Customer-Focused Retail & Service Professional
Resume:
Ashley Mann
**************@*****.***
Dynamic Customer-Driven with extensive experience in fast-paced retail environments and a strong focus on customer satisfaction. Proven ability to handle transactions accurately and efficiently, leveraging exceptional service skills gained from prior in food service sector at Mr.Greek Express. Recognized for processing customer orders promptly and maintaining a clean dining atmosphere. committed to delivering value through attentive service and meticulous attention to detail in high volume settings, ready to contribute effectively to any retail team. Work Experience
Catalogers/unloader
McKenzies Associated Auctioneers-London, ON
November 2023 to April 2024
• Executed unloading of items for inventory checks and meticulous recording.
• Assessed inventory for any damages or discrepancies.
• Uploaded product listings in preparation for upcoming auctions.
• Utilized mobile devices and scanners for product uploads to the website.
• Verified product accuracy and descriptions prior to auction uploads.
• Picked customer orders and delivered items directly to their vehicles.
• Consistently double-checked orders for accuracy.
• Maintained cleanliness and organization of the work station.
• Employed scanners fir inventory management upon arrival at the warehouse for cataloging. Housekeeper
London Health Science Centre Sodexo-London, ON
August 2023 to December 2023
• Conducted thorough cleaning of patient rooms on a daily basis.
• Removed soiled linens and garbage efficiently.
• Performed discharge cleans, sanitizing washrooms and waiting areas.
• Maintained cleanliness in hospital common areas .
• Executed cleaning in emergency department and prepared hospital beds post- discharge.
• Restocked gloves, masks, and gowns in hallway stations.
• Refilled soap and hand sanitizer despensers.
• Sanitized operating rooms and all equipment after each use. Early Childhood Assistant
Sonshine Daycare-Mount Brydges, ON
December 2020 to April 2022
• Supported infants in changing diapers and clothing as needed.
• Fed infants and administrated bottles prior to and after nap time.
• Engaged in play activities and supervised outdoor play sessions.
• Assisted children in preparing for their parents arrivals.
• Completed daily logs on each child, providing details on diaper changes and feedings.
• Communicated meal information regarding childrens consumption to parents.
• Captured photographs of childrens activities and crafts for parental updates. Residential Cleaner
Corinna Cleaning Company-London, ON
October 2011 to December 2021
• Executed residential cleaning tasks, achieving efficiency within designated time frames.
• Operated independently without supervision.
• Vacuumed, swept, and mopped floor to maintain cleanliness.
• Dusted and wiped down surfaces to ensure organiziation.
• Cleaned all rooms and washrooms within clients homes thoroughly.
• Delivered exceptional customer service to residences serviced. Cashier and Store Ambassador
Mr. Greek Express-Mississauga, ON
January 2016 to May 2017
• Handled customer orders at the counter and drive- through service.
• Prepared and packages customer orders effectively.
• Served customer tables and processed their payments following meals.
• Managed phone orders, facilitating requests to the kitchen for pick-up or delivery.
• Processed cash, debit and credit transactions efficiently .
• Ensured the dining room and kitchen areas were cleaned and sanitized regularly .
• Performed end of day cleaning and organization of the store.
• utilized the POS system for processing transactions Shipper / Receiver
Amazon Warehouse-Mississauga, ON
January 2015 to March 2016
• Prepared orders through processing requests and supply orders.
• picked materials, packed box orders, and organized them in delivery area.
• Completed all paperwork associated with shipping and recieving tasks .
• Lifted loads exceeding 50lbs while scanning orders and printing labels.
• Constructed boxes for products and meticulosly scanned each item prior to packing for shipment.
• Wrapped fragile items securely for safe transportation .
• Conducted inventory counts and entered orders into system. Education
Certificate
Stratford Career Institute London
June 2020 to January 2021
Skills
• Shipping and Receiving experience ( 1 Year )
• Receptionist Experience ( 1 Year )
• Customer service
• Residential Cleaning Experience ( 10
• Customer Service Experience ( 4 Years )
• Smart Serve Certified N0. e200410620400RS
• Heavy lifting
• Leadership Skills ( 1 Year )
• Organizational skills
• Warehouse experience
• Order picker
• Shipping & receiving
• Materials handling
• Communication skills
• Teaching Experience ( 2 Years )
• Order picking
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