Human resources, recruiting, administration, HRIS, onboarding, records

THERESA GREEN

Summertown, TN 808-***-**** *******@*****.***

HR & Operations Manager U.S. Navy Veteran

Secret Security Clearance – Recertification Eligible PROFESSIONAL SUMMARY

Dynamic and highly accomplished Human Resources & Operations Manager with 20+ years of leadership experience spanning military, corporate, administrative, and field service environments. Renowned for modernizing HR systems, strengthening organizational compliance, improving workforce structures, and supporting multi-state operations. Distinguished U.S. Navy Veteran with deep expertise in talent acquisition, personnel management, training, HR compliance, and operational planning. Brings exceptional communication, initiative, mission execution, and cross-functional coordination across HR, administration, marketing, licensing, logistics, and safety support. CORE COMPETENCIES

Human Resources Management • Recruiting & Onboarding • Training & Development • Payroll Preparation HRIS Administration (BambooHR) • Benefits & ACA Compliance • Employee Relations • SOP Development Workforce Analytics • Personnel Files & Records • Operational Support • Multi-State Workforce Logistics Marketing Coordination • QuickBooks Cleanup & Reconciliation • Administrative Leadership EEO/EEO-1 • FMLA • ADA • I-9/W-4 Compliance • Safety & Risk Support • Timekeeping & PTO Management Microsoft Office • Inova Payroll • QuickBooks • Applicant Tracking Systems • CRM Systems MR. ELECTRIC – Columbia, TN

Residential Electrician June 2025 – Present

• Conduct comprehensive whole-home electrical safety inspections, identifying hazards and NEC/code violations.

• Present customers with safety-focused solutions and upgrades, offering financing options when needed.

• Perform electrical repairs, replacements, and installations; coordinate materials, scheduling, and permit inspections.

• Lead rough-in and final inspections with local building authorities; ensure code compliance and customer satisfaction.

• Maintain accurate service documentation, safety notes, and jobsite reporting. WOODFEATHER WINERY – Lewisburg, TN

Vineyard & Winery Associate April 2025 – June 2025

• Performed hands-on vineyard operations including pruning, trimming, canopy care, and fruit harvesting.

• Assisted in winery production processes including wine filtration, racking, and barrel/vat transfers.

• Conducted scientific measurements for fermentation and aging including pH, Brix, temperature, acidity, and other factors.

• Supported day-to-day cellar operations, contributing to product consistency and small-batch wine quality. BARTRAM ELECTRIC – Columbia, TN

Human Resources & Administrative Manager (formerly Marketing Coordinator) June 2024 – January 2025

Marketing & Business Operations:

• Restored and reconciled a severely compromised QuickBooks accounting environment following a security breach.

• Established all company social media platforms, coordinated marketing materials, and organized PR and expo events.

• Partnered with external developers to redesign and modernize the company website. Human Resources & Administrative Management:

• Built the organization’s first formal HR department, transitioning from disorganized paper systems to fully digital processes.

• Implemented BambooHR as the company’s HRIS; created complete digital personnel files and compliance records.

• Managed recruiting, interviewing, hiring, onboarding, disciplinary processes, and separations.

• Configured tax information, compensation profiles, benefits enrollment, and 401(k) data within Inova Payroll

(pre-payroll setup).

• Led ACA compliance initiatives once the workforce exceeded 100 employees.

• Developed the company’s first Employee Handbook and authored comprehensive SOPs for HR, operations, compliance, and administration.

• Coordinated timekeeping, PTO, employee travel, multi-state jobsite logistics, uniforms, licensing, and insurance renewals.

• Planned and executed the company’s first corporate holiday party in downtown Nashville.

• Trained and supervised two administrative assistants, ensuring consistent workflow and continuity.

• Provided ongoing administrative support for Safety, Operations, and Project Management teams. Professional Engagement:

• Member, SHRM National & SHRM Local Chapter

INDEPENDENT BOOKKEEPER

June 2022 – June 2024

• Operated as an independent bookkeeper while completing college coursework and caring for a newborn.

• Completed a full bookkeeping curriculum and earned QuickBooks Bookkeeper Certification.

• Provided services to multiple small clients, including AP/AR management, financial category structuring, and bank reconciliations.

• Gained deep insight into small business financial structure and administrative workflows. MILITARY EXPERIENCE

United States Navy – Chief Petty Officer (E-7)

Human Resources Manager Talent Acquisition Anti-Ship Missile Systems Electrician 23 Years of Distinguished Service

• Led full-spectrum HR operations including talent acquisition, retention, compliance, and employee lifecycle management.

• Administered entrance exams, physical readiness programs, and workforce reporting.

• Produced high-volume recruiting results, securing 108 leads in 3 months and generating 580+ leads in major campaigns.

• Developed training curricula, instructor manuals, and professional development programs for 50–70+ courses across multiple commands.

• Managed medical, personnel, and operational readiness records for large-scale units.

• Recipient of multiple commendations including the 12th Gold Wreath Award, Navy Recruiting Silver “R” Award, and the MPT&E; Retention Excellence Award.

• Recognized as a strategic workforce SME influencing national Navy Talent Acquisition best practices. Electronics, Instrumentation & Technical Operations:

• Expert in troubleshooting, repairing, and calibrating complex fiber optic systems, electrical components, instrumentation devices, and electronic control systems.

• Proficient in preventative maintenance, equipment restoration, and component-level repairs, ensuring operational continuity and system reliability.

• Skilled in the use of diagnostic equipment including ohmmeters, voltmeters, ammeters, and electronic test instruments.

• Knowledgeable in process instrumentation, industrial networking, and the functioning of motors, controls, and power distribution systems.

• Experienced in interpreting blueprints, schematics, process flow diagrams, electrical system layouts, and technical datasheets.

• Strong foundation in risk management, safety compliance, OSHA standards, hazard prevention, and workplace safety protocols.

Operational Excellence & Mission Execution:

• Demonstrated exceptional resilience, discipline, and mission-focused decision-making in high-demand operational environments.

• Coordinated logistics, manpower assignments, administrative readiness, and resource management at the unit level.

• Maintained unwavering commitment to military standards, safety, confidentiality, and operational security. EDUCATION

Bachelor of Business Administration (In Progress), Williamson Christian College – Franklin, TN (Expected Fall 2026) Associate of Applied Science, Electronics Technology (2008), Thomas Edison State College – Trenton, NJ CERTIFICATIONS

QuickBooks Certified Bookkeeper

Certified DoD Sexual Assault Victim Advocate

Secret Security Clearance (recertification eligible) AFFILIATIONS

Society for Human Resource Management (SHRM) – National Member SHRM – Local Tennessee Chapter

Hearty Hog Veterans BBQ Camp – Suicide Awareness & Prevention Program

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