Administrative Operations & Executive Support Leader

Camille Jackson

Professional Summary

Strategic and experienced administrative professional with a strong background in reception, executive support, coordination, and customer service across diverse industries including healthcare, education, property management, and government. Recognized for excellent communication skills, attention to detail, and ability to manage high-stakes tasks with discretion. Seeking to leverage coordination and communication strengths in a more strategic administrative or office management role.

Core Competencies

Executive & Administrative Support

Calendar & Meeting Management

Customer & Guest Relations

Office Operations & Facility Requests

Vendor Management & AP Reviews

Document Preparation & Transcription

Government Compliance Coordination

Event Planning & Logistics

Data Entry & Records Management

Professional Experience

Receptionist - Robert Half/Pittsburgh Water and Sewer Authority – Pittsburgh, PA

January 2024 – Present

Welcomed and directed guests including staff, vendors, and clients attending admin and construction meetings.

Coordinated maintenance and housekeeping requests.

Managed board meeting agendas, packet preparation, and resolution approvals for the President.

Handled transcription and distribution of meeting minutes; maintained archive files.

Processed documents through DocuSign for BOD approvals.

Leasing and Occupancy Specialist - Winn Residential Companies – Pittsburgh, PA

June 2020 – January 2024

Maintained high occupancy rates by engaging prospects and vendors with excellent service.

Managed incoming office traffic, phone inquiries, and online leads.

Enforced compliance and processed verifications for move-ins and recertifications.

Coordinated property inspections and prioritized maintenance work orders.

Assisted in planning community events and maintained internal databases.

Receptionist - St. Edmund's Academy – Pittsburgh, PA

August 2019 – June 2020

Served as the primary point of contact for visitors and incoming calls.

Managed mail, attendance, and pupil transportation logistics.

Prepared correspondence on behalf of academic leadership.

Customer Service Representative/Cashier - Family Dollar LLC – Pittsburgh, PA

October 2018 – August 2019

Oversaw stock management, marketing displays, and price adjustments.

Delivered customer service while managing cash register operations.

Administrative Assistant - Robert Half - Pittsburgh, PA

December 2014 – October 2018

Filled various temporary roles supporting executive and office functions.

Executive Assistant - Everest Institute – Pittsburgh, PA

January 2014 – December 2014

Provided executive-level support and managed front desk duties.

Handled sensitive student data, performed data entry, and organized events.

Liaised with the Registrar, Dean, and senior staff in confidential matters.

Executive Assistant II - UPMC Children’s Hospital – Pittsburgh, PA

December 2011 – December 2013

Managed schedules and coordinated travel for physicians and executives.

Acted as a liaison and official scribe for leadership meetings.

Maintained credentialing, continuing education records, and legal documentation.

Supported radiologist dispatch network across UPMC hospitals.

Education

Everest Institute – Pittsburgh, PA

Patient Care Technician Class of 2014 GPA: 4.0

University of Pittsburgh – Pittsburgh, PA

Emergency Medical Technician – Intermediate (EMT-I) Class of 2006

Certifications & Training

EMT-I Certified (Tactical Response & Emergency Medical Services)

DocuSign Workflow Familiarity

Microsoft Office Suite, Google Workspace, Property Management Systems, SAP

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