Operations & HR Administrator with 10+ Years Experience

TIFFANY L. COTTON

https://www.linkedin.com/in/tlcotton/ 337-***-**** E-mail: **********@*****.***

Professional summary

Organized, people-centered professional with 10+ years of experience spanning HR support, onboarding, recruitment, payroll, and financial administration. Skilled at streamlining operations, driving employee engagement, and supporting leadership in compliance-driven environments. Recognized for delivering measurable improvements in efficiency, accuracy, and employee satisfaction.

PROFESSIONAL EXPERIENCE

Accounting Specialist, MD Anderson Cancer Center January 2025 – Present

Serve on the research team to resolve 150+ invoice inquiries weekly, addressing issues such as insufficient PO funds, missing documentation, outdated vendor information, and contract discrepancies.

Log and track 200+ inquiries per week, ensuring accurate records for compliance and audit readiness.

Partner with departments and vendors to resolve payment delays, reducing aged invoice volume and improving vendor satisfaction.

Process travel reimbursements and reconcile corporate card transactions, maintaining precision and policy compliance in a high-volume environment.

Administrative Coordinator, MD Anderson Cancer Center May 2023 – December 2024

Coordinated onboarding for 40+ new hires, preparing documentation and streamlining team alignment.

Delivered division-wide HR and finance presentations to 200+ staff, improving visibility of key initiatives.

Served as Program Coordinator for nursing council initiatives, planning 12+ events annually to increase staff engagement.

Acted as central communications lead, reducing misalignment by standardizing reporting and updates across departments.

Payroll/HR Assistant, Kingdom Man Trucking, LLC October 2022 – July 2024

Processed payroll for 75+ employees (drivers, mechanics, and admin staff) with 100% accuracy and confidentiality.

Maintained employee records and compliance files, improving audit readiness.

Supported recruitment by posting job ads, screening resumes, and coordinating interviews, reducing hiring turnaround by 15%.

Conducted orientations and ensured 100% completion of onboarding paperwork.

Implemented improvements in timekeeping systems, increasing payroll processing efficiency by 20%.

Life Skills Specialist, Louisiana Methodist Child and Family Services September 2020 – April 2023

Designed and facilitated onboarding for 20+ staff, incorporating survey feedback that improved training satisfaction scores by 22%.

Coordinated 18+ employee and community events that strengthened culture and engagement with 40+ external partners.

Partnered with social workers and agencies to support 40+ high-risk youth with individualized plans.

Maintained 100% compliance in case documentation and confidential records.

Administrative Assistant University of Louisiana at Lafayette October 2015 – May 2021

Recruited, hired, and onboarded 100+ student staff and Resident Assistants, ensuring smooth transitions and retention.

Managed payroll for 150+ student workers, processing biweekly and monthly schedules with accuracy.

Directed large-scale onboarding and orientation events for 3,000+ students and families, improving campus satisfaction.

Supported executive leadership with scheduling, communications, and cross-campus initiatives.

Identified reporting and workflow improvements that reduced administrative delays by 20%.

Customer Billing and Accounting Specialist, Ricoh March 2015 – September 2015

Processed billing for 200+ accounts, resolving discrepancies with a 95% first-contact resolution rate.

Developed reporting spreadsheets that identified billing trends and reduced errors by 30%.

Assisted with onboarding logistics for 20+ new hires, enhancing new employee experience.

Accountant, South Louisiana Community College September 2012 – February 2015

Managed $1M+ in accounts payable annually, ensuring GAAP-compliant documentation and audit readiness.

Partnered with vendors and departments to reduce late payments by 18%.

Supported internal audit preparation, improving compliance outcomes.

EDUCATION

B.S. Accounting McNeese State University May 2012

M.A. Student Affairs in Higher Education Northwestern State University, In Progress (4 courses remaining)

CORE SKILLS

HR Administration & Onboarding

Recruitment Support & Orientation

Payroll Processing & Compliance

Event Planning & Employee Engagement

Administrative Coordination & Leadership Support

Process Improvement & Data Tracking

Financial Operations (AP, AR, Reimbursements)

Communication Confidentiality Problem Solving

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