Administrative & IT Support Specialist candidate with strong

AS

ALEX SANCHEZ

*********.***@*****.*** 469-***-**** Lewisville, Texas 75077

Dependable worker with knowledge of customer service, and records management. Highly organized and selfmotivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Hardworking professional with experience in office operations and administrative support. Innovative IT Technician confident in handling wide-ranging hardware and software problems. Restores optimal performance in new and aging systems with thorough approach. Accomplished with desktops, laptops and mobile devices. Computer Hardware knowledge

Office

Email Communication Managing

Databases

Computer software knowledge

Problem solving

Customer service

Account management

Collaboration skills

Thomas Y Pickett Addison, Texas

Administrator

10/2025 - Current

Managed daily administrative operations for financial services team. Coordinated schedules and meetings for executives and team members. Streamlined document management processes using electronic filing systems.

Assisted in compliance tracking and regulatory reporting activities. Developed training materials for new staff onboarding processes. Facilitated communication between departments to enhance collaboration. Software Validation Remote

Data Annotation

05/2024 - Current

Assisted in software validation efforts for automated inspection systems, enhancing accuracy and efficiency in detecting defects. Worked with developers to identify and remove software bugs. Developed problem-solving skills by troubleshooting complex software issues encountered during testing sessions.

Adapted swiftly to new software applications and technologies as required, staying current with industry developments. Charles Schwab South Lake, Texas

Administrator

04/2023 - 04/2024

Research, resolve and follow-up on applicable transfers, cash movements, document restrictions on accounts and release restrictions when issues are resolved.

Contact contra firms as needed to status submitted transfers or to make general inquiries as to contra firm procedures or contact/delivery information.

Collaborate with other IT teams to implement new technologies and systems.

Analyze all paperwork received, document and notify clients of pending issues, work closely with clients for resolution, and accurately process accounts, as they are resolved.

Professional Summary

Skills

Work History

Fullrich Industres Carrollton, TX

CUSTOMER SERVICE

04/2015 - 04/2022

Utilized multiple software programs to manage data entry functions. Maintain inventory of hardware and software assets and order new equipment as needed.

Developed and maintained reports and spreadsheets to track data entry progress.

Responded to telephone inquiries and complaints following standard operating procedures.

Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

Install and configure software applications and updates. Analyzed data to identify errors and trends and recommended process improvements.

Brookhaven College Dallas, TX

ASSOCIATE OF SCIENCE in INFORMATION TECHNOLOGY SYSTEM 01/2021

Visualize data with Python Certification

Technical support fundamentals Certification

Currently studying for the compTIA A+ certification Education

Accomplishments

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