Administrative Programs Specialist
Resume:
Deborah Passaro 502-***-****
Jeffersonville, IN
************@*****.***
Highly motivated with extensive administrative skills. Outgoing, hardworking, and reliable. Searching for a position that maximizes my skills and potential.
Skills
Program Management for over 5 years
Critical thinking skills
Independent judgement
Administrative support skills
Work Experience
Front Desk Receptionist
Norton Women's and Children's Hospital - Saint Matthews, KY
October 2021 to Present
Meet and greet patients and families. Assisting with phone calls, patient care. Completing registration, updating, and verifying insurance. Updating insurance information in the billing system. Maintaining electronic charts.
Pulling charts, scheduling appointments, answering phone calls, and determining the nature of the call.
Proficient in Microsoft Office Suite Programs to include WORD, Power Point, Excel, Outlook
Proficient in programs such as the use of Share drives, share points, and Invoice processing, faxing, and scanning.
Exceptional words per minute typing and data entry skills
Collaborate with many diverse teams and disciplines.
Provides administrative support.
Responsible for ensuring all equipment is working properly and if not, the proper staff are notified in a timely manner.
Work independently and able to establish priorities.
The use of independent judgement skills if a patient needs help or in a crisis, able to make sure the proper care is received for the patient.
Day Program Manager
Head Injury Association - Hauppauge, NY
February 2012 to October 2021NY
●Supervising and providing guidance to staff
●Ensuring the program follows OPWDD and OSHA regulations
●Maintain ISPs and goal plans, payroll, and all administrative facets of running day program.
●Manage all aspects of the Day Program and ensuring the safety and well-being of the Individuals supported.
Identified loopholes and rolled out process improvement plans on projects.
Responsible for reviewing and all correspondences received via telephone, email, and regular mail in a timely manner.
Created, updated, and maintained staff folders for all employees to include training certificates, licenses, performance appraisals, etc.
Administration Assistant
Head Injury Association
January 2008 to February 2012
NY
●Responsible for typing correspondences
●Scheduling appointments
●Answering phones and filing
●Preparing presentations (what program did you use for this?)
Direct Care Worker
Head Injury Association
April 2007 to January 2008
NY
●Help Individuals maximize their potential
●Patient Advocate for individuals with TBI
●Help individuals with their ADL skills
●Help implement service plans
Train individuals to develop and maintain skills necessary for working and living by teaching functional, daily living, and working, social, and personal-social readjustment skills.
Community Habilitation Specialist Head Injury Association
August 2006 to April 2007
NY
● Provides direct services that support the participant in a least restrictive manner.
● Responsible for ensuring the supervision of participants based on their abilities including areas of self-care, independent living, and community integration.
● Completing documentation of services provided in accordance with regulations, policies, practices, and procedures
Tax Input Operator Internal Revenue Services - Holtsville, NY
February 2001 to May 2003
Input and process tax returns
Senior Accounts Manager Davis Aircraft Company - Bohemia, NY
October 1996 to May 2003
Provide leadership in the development of government contracts through Inovis website.
● Set up government contracts
● Oversee all sales projects
Customer Service sales Rep American Specialty Equipment - Holtsville, NY
April 1990 to August 1993
Interface with manufactures and suppliers
● Billing, and accounting
● Resolve customer problems and deliveries
● Handle shortages and damages of products
Education
High school or equivalent
Any tests you took, trainings, or certifications that you can put here?
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