Sr. Network Administrator and IT Leader

Contact

*******@*****.***

www.linkedin.com/in/lionel-

alford-2b91793 (LinkedIn)

Top Skills

Mergers & Acquisitions (M&A)

Account Management

VMware vCenter

Lionel Alford

Sr. Network Administrator

Irving, Texas, United States

Summary

Sr. Network Administrator, Webmaster, Crowdstrike, Exchange Cisco,, Microsoft Server, Windows 10, Windows 11, Citrix Administrator, VM Ware Administrator, PowerShell, Desktop Support, Office365, Palo Alto Firewall, Fortigate, 25 years managing networks and people.

Experience

Tech Village

LEAD Engineer -Tech Village

May 2012 - Present (12 years 3 months)

Dallas-Fort Worth Metroplex

USI Insurance Services

SR. NETWORK Administrator

March 2019 - June 2024 (5 years 4 months)

Dallas Texas

·Building and Maintaining VM Ware Environment

·Citrix Admin, VM Ware Admin, Network Admin, DMZ Admin

·Project Engineer Major consolidation for US Risk and USI

·Sr. Network Admin for over 9,000 users

·25 Years’ Experience in IT Building and supporting thousands of users and equipment.

US Risk

IT MANAGER

March 2014 - March 2019 (5 years 1 month)

Dallas, Texas, United States

·Set policy for Security, Equipment, On/off Boarding, Backup, Disaster Recovery

-AWS storage support, Azure management, HP 3par mangement

·Implemented Co-Location and Move environment to a Data Center

·Implement Enhanced LAN/WAN configuration and maintain over 25 locations and remote user access

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·Implemented and Administer new IP Phone system

·Highest level Internal Support

·Hiring new techs, enhancing skill sets, Internal IT training

·Maintain all communications with executive team

·Manage All Servers, Storage, User access, Email Servers, Multiple backup solutions, Palo Alto Firewall, Remote Access Wireless LAN, Purchasing, VPN, Web Server, Domain names, Proxy access, Application s testing, Shoretel Phone System, Cisco Phone System, Switches, Routers, VLAN’s and much more.

US Risk

SR. NETWORK ENGINEER

March 2010 - March 2014 (4 years 1 month)

·Converted system to Virtual environment using XenServer and VMWare

·Setup and managed storage using Dell EqualLogic and HP 3par

·Setup backup and managed backup systems using Backup Exec, Iron Mountain, and many other backup platforms

·Implemented managed printer environment and convert from paper to paperless

·Managed vendor relationships, ordering equipment and maintaining inventory

·Upgraded Exchange from 2003 to 2010 to 2013 to Office 365.

·On Call 24 /7/ 365

3rd level help Desk Support

Oracle

Technical Sales Support Engineer

July 2008 - October 2010 (2 years 4 months)

·Sales Engineer working with Oracle to development a new insurance program.

·On call for customer and installation support.

·Part of worldwide team of engineers for selling and supporting software for insurance companies.

-Mastered skills for remote support

Skywire Software

Network Engineer

September 2004 - July 2008 (3 years 11 months)

Established networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards. Also tracking budget expenses, project management, problem Page 2 of 4

solving, LAN Knowledge, servers, networking Knowledge, Network Design and Implementation, Network troubleshooting, network hardware configuration, network performance tuning and people management.

U.S.Risk Insurance Group

Network Administrator

October 2001 - September 2004 (3 years)

Nucentrix Broadband Networks

Network Engineer

June 2000 - September 2001 (1 year 4 months)

Network Engineer / Network Admin for a small last mile rural broadband internet provider

Amerserve Food Dist

Jr. Network Engineer

January 1999 - September 2001 (2 years 9 months)

New Horizons Computer Learning Centers

Technician

January 1998 - January 1999 (1 year 1 month)

Wal Mart

Assistant Manager - Team Leader

March 1989 - January 1999 (9 years 11 months)

Duties included: customer service, supervising employees, enforcing company regulations, and taking care of various administrative tasks. Individuals in managerial careers process payroll, schedule employees, delegate daily assignments, implement promotional campaigns, track inventories, analyze and report sales data, and coordinate merchandise shipments. I also carried out disciplinary actions when necessary and serve as primary enforcers of loss prevention tactics.

Education

University of North Texas

· (1985 - 1989)

Thomas Jefferson High School

Diploma, General · (1980 - 1984)

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