Hamza M. Shaikh
Richmond, TX 77469 • 703-***-****
Human Resource Director
Human Resources Strategy / HR Best Practices & Employee Development / Recruiting & On-Boarding / Benefits & Compensation / Team Building/ Talent Development/ Performance Evaluation
Enabling the achievement of full business potential through comprehensive HR leadership. Accomplished and performance-driven professional with extensive experience in HR management, payroll processing, and talent acquisition. Success in planning and implementing effective HR plans, policies, and procedures. Skilled in fostering and forging trusted partnerships at all levels. Known for delivering exceptional leadership skills in directing and guiding employees. Well-versed in recruitment and onboarding process, training and development programs. Solid background in FMLA, COBRA, employee benefits, multi-state payroll deductions, and workers’ compensation claims.
Areas of Expertise
•Talent & Organizational Development
•Labor & Employment Law
•Employee Relations & Investigations
•Compensation & Benefits Management
•HRIS/LMS Selection, Implementation & Integration
•HR & Succession Planning
•Team Training & Leadership
•Recruitment & Selection
•HR Policies & Procedures
•Systems Administration
•Performance Management
•Budget & Cost Control
•Negotiations & Presentations
•Stakeholder Management
•Knowledge & Change Management
Career Experience
Director of Human Resources, Cadence Cloud Consulting, Houston, TX June 2022 – Present
Drive talent acquisition, employee engagement, and organizational development to foster a positive and high-performing workplace culture. Expertise in compliance, benefits administration, and leadership coaching, aligning HR initiatives with business goals to enhance productivity and retention. Passionate about people and innovation by implementing policies and procedures designed to mitigate risk and improve employee engagement. Spearheaded HR strategies aligning with corporate goals, driving talent acquisition, employee engagement, and retention, leading to a 20% increase in workforce productivity.
Designed and implemented leadership development programs and succession planning, fostering a culture of growth and continuous improvement.
Ensured adherence to labor laws and company policies, mitigating risks and reducing employee grievances by 30% through proactive conflict resolution strategies.
Led HRIS implementation and leveraged data-driven insights to optimize workforce planning, reducing recruitment costs by 25%.
Developed competitive compensation structures and wellness programs, boosting employee satisfaction scores by 40% and decreasing turnover.
Director of Human Resources, Beta Academy, Houston, TX Jan 2020 – June 2022
Build and maintain friendly and family culture during high growth mode via robust planning and implementation. Develop and execute positive human resource policies and procedures, sound performance management practices, and proactive management training programs to prevent and mitigate litigation claims. Lead and guide executive team during organizational restructuring to promote a more flexible and cost-efficient workforce. Direct all recruitment processes, including encompassing sourcing, screening, interviewing, selection, and onboarding. Implement comprehensive payroll and HRIS system to meet current and future organizational needs.
Enhanced benefit offerings and decreased costs by redesigning and modifying the full employee benefits package.
Implemented and conducted internal audit on HR files, people, and processes to ensure compliance with all Federal, State, TXDPS, and TEA laws.
Worked with IIA standard to identify, recommend, and implement operational improvements to internal audit procedures.
Optimized the entire payroll process by implementing UKG as the new payroll & HRIS system.
Ensured all organizational and HR operations are in line with all Federal, State, TXDPS, and TEA laws.
Empowered human resources culture centered on responsiveness, responsibility, and inclusion.
Designed and introduced new learning management solutions to automate employee learning, resulting in meeting state regulations and institutional goals.
Director of Human Resource & Finance, Penguin Services Group, Alexandria, VA Nov 2017 – Dec 2019
Directed all accounting functions, including accounts payable/receivable, cash disbursements, bank accounts, company credit card accounts, PayPal, posting all journals and general ledger using accrual accounting system. Led and monitored accounting personnel to perform billing, manage accounts payable/receivable, and maintain updated accounting system documentation and balance sheet. Used QuickBooks for all accounts payable/receivable, account reconciliation, bank reconciliation, billing, invoices, credit card and PayPal reconciliation, and invoices. Presented accurate appraisal, interpretation, and analysis of financial results to reflect the financial position of corporation.
Attained strategic and financial projections for Penguin Services Group by determining functional needs and optimal structure in close collaboration with hiring managers.
Successfully designed and deployed robust recruitment strategies to identify ideal candidates, as well as finalize approved job descriptions and benchmarked salaries.
Improved candidate experience by developing employee on-boarding and orientation programs.
Acquired corporate mission while promoting cost-effective and cost-efficient systems.
Optimized the entire HR process by implementing Workday as the new HRIS system.
Director of Staffing, Main Event Caterers, Arlington, VA Jan 2014 – Nov 2017
Assigned operations to staff based on their skill set, function size, and type to achieve the highest client satisfaction rate. Devised and enforced company HR policies and procedures, including interviewing, hiring, training, coaching, and counseling. Utilized Paychex and ADP to administer transition of payroll functions.
Ensured talent acquisition and development with an 80% retention rate.
Maintained exceptional service at top catering venues in Washington D.C. including White House, Library of Congress, U.S. Senate, House of Representatives, and Mellon Auditorium.
Retained timely and accurate distribution of payroll via internal audit procedures.
Managed P&L of $3.5M while increasing profitability from 18% to 39% by creating pay scales for positions, along with adjusting staffing levels during setup and breakdown of events.
Corporate Event Chef, Main Event Caterers, Arlington, VA Jan 2012 – Dec 2013
Designed and introduced procedures for properly loading trucks with equipment and food. Maintained the highest quality standards at events by guiding and overseeing warehouse staff on proper protocol. Conducted onsite visits with sales team to gather details of events and design layout of kitchen accordingly. Organized and delivered weekly BEO meetings to deliver final team rosters for all events, address last-minute concerns, and assign challenges to the sales team.
Generated $350K revenue by successfully planning and organizing a themed wedding for 275 seated guests with restaurant-style service.
Trained staff for catering functions of all varieties to maintain smooth running of all events operations.
Retained proper staffing levels for FOH and BOH event staff as per sales team proposals.
Education
Bachelor of Science in Hospitality and Tourism Virginia Polytechnic Institute and State University-Blacksburg, VA, 2002
Technical Proficiencies
Software & Tools: MS Office Suite (Word, Excel, PowerPoint, Outlook, Access), Google Docs, QuickBooks, ADP, Paychex, UKG, Workday, ATS
HR & Business Systems: Salesforce, ServiceNow, JIRA
Core Competencies: Internal Audit, Analytical Skills, Attention to Detail, Employment & Labor Law, ADA Title I, Employee Investigations