Healthcare Admin & Billing Specialist (Remote)

Brianna Beard

***** ******** ***** • Maplewood, OH 45340 • 937-***-**** • ************@*******.*** Professional Summary

Dedicated and detail-oriented healthcare professional with experience in medical office administration, claims processing, and customer service. Skilled in managing confidential patient data, coordinating billing procedures, and ensuring compliance with HIPAA regulations. Adept at balancing multiple priorities in fast-paced environments while providing exceptional support to patients, staff, and providers. Seeking a remote medical billing or administrative role that leverages a strong foundation in health sciences and a passion for efficient patient care. Remote Work & Technical Skills

• Electronic Medical Records (EMR) & Practice Management Systems

• HIPAA-Compliant Data Entry & Documentation

• Insurance Verification • Claims & Reimbursement Processing

• Zoom • Microsoft Teams • Skype • Google Meet

• Microsoft Office Suite (Word, Excel, PowerPoint) • Type 37 WPM

• Fluent in American Sign Language (ASL)

Key Qualifications

Medical Terminology • Patient Registration • Medical Billing & Coding (CPT/ICD-10) • Revenue Cycle Management • Medicare/Medicaid Payers • Customer Service • Data Entry • Scheduling & Coordination

• Policy & Procedure Compliance • Problem Solving

Education

Ultimate Medical Academy – Associate of Science Degree, Health Sciences: Medical Office and Billing Specialist, 2024

Certifications: HIPAA Essentials for Healthcare Professionals • CPR and First Aid Professional Experience

Sedgwick – Maplewood, OH

Care Team Representative / Customer Service June 2021 – Present

• Train new hires on operating procedures and claims processing protocols.

• Submit and manage claims for workers’ compensation, disability, FMLA, and paid family leave.

• Guide employees through filing processes and collaborate with finance teams for accurate payments.

• Resolve overpayment issues and ensure claim accuracy and compliance with company policies. Fair Haven – Sidney, OH

State Tested Nursing Assistant (STNA) January 2016 – Present

• Provide direct patient care, assisting with daily living activities while maintaining patient dignity and comfort.

• Schedule appointments and document patient activities and conditions in accordance with HIPAA standards.

• Support healthcare staff in maintaining a safe and efficient clinical environment. Clancy’s – Sidney, OH

Cook May 2015 – January 2016

• Prepared meals in a fast-paced environment while ensuring compliance with safety and sanitation standards.

• Managed inventory, restocked supplies, and maintained clean workstations to support efficient service.

Volunteer Experience

Shelby County Animal Shelter – Sidney, OH January 2020 – Present Assist with daily care, cleaning, and socialization of animals while supporting community adoption events.

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