Brandie O Quinn - Experienced Medical Assistant with Phlebotomy
Resume:
Brandie O'Quinn
RE: Medical work from home jobs
Westwego, LA 70094
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Working at a rehabilitation center for brain injured patients Education
Medical Assisting ll (Degree in Medical Assistant and Phlebotomy 1995) Bryman Institute/National Education Center-New Orleans, LA January 1995 to May 2025
Medical Assisting and Phlebotomy (Certified Medical Assistant ll and a Certified Phlebotomist)
National Education Center in 1995-New Orleans, LA
August 1993 to June 1995
High school diploma or GED
L.W. Higgins High School-Marrero, LA
August 1989 to July 1992
Training program
Skills
• Customer service
• Phone etiquette
• Patient consultations
• Microsoft Outlook
• Cardiology
• Organizational skills
• Inventory management
• Health information security
• Windows
• Phone call management
• Managing patient records
• Writing Skills
• Progress documentation
• Client interaction via phone calls
• Epic
• Case management
• Medical office experience
• Medical billing inquiries
• Managing allied health teams - Largest allied health team managed (11-15 team members)
• Medical assisting
• Clerical experience
• Productivity software
• Medical office management
• Dispatching
• Electronic health records (EHR) management
• Working with geriatric patients
• Computer operation
• Technical Proficiency
• Ethernet
• ICD-10
• Clear verbal communication
• Administrative experience
• Microsoft Excel
• Teaching
• Insurance verification
• Google Workspace
• ICD-9
• working with mental illness patients
• answering patients calls
• Microsoft Word
• Nursing
• Safe environment creation
• Phone inquiries
• Patient interaction
• Patient assessment
• Medical treatment implementation
• Discharge planning
• Appointment scheduling
• Office management
• Phone communication
• Health information exchanges (HIE)
• Computer literacy
• ECG equipment
• Google Docs
• computer skills
• Diabetes care
• Experience administering injections
• EKG
• CPT coding
• DRG
• Basic life support
• Experience with individuals with mental health conditions
• CRM system proficiency
• Triaging patients
• 5G
• Returning patients calls
• people person
• vital signs
• Ability to follow instructions
• Driving
• Objection handling (sales technique)
• clear communication
• Healthcare infection prevention and control expertise
• Health information regulatory compliance
• Outpatient clinic experience
• Outpatient
• Customer communication
• SUTURE REMOVALS
• injections
• work well with coworkers and solo
• Laboratory experience
• Medical receptionist
• Client services
• Research
• Multi-line phone systems
• Data analysis skills
• professional
• Data entry
• Social Work
• Mentoring
• dealing with insurance companies
• Documenting
• Social media management
• Customer support
• Geriatrics
• Health information data integrity
• calling in meds from doctors/PA’s and NP
• Urinalysis
• Slack
• teaching new employees
• effective and efficient
• assisting Doctors, front and back office
• Medical terminology
• phlebotomy
• Patient management in an allied health role - Largest number of patients managed monthly in an allied health role (101-150 patients)
• Insurance prior authorization
• Communication skills
• Attention to detail
• Care coordination
• Google Sheets
• Revenue cycle management
• Report writing
• Medical transportation experience
• DME
• Call center agent experience
• EMR systems
• Typing
• Working with brain injured patients
• Patient education
• English
• Treatment plan development
• Allied health - Allied health experience (More than 20 years)
• Microsoft Access
• Mental health support
• Special Education
• Maintaining patient confidentiality
• Achieving HIPAA compliance
Certifications and Licenses
Certified Phlebotomist
September 1995 to Present
Certified Medical Assistant
CCMA Certification
Registered Phlebotomy Technician (RPT)
Driver's License
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