Operations and Billing Professional with HR Experience
Resume:
Jamie Bohling
Cedar Rapids, IA *****
**************@*****.***
Professional Summary
I'm looking to use and challenge the skills I already have while learning new and different things all the time. I want to become part of a reputable company and make a difference in people's lives Work Experience
Billing Clerk
Menasha Packaging-Muscatine, IA
February 2025 to Present
Print over 300 orders a day
Pick list orders and verify quantities for billing Bill trucks
Print all paperwork to send on trucks
Email customers to verify or change orders
Human Resources/Safety Coordinator
Industrial Packaging-Wilton, IA
May 2022 to February 2025
• Answering incoming calls
• Schedule and attend meetings through Teams
• Data entry
• Entering prior day production reports into the system
• Distributing mail, faxes and email to the appropriate staff
• New hire training and onboarding
• New hire and current employee safety training
• Communicating with corporate safety department on needed safety supplies
• Writing up and handling accident reports
• Multiple walk throughs daily to be sure everything is safe in the plant Cashier/Customer- Service Kriegers
ED MORSE AUTOMOTIVE GROUP-Muscatine, IA
November 2021 to May 2022
· Answering incoming calls
· A/R for parts and service departments
· Process down payment for vehicles, tickets and Incentive Payments
· Stock and inventory on shared employee spaces
· Scan copy email receipts and copies of work orders
· Organize & distribute work orders
Customer Service Representative
SmartStyle-Muscatine, IA
March 2021 to November 2021
• Answering incoming calls
• Scheduling/Rescheduling appointments for clients over the phone or in person
• Helping customers choose the best products for their wants and needs
• Processing payments from clients
• Counting down the drawer and reconciling at the beginning and ending of each shift
• Helping with laundry and making sure the salon clean and tidy Front Desk
Hampton Inn-Muscatine, IA
March 2019 to May 2020
• Answer phones
• Check guests in and out
• Process payments
• Set up/cancel/ reschedule reservations for guests
• Do walk throughs of the premises to be sure everything was clean and looked good
• Help guests with any questions they have about the area
• Help housekeeping with folding towels/bedding
Receptionist
Blazing Motorsports-Muscatine, IA
June 2018 to December 2018
• Answer phones
• Set up appointments for service
• Look up, check prices and order parts for customers
• Make invoices and receive payments for service or products
• Receive inventory on Quickbooks
• Sticker and place inventory on shelves
• Clean and make sure the store looked good
Care Giver
SCL-Muscatine-IA
February 2013 to March 2018
· Provide personal care for people with disabilities
· Assisted clients with basic movements and mobility
· Provide emotional support and companionship to clients
· Kept records of activities
· Reported problems to family
· Comply with health, safety and confidentiality policies
· Experienced working with the elderly, mentally disabled clients, children Human Resources Manager/Safety Manager
Education
High school diploma
Muscatine High School-Muscatine, IA
August 1994 to May 1998
Skills
• Recruiting
• Multitasking
• Data Entry (10+ years)
• Writing skills
• Order assistance
• Tax experience
• Office management
• Google Suite
• Dental office experience
• Typing
• ERP systems
• Hospital experience
• Front Office
• Healthcare management
• Microsoft Outlook
• CPT coding
• Developmental Disabilities Experience
• Teams (2 years)
• Marketing
• Database management
• Accounts receivable
• Analysis skills
• Animal restraint
• Telemarketing
• Clerical experience
• Customer service
• Bookkeeping
• Multi-line phone systems
• Leadership
• HIPAA
• B2B sales
• Travel scheduling
• Fair Housing regulations
• GPS
• Nannying
• Office experience
• Human resources
• Driving
• Cash register
• Documentation review
• DocuSign
• Greeting customers
• Filing
• Medical administrative support
• Territory management
• Accounting software
• UI
• Photocopying
• Calendar management
• Accounts Receivable
• Phone Etiquette
• Customer inquiry handling
• Lending
• Personal assistant experience
• Basic math
• Research
• Cash Handling
• Windows
• Customer complaint resolution
• Organizational skills
• Social media management
• Customer support
• Outbound calling
• Retail sales
• Computer operation
• Microsoft Excel
• Phone etiquette
• Employee Orientation
• Senior care
• Computer skills
• Yardi
• Confidential information handling
• Guest services
• Payroll
• Janitorial experience
• HRIS
• Salesforce
• Office equipment routine maintenance
• Banking
• Appointment scheduling
• Sales management
• QuickBooks
• Accounts Payable
• Mail processing
• Medical terminology
• Faxing
• Invoice processing
• LMS
• Reception
• Title processing
• SAP ERP
• Social media marketing
• Forklift
• Clinic
• Patient care
• Medical billing
• Medical coding
• Front Desk
• Negotiation
• CRM software
• Data entry
• Patient service
• English
• Microsoft Office
• Sales
• SharePoint
• SAP
• POS
• ADLs
• Home health
• Attention to detail
• Accounting
• Microsoft Word
• Communication skills
• Event planning
• ICD-10
• Dealership experience
• Computer hardware
• File organization
• Cold calling
• Time management
• Help desk
• Microsoft Powerpoint
• EMR systems
• Corrections facility medical clinic
• Front desk
• Bilingual
• Manufacturing
• Paralegal
• Administrative experience
• Microsoft Windows
• Cash handling
• Animal catheterization
• Landlord-tenant law
• Purchasing
• Correspondence management
• Scanning
• 10 Key Data Entry
• Meeting scheduling
• Law office
• Phone answering
• AS400
• Plumbing
• Management
• Administrative Experience
• EHR systems
• Cisco ASA
• Epic
• Sage
• Guest Service
• Customer Service
• 10 key typing
Certifications and Licenses
Driver's License
First Aid Certification
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