Experienced Cook and Customer Service Specialist
Resume:
ADELAIDA LINCOLN
**** *** **. **. **** STEVENS, WA. 98258
***********@*****.***
Experience
July 2021-July2024
Head Cook at The Legacy of Bothell Assisted Living Facility As a Cook at The Legacy of Bothell Assisted Living Facility
• Prepare and serve breakfast, lunch, and dinner daily for 30 residents and 12 staff members, ensuring meals meet individual dietary requirements.
• Develop weekly menus tailored to residents’ dietary needs and preferences; oversee inventory management to maintain a consistent supply of fresh ingredients.
• Assess dietary needs, monitor meal satisfaction, and adjust offerings based on residents’ feedback and health guidelines.
• Consistently received positive feedback from residents about meal quality and responsiveness to dietary preferences, contributing to a welcoming dining environment. November 2013 -September 2022
Town & Country Markets at Mill Creek
• Front-End Helper (2 years): Bagged groceries efficiently while engaging with customers to ensure a positive shopping experience; assisted with carryout and maintained a clean, organized work area.
• Seafood Clerk, Seafood Department (2 years): Responsible for filleting fish, preparing attractive seafood displays, ensuring product freshness through regular quality checks, and advising customers on seafood selection and cooking methods.
• Floral Department (5 years): Designed custom floral arrangements for events and everyday occasions, managed inventory of flowers and supplies, and consistently received positive customer feedback, including a commendation for creating a unique wedding centerpiece that exceeded client expectations. Received and processed flowers and floral supplies.
• Tending the till: Processed customer payments, made accurate change, and ensured cash drawer balance at the end of each shift.
• Creativity: Produced beautiful floral arrangements and bouquets at a variety of price points to meet diverse customer preferences.
• Teamwork: Maintained high energy and expectations while taking the lead on projects or supporting colleagues to achieve shared goals.
• Problem Solving: Quickly resolved customer complaints by identifying root causes and implementing effective solutions to ensure satisfaction. September 2008 to October 2013, Owner and operator of Joyful Daycare Joyful Daycare, a licensed childcare in Lake Stevens, WA, serves up to 12 children daily.
• Managed daily operations, including staff scheduling, parent communication, and facility oversight.
• Developed and implemented educational programs for children ages 2-5, fostering early learning and development.
• Maintained compliance with state and Navy childcare regulations, ensuring a safe and nurturing environment.
• Problem Solving: Quickly resolved customer complaints by identifying root causes and implementing effective solutions to ensure satisfaction. SKILLS
• Cash Handling:
• Creativity:
• Organization
• Teamwork:
• Problem Solving:
CONTACT:
THE LEGACY OF BOTHEL Town & Country Market
305 240TH ST SW, Bothel 15605 Main St. Mill Creek
WA 98021 WA. 98012
Phone 425-***-**** Phone 425-***-****
Owner Theresa Frigillana PIC Katherine Bledsoe
Manager Valerie Frigillana Notes: From July 2021
to September 2022, working 3days each for both Companies.
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