
• Managed the company's online reputation, responding to customer inquiries timely
• Developed and implemented an effective crisis communications plan
• Developed and delivered engaging presentations to internal and external audiences, resulting in increased brand awareness
• Wrote press releases that garnered media coverage from major outlets, resulting in an increase in sales
• Educated the public on social issues through public speaking engagements surrounding Human Trafficking, Sexual Assault, and Domestic Violence, Senior Project Analyst & In Detroit Organization Relationship Manager City of Detroit Mayors Office
Education
Human Resource Management (Master of Business)
American InterContinental University-Online
2014
Organizational Psychology & Development (Bachelor of Business) American Intercontinental University
2012
Criminal Justice (Associate of Applied Science)
American InterContinental University-Online
2010
Bachelor of Business Administration
Trade school
Industrial & Organizational Psychology (Bachelor's degree) Master of Business Administration
Criminal Justice (Associate's degree)
Human Services (Master's degree)
Skills
• Survey design
• Client services experience within consulting industry
• HR legal compliance
• Budget planning
• Accreditation standards (regulatory compliance area)
• Criminal Justice
• Team development
• Activism
• Data reporting
• Performance dashboard reports
• Office Management
• Managing customer accounts
• Project management
• Staff development
• Computer Networking
• Survey research
• Data interpretation
• Microsoft Office
• Senior leadership
• Product management
• Federal Acquisition Regulations
• Cross-functional team management
• Proposal writing
• Fundraising
• Productivity software
• Instructional materials development
• Human Resources
• Employee Onboarding
• Mentoring
• Interviewing
• Sexual Harassment
• Sponsorships
• Presentation Skills
• Higher education teaching
• Research
• Strategic partnerships
• Writing grant proposals
• Recruiting
• Compensation benchmarking
• Collaborating with government agencies
• Management
• Human Trafficking
• Curriculum Development
• Program development
• Customer relationship building
• Business development within government
• University teaching experience
• Escalation handling
• Employment law
• Compensation and benefits strategy
• Administrative Operations
• Contract management in healthcare
• Job evaluation for salary planning
• Leadership
• State healthcare regulations
• Cross-functional collaboration
• Salary Negotiations
• Subcontractors Relationship
• Strategic management
• Public Relations
• Achieving HIPAA compliance
• Stakeholder Management
• Contract negotiation
• Healthcare compliance
• Visio
• Experience in non-profits
• Awareness
• Management consulting
• Relationship management
• Double entry bookkeeping
• Economy
• Team Management
• Consulting firm experience
• Business Partnerships
• Presentation creation
• Major gifts
• Budgeting
• Project coordination
• Government contract management
• Online instruction
• Project leadership
• Regulatory compliance
• Compliance management implementation
• Microsoft Outlook
• Dashboard development
• Program management
• Contracts
• Microsoft Project
• Microsoft Access
• Writing skills
• Research data analysis
Certifications and Licenses
Senior Professional in Human Resources
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