Culinary Specialist and Customer Service Leader

Laura borneman

** ********** **. *******, ** ****3 716-***-****

*****.********@*****.***

Objective

To combine skills in food preparation, knowledge of healthy foods and lifestyle choices and excellent customer service in a workplace which encourages growth and values employees.

Skills and abilities

Food preparation including, but not limited to, sandwiches, wraps, hot and cold entrees, salad bar, soups, bakery items.

Skilled with industrial kitchen machines, ovens, slicers, knife-handling, and assorted kitchen tools, as well as sanitization and health and safety protocols

Other: Produce clerk, key holder, shift supervisor, cash handling, customer education, upselling/suggestive selling, merchandising, recycling, inventory checks, rotating stock, cross-contamination, and knife safety training

Twenty years teaching drawing and painting at the community college level, both part-time and tenured full-time: related skills: organization, communication, mastery of media taught, budgeting, curriculum design and implementation, provided campus and community service, advised students

Note: The variety duration of positions held, and frequency of job changes were due to my schedule as an adjunct professor at Erie Community College, where I taught from 2015-2025. I resigned in January 2025 to care for a family member.

Related Experience

Feel Rite Fresh Markets, Buffalo, NY 12/2023-10/2025

Key holder, produce clerk, shift supervisor, customer service about organic foods and supplements, self educated through voluntary attendance at unpaid training events hosted by stakeholder companies (training not provided by Feel-Rite)

Comfort Zone Café, Hamburg, NY 12/2021-08/2023

Made soups, baked goods, dressings, paninis from scratch in fast-paced cafe, key holder, washed dishes, rotated stock, sanitized coolers and all equipment used

Lexington Cooperative Market, Buffalo, NY

Made hot and cold salads, sandwiches, soups, wraps, hummus, baked goods from scratch using organic, natural products in fast-paced, time-sensitive kitchen/grocery store, worked efficiently and respectfully of others in a team-based environment, achieved quotas per shift, followed recipes and company standards and protocol

Erie Community College, City Campus, Buffalo, NY. 08/2015-01/2025

Taught beginner courses in drawing, painting and design, wrote and implemented curricula and revised as needed, followed standards of learning and instruction, classroom management, conflict resolution, managed budget, designed and implemented online learning opportunities for students, organized workshops with artists from the community, aided in setting up and publicizing student art shows in the community, served as Faculty Advisor for student art club

Maryland Institute College of Art, Baltimore MD 2014

Master of Fine Art

University at Buffalo, Buffalo NY 2001

Master of Education

communication

Twenty years of college-level studio art instruction in rural and inner-city campuses in Buffalo NY, Bakersfield, CA and Philadelphia PA, 30+ years of working in culturally and ethnically diverse work environments with native and non- native English speakers, as well as people with diverse economic, mental, emotional and physical challenges

Leadership

Awarded tenure as Associate Professor of Fine Arts at Bakersfield

Shift Supervisor and key holder at Feel Rite Fresh Market

Art Club Faculty Advisor at Erie Community College and Bakersfield College

20 years as an independent professional artist in painting and drawing

Received numerous awards for artwork, featured in national and international art shows

references

Vanessa Redwing Nathan Naetzker Zenia Munger

Lexington Co-op ECC, City Campus Comfort Zone

716-***-**** 716-***-**** 716-***-****

*******.*******@*****.*** *********@***.*** ***********@*****.***

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