Justin Burr
West Salem, WI ***** 608-***-**** ***********@*****.***
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PROFESSIONAL
SUMMARY
Professional propane handling specialist with strong focus on safety protocols and efficiency. Adept at forklift operation, inventory management, and equipment maintenance. Valued team player with results-driven mindset, adaptable to changing demands, and highly reliable in collaborative environments. Skilled in ensuring seamless operations and delivering top-notch customer service. WORK HISTORY PROPANE YARD WORKER 11/2024 to 11/2025 Kwiktrip
Operated propane filling equipment ensuring compliance with safety protocols.
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Assisted in maintaining cleanliness and organization of the yard for efficient operations.
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Monitored inventory levels and reported shortages to ensure timely restocking of supplies.
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Collaborated with team members to streamline workflows and enhance service delivery.
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Collaborated with team members to maintain a clean and organized yard environment for efficient operations.
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Coordinated closely with drivers during deliveries, ensuring accurate order fulfillment while adhering to safety guidelines.
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WAREHOUSE FORKLIFT DRIVER 08/2019 to 11/2024
City Brewery La Crosse, WI
Operated forklifts to transport materials efficiently within warehouse environment.
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Conducted regular inspections and maintenance checks on forklift equipment, ensuring safety compliance.
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Collaborated with team members to optimize inventory management processes and streamline operations.
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Implemented safety protocols that reduced workplace incidents and enhanced operational efficiency.
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Coordinated with shipping department to ensure timely loading and unloading of goods for distribution.
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Utilized warehouse management systems to track inventory levels and maintain accurate stock records.
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Increased warehouse efficiency by operating forklifts and pallet jacks safely and accurately.
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Maintained a well-organized warehouse by systematically stacking products and rotating inventory.
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Expedited order processing by efficiently staging completed orders for shipment using forklifts or pallet jacks as needed.
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Reduced product damage with careful handling during loading and unloading processes.
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COLLECTIONS AGENT 05/2014 to 07/2019
ICSystems Onalaska, WI
Managed high-volume collections, ensuring compliance with regulations and company policies.
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Trained and mentored junior agents on effective negotiation tactics and customer interaction techniques.
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Analyzed account data to develop strategies for delinquent accounts, improving recovery rates.
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Implemented process improvements that enhanced workflow efficiency and reduced average call handling time.
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FIRE EXTINGUISHER TECHNICIAN 04/2019 to 06/2019
Fire Protection Services Bangor, WI
Conducted regular inspections and maintenance of fire extinguishing equipment to ensure compliance with safety regulations.
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Repaired malfunctioning fire extinguishers, employing industry-standard tools and techniques to restore functionality.
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Trained junior technicians on proper use and maintenance of fire extinguishers, fostering a culture of safety awareness.
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Developed and implemented streamlined processes for equipment servicing, enhancing operational efficiency in the workshop.
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ASSISTANT MANAGER 08/2013 to 04/2014
I90 Cenex West Salem, WI
Streamlined inventory management processes, enhancing stock accuracy and minimizing discrepancies.
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Developed training programs for staff, increasing team efficiency and service quality.
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Coordinated daily operations, ensuring adherence to company policies and standards.
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Implemented customer feedback systems, improving service delivery and satisfaction rates.
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Supervised day-to-day operations to meet performance, quality and service expectations.
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Maintained a clean, safe, and organized store environment to enhance the customer experience.
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• Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
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Improved customer satisfaction by addressing and resolving complaints promptly.
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Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
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EDUCATION High School Diploma 05/2000
West Salem High, West Salem, WI