Supply Chain/Supply Systems/Business Process Analyst
Resume:
Michelo G. Glover
***************@*****.***
SUMMARY
Accomplished Leader with more than 22 years of military experience within a large, diverse organization. Expertise in Project, Program, and Operations Management of Logistics, Supply, Acquisition Management, and Contracting Operations; leading global initiatives and collaborating at the senior executive level. Progressive experience working within high-tempo team environments, providing critical services to joint organizational stakeholders. A natural communicator, effectively liaising at all levels, while leading multifunctional teams toward a common goal. Success derived from the application of lessons learned, analysis, and industry best practices to effectively manage personnel (400+), inventory ($2B+). United States Air Force Veteran, Active Secret Clearance.
AREAS OF EXPERTISE
Project Management
Program Management
Operations Management
Logistics / Supply Chain
Strategic Planning/Supervision
Stakeholder Engagement
Team Leadership / Mentor
Manpower Planning / Analysis
Resource Management
Collaboration / Joint Operations
Training & Development
Contingency / Crisis Planning
CAREER HISTORY
DEFENSE LOGISTICS AGENCY AVIATION
BUSINESS PROCESS ANALYST/SUPPLY SYSTEMS, RICHMOND, VIRGINIA 2016 – 2020
A sub-process owner for OF-11 shipment confirmation interface, Defense Logistics Agency, consolidates findings from analyses into a written report(S), which provides recommendations addressing complex and interrelated issues for the process owner and other agency-level briefings, to include those with military customers
•Managed, analyzed, and evaluated implementation of accepted proposals for improving performance indicators, metrics, and other process performance-critical data to ensure the enterprise functional process area is meeting its performance targets
•Identified trends and other factors adversely affecting performance. Identifies areas requiring additional investigation for process performance, policy effectiveness, or system design and performance
•Prepared guidance needed to implement such improvements. Advises senior specialists in defining goals and objectives related to performance indicators and metrics. Communicates enterprise-wide performance trends to the process owner and other process management team members
•Analyzed performance indicators and metrics to determine if the results meet the defined goals and objectives set forth
•Team Member of the Month and Employee of the Month, Aug 2019 & Oct 2019
DEFENSE CONTRACT MANAGEMENT AGENCY
Industrial Specialist/Greensboro, North Carolina 2019- 2020
Oversaw risk-based production surveillance and contract compliance across acquisition phases, ensuring alignment with FAR, DFARS, DPAS, and agency policies.
Assessed contractor capabilities, monitored schedules and performance data, and recommended corrective actions to mitigate risks and delays.
Executed surveillance plans and contract reviews, validating costs, materials, technical data, and shipment accuracy to safeguard government resources.
Partnered with contracting officers, program teams, and industry leaders to resolve deficiencies, maintain readiness, and support priority defense missions.
Delivered timely reports and fostered collaboration with stakeholders to drive mission success, efficiency, and responsive customer support.
DIRECTOR, ASSET & MATERIEL MANAGEMENT, LOGISTICS READINESS – BARKSDALE AFB, LA 2012 – 2015
Led 415 personnel, $1.4B in equipment, with accountability for nuclear weapon supply/material; developed policy and oversaw supply chain operations for six units, 96 aircraft, and 443 Minuteman Missiles.
Supported sustainment and logistics operations, negotiating strategies for managing a $2B inventory.
Led strategic divisional supply projects and resolved customer inquiries and problem items
Evaluated material requirements and effectively increased stock levels to avert issues, significantly improving mission support and critical operations
Project Manager for special teams/projects, and led vault relocation project, moving 359 assets valued at
$109M, decreasing parts issue time by 66%
Led a 32-person team in coordinating the conversion of an aircraft hangar into an operations center to
effectively protect $2B in assets
Awarded Headquarters (HHQ) Staff Senior Non-Commissioned of the Year Award 2014
WHOLESALE MANAGER, MATERIEL MANAGEMENT, DEFENSE LOGISTICS AGENCY, RICHMOND VA 2009 – 2012
Served in a selectively manned position in the Materiel Management Career Broadening Program, responsible for speeding procurement of stock to meet joint service and foreign military sales requirements.
Led integrated support team executing daily, multi-year integrated logistics support strategies and funds, and represented the US government in negotiations for modifications and considerations, and monitored contractor performance
Evaluated acquisition cycle and logistics sustainment for a $1.6B inventory, and managed procurement for
$8.2M inventory across five Department of Defense systems
Analyzed backlog and errors to resolve delinquent orders, accelerating production lead times
Bridged the gap between multiple organizations, providing analysis, research, and reporting updates to program stakeholders, while executing 14 contracts valued at $3.2M
Successfully managed a $3.6B aircraft fleet while on temporary assignment in various locations in the Middle East
Awarded Defense Logistics Agency (DLA) Senior Non-Commissioned Officer of the Quarter and of the Year Awards 2012
LOGISTICS MANAGER, LOS ANGELES, CA 2001 – 2009
Managed $15M in command-level support serving 400+ joint service personnel
Defined and validated IT requirements to inform procurement of $5M in computer technology & equipment
Evaluated commercial supply chain best practices and proposed and executed transformation reengineering initiatives
Served as liaison to the Defense Logistics Agency (DLA) for wholesale and retail logistics policy issues, coordinating changes with department publishing office
Led joint supply chain working group to devise enterprise-level supply chain management metrics
Awarded Global Positioning System (GPS) Non-Commissioned of the Year Award 2009
EARLY USAF POSITIONS OF INCREASING RESPONSIBILITY – VARIOUS LOCATIONS 1993 – 2002
EDUCATION • CERTIFICATION
MDIV, Regent University
2024
BS, Business Administration, Trident University International
2013
Professional Manager Certification, Community College of the Air Force
2013
DAWIA Level II, Life Cycle Logistics, Defense Acquisition University
2010
Associate Applied Science, Logistics, Materials, and Supply Chain Management, Community College of the Air Force
2004
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